Program and Operations Manager

Program and Operations Manager

Job Title  | Program and Operations Manager
Union Level  |
Department  | Diversity, Equity, and Inclusion
Campus  | Stockton
Posting Number  | 201304166P
Full or Part Time  | Full Time
Number of Months  | 12
Work Schedule  |
Position End Date  |
Open Date  | 09/17/2025
Close Date  |
Open Until Filled  | Yes
Special Instructions to Applicants  | For Applicants Seeking Job Opportunities within the University
Internal: Internal applicants will be considered within the first five (5) business days of the posting period.
External: External applicants will be considered on the sixth (6) business day of the posting period.
Sponsorship  | This position is not eligible for a visa sponsorship now or in the future.

 
Position Summary Information 

Primary Purpose  | Reporting to the Vice President for Diversity, Equity and Inclusion, the Program and Operations Manager is a growth-minded and technologically-forward professional responsible for the management and coordination of DEI Office programs, budget, revenue, and operations. The Program and Operations Manager provides advanced analysis for budgetary and data collection, reporting, forecasting, logistics, and revenue projection, and coordinates strategic programs through advanced project management. This position is vital for the operational growth and expansion of inclusive leadership programs and equity-centric professional development across the university and external communities.

Essential Functions  | The Project and Operations Manager is an operational and strategic leader who develops and coordinates a complex matrix of programmatic and operational activities for the Office of Diversity, Equity and Inclusion including the development of a revenue model and coordination of project management. This role will drive growth through effective financial management, operational efficiencies, research, revenue-generation, technology-integration, assessment, and communications.

In support of DEI staff, manages and executes long and short term projects, initiatives and programs including the coordination of logistics matrix to support the Office. Assists DEI staff in strategic planning, allocation of existing resources, and new revenue generation. Organizes and tracks strategic initiatives to achieve key milestones. Working with the VPDEI and University Budget Office, develops comprehensive budgets for resource management from current, designated/ restricted, grant, and gift funds. Provides recommendations for operational efficiencies. Measures and collects data for effectiveness and impact. Supports students, staff and faculty by understanding university and community resources for academic and personal assistance. Serves as liaison with the Office of Strategic Communications. Drafts briefings, and prepares summaries in support of Office goals. Integrates new technologies and technical support for Office efficiencies and success. Responsible for the management and maintenance of financial records; executes contracts; reconciles and processes Procard(s) for office; manages office epafs; journal entries, budget transfers, and payment requests. Attends monthly Business Manager Meetings and serves on institutional committees as assigned. Performs other duties as assigned.
This position serves as Campus Security Authority (CSA) as outlined by the Clery Act. CSA’s have federally mandated responsibilities to report crimes that are reported to them.

University of the Pacific recognizes that diversity, equity, and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of, and responsiveness to, the ways socio-cultural forces related to race, gender, ability, sexuality, socio-economic status, etc. impede or propel students, faculty, and staff.
Minimum Qualifications  | Bachelor’s Degree. Three (3) years of Project Management Experience.
Preferred Qualifications  | Master’s Degree. Revenue Generation Experience. Excellent written and interpersonal communication skills. Experience and sensitivity in working with people of diverse backgrounds and cultures. Demonstrated experience or commitment to advancing principles of equity and inclusion in a workplace environment. Ability to engage and integrate culturally responsive research and practices into their work.
Physical Requirements  | The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requires extended periods of sitting and repetitive hand/wrist motion while using a computer keyboard and phone. Occasional standing, walking, climbing stairs, bending, stooping, and reaching. Occasional lifting up to 25 pounds.

Valid driver’s license required. Incumbent must also be able to meet the University’s fleet rules and be eligible to drive for University business. The University and its insurance carrier reserves the right to exclude applicants based on their driving record.

This position is not eligible for visa sponsorship now or in the future.
Hiring Range  | $31.30-$41.48 per hour. We consider factors such as, but not limited to, scope and responsibilities of the position, candidate's qualifications, internal equity, as well as market and organizational considerations when extending an offer.
Background Check Statement  | All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening.

AB 810 Misconduct Disclosure Requirement: University of the Pacific complies with California Assembly Bill 810, requiring candidates accepting conditional job offers to disclose any final administrative or judicial findings, ongoing proceedings, allegations, resignations under investigation, or appeals related to sexual harassment or misconduct within the past seven years.

Anti-Discrimination/EEO Policy Statement  | University of the Pacific is an equal opportunity employer dedicated to workforce diversity across backgrounds, experiences, and viewpoints. Pacific does not unlawfully discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability, or other legally protected characteristics or combination of such characteristics. While we strive to attract a broad and representative pool of candidates, all hiring decisions are made based on merit, selecting the most qualified individual for each position.

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Applicant Documents