Edtech.com's Summary

Risepoint is hiring a Professional Learning & Development Manager - Product to lead the design and delivery of scalable and engaging learning experiences for faculty and partners. This role focuses on advancing faculty competencies, AI fluency, and strategic communications to support online education innovation and stakeholder engagement.

Highlights

Design and deliver live and asynchronous learning pathways tailored to modern faculty needs incorporating AI literacy and inclusive teaching practices.
Facilitate faculty Communities of Practice and incorporate customer insights to enhance professional learning offerings and product design.
Monitor trends in AI and online education to influence faculty adoption through storytelling and insight dissemination.
Lead faculty-facing communications including newsletters and new engagement channels, ensuring alignment with company messaging and brand.
Develop and maintain digital resources such as self-service tools, content in LMS, and faculty website management.
Master's degree in Instructional Design, Educational Technology, or related field required; 6+ years of relevant experience in instructional design or faculty development.
Strong facilitation, communication, and storytelling skills; experience with AI tools in education preferred.
Preferred skills include WordPress (Elementor), and knowledge of Quality Matters, OLC, and WCAG standards.
Ability to travel up to 20% of the time.
Comprehensive benefits including PTO, medical, dental, vision, retirement plan with match, parental leave, and professional development opportunities.

Professional Learning & Development Manager - Product Full Description

Professional Learning & Development Manager - Product

US - Remote

Full time

Risepoint assists primarily regional universities in increasing their access and impact by making their academic programs available to students online. Founded in 2007, Risepoint's mission is to expand access to high-quality, affordable, and workforce-relevant education, especially for working and adult students. Risepoint brings single-minded dedication to student success, an integrated set of services, and data-driven performance to our collaboration with university partners.

The Professional Learning & Development Manager in Risepoint Academic Services leads the design and delivery of scalable, engaging, customer-centric, and future-ready learning experiences and communication strategies for both internal teams and external partners. With a focus on developing and supporting modern faculty competencies and increasing AI fluency, this role ensures our professional learning offerings are responsive, high-impact, and aligned with emerging trends in online education. This role also plays a key part in strategic communications and customer voice, helping shape narratives that amplify ASP’s story, drive adoption, and connect stakeholders to the team’s work.

This role is ideal for a professional who can navigate ambiguity, manage multiple priorities, and create solutions that are responsive, equitable, and built for scale.

Key Duties and Responsibilities

Learning Experience Design & Facilitation

Lead and own the design and delivery of live and asynchronous learning experiences and pathways tailored to modern faculty and partner competencies and needs.
Facilitate exceptional learning experiences that model and promote Risepoint’s Design Tenets.
Model effective use of AI in teaching to build foundational AI literacy and inspire instructional innovation.
Collaborate with subject matter experts to ensure implementation of develop tailored, scalable learning experiences for specific university partners and internal ASP teams.
Incorporate inclusive teaching practices, adult learning theory, and digital pedagogy principles into all designs.

Cross-Functional Collaboration & Thought Leadership

Implement and support the design and facilitation of the Risepoint-sponsored faculty Community of Practice, ensuring alignment with the manager’s direction and modeling best practices in engagement, reflection, and peer learning
Actively gather, synthesize, and share customer voice insights from faculty interactions to inform Professional Learning offerings, product design, and communication strategies.
Monitor trends in AI, online learning, and faculty development, and surface key implications for internal stakeholders through storytelling and insight briefs. Influence the adoption of trends by university faculty through research-based insights and alignment to university needs.
Partner with colleagues across Academic Services and other Risepoint teams to ensure alignment between faculty development, product design, and ASP’s broader service model.
Represent Risepoint in relevant professional networks and conferences, sharing our vision and learning from broader communities of practice in online teaching and learning.

Strategic Communications & Engagement

Lead the creation and management of faculty-facing communications, including ownership of the external newsletter and piloting new channels (e.g., text, white papers, listserv).”
“Support cross-functional alignment by socializing new offerings, products, and ideas across Risepoint teams (MDs, Product, Marketing, etc.) to increase visibility and reduce miscommunication.
Develop and manage communications calendars and messaging assets (newsletter, nudges, storytelling kits, etc.) that increase partner and internal clarity.
Collaborate with the Risepoint Communications team to ensure message alignment and brand consistency.

Knowledge Platforms & Enablement

Contribute to the relaunch and maintenance of the faculty-facing website in collaboration with the Senior Strategist.
Develop high-quality faculty self-service resources (prompt libraries, AI bots/agents, guidance articles, templates, etc.).
Translate learning experiences into accessible, asynchronous digital formats using the LMS and content management platforms.

Qualifications

Education

Master’s degree in Instructional Design, Educational Technology, Curriculum & Instruction, Adult Learning, or related field or equivalent experience.

Experience:

6+ years of experience in instructional design, faculty development, or learning & development.
Experience designing scalable learning programs using modern tools and methods.
Strong facilitation and communication skills with the ability to connect to diverse audiences and a demonstrated strength in storytelling, audience-focused communication, and content strategy.
Experience with AI tools for education and productivity and a strong interest in shaping their application in teaching, learning, and operations.
Demonstrated ability to manage multiple projects with precision and purpose in a fast-paced, evolving environment.
Preferred:
- Experience with WordPress or similar CMS platforms (Elementor preferred).
- Working knowledge of Quality Matters, OLC, and WCAG standards.
- Experience as a university instructional designer, faculty member, or course facilitator in online/blended modalities.

Travel Requirements

Ability to travel up to 20% of time

Risepoint offers the following comprehensive benefits:

18 days PTO + Winter Shutdown
12 designated holidays + 1 floating holiday
Medical – four options
Dental
Vision
Life & Disability (company paid)
Flexible Spending Account & Health Savings Account
Retirement plan with company match
Maternity / Paternity / Parental Leave (company paid)
Volunteer Time Off

Supplemental Benefits:

Wellness program
Alternative medicine options
Pet discounts
Accident, Critical Illness and Hospital Indemnity

Personal and Professional Development:

Continuous Professional and Leadership Development Programs
Tuition Reimbursement for employees and their dependents
Rewards & Recognition programs

Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce.

Original Job Description

Professional Learning & Development Manager - Product

US - Remote

Full time

This role is ideal for a professional who can navigate ambiguity, manage multiple priorities, and create solutions that are responsive, equitable, and built for scale.

Key Duties and Responsibilities

Learning Experience Design & Facilitation

Lead and own the design and delivery of live and asynchronous learning experiences and pathways tailored to modern faculty and partner competencies and needs.
Facilitate exceptional learning experiences that model and promote Risepoint’s Design Tenets.
Model effective use of AI in teaching to build foundational AI literacy and inspire instructional innovation.
Collaborate with subject matter experts to ensure implementation of develop tailored, scalable learning experiences for specific university partners and internal ASP teams.
Incorporate inclusive teaching practices, adult learning theory, and digital pedagogy principles into all designs.

Cross-Functional Collaboration & Thought Leadership

Implement and support the design and facilitation of the Risepoint-sponsored faculty Community of Practice, ensuring alignment with the manager’s direction and modeling best practices in engagement, reflection, and peer learning
Actively gather, synthesize, and share customer voice insights from faculty interactions to inform Professional Learning offerings, product design, and communication strategies.
Monitor trends in AI, online learning, and faculty development, and surface key implications for internal stakeholders through storytelling and insight briefs. Influence the adoption of trends by university faculty through research-based insights and alignment to university needs.
Partner with colleagues across Academic Services and other Risepoint teams to ensure alignment between faculty development, product design, and ASP’s broader service model.
Represent Risepoint in relevant professional networks and conferences, sharing our vision and learning from broader communities of practice in online teaching and learning.

Strategic Communications & Engagement

Lead the creation and management of faculty-facing communications, including ownership of the external newsletter and piloting new channels (e.g., text, white papers, listserv).”
“Support cross-functional alignment by socializing new offerings, products, and ideas across Risepoint teams (MDs, Product, Marketing, etc.) to increase visibility and reduce miscommunication.
Develop and manage communications calendars and messaging assets (newsletter, nudges, storytelling kits, etc.) that increase partner and internal clarity.
Collaborate with the Risepoint Communications team to ensure message alignment and brand consistency.

Knowledge Platforms & Enablement

Contribute to the relaunch and maintenance of the faculty-facing website in collaboration with the Senior Strategist.
Develop high-quality faculty self-service resources (prompt libraries, AI bots/agents, guidance articles, templates, etc.).
Translate learning experiences into accessible, asynchronous digital formats using the LMS and content management platforms.

Qualifications

Education

Master’s degree in Instructional Design, Educational Technology, Curriculum & Instruction, Adult Learning, or related field or equivalent experience.

Experience:

6+ years of experience in instructional design, faculty development, or learning & development.
Experience designing scalable learning programs using modern tools and methods.
Strong facilitation and communication skills with the ability to connect to diverse audiences and a demonstrated strength in storytelling, audience-focused communication, and content strategy.
Experience with AI tools for education and productivity and a strong interest in shaping their application in teaching, learning, and operations.
Demonstrated ability to manage multiple projects with precision and purpose in a fast-paced, evolving environment.
Preferred:
- Experience with WordPress or similar CMS platforms (Elementor preferred).
- Working knowledge of Quality Matters, OLC, and WCAG standards.
- Experience as a university instructional designer, faculty member, or course facilitator in online/blended modalities.

Travel Requirements

Ability to travel up to 20% of time

Risepoint offers the following comprehensive benefits:

18 days PTO + Winter Shutdown
12 designated holidays + 1 floating holiday
Medical – four options
Dental
Vision
Life & Disability (company paid)
Flexible Spending Account & Health Savings Account
Retirement plan with company match
Maternity / Paternity / Parental Leave (company paid)
Volunteer Time Off

Supplemental Benefits:

Wellness program
Alternative medicine options
Pet discounts
Accident, Critical Illness and Hospital Indemnity

Personal and Professional Development:

Continuous Professional and Leadership Development Programs
Tuition Reimbursement for employees and their dependents
Rewards & Recognition programs

Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce.

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Professional Learning & Development Manager - Product

Edtech.com's Summary

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