Edtech.com's Summary

Utah State University is hiring a Program Coordinator I. This role involves coordinating and managing the graduate program in the Computer Science Department, advising and assisting students with academic plans, and supporting the Graduate Admissions Committee with application processes. The Program Coordinator I will also be responsible for tracking student records, coordinating graduate student activities, and liaising with relevant departments.

Highlights

Oversee and guide graduate students in academic planning and course selection.
Maintain and track graduate student records and progress.
Coordinate with the CS Graduate Admissions Committee for application reviews.
Represent the CS Department in Graduate School and College of Science meetings.
Coordinate orientation and onboarding for new graduate students.
Manage Graduate Teaching Assistantship and Research Assistantship programs.
Assist with graduate program materials and website maintenance.
Requires a Bachelor’s degree in a related field or equivalent education and experience.
Experience with advising, data management, and knowledge of USU Banner systems preferred.

Program Coordinator I Full Description

Overview:

Incumbents in the Program Coordinator I position plan and coordinate the graduate program in the Computer Science (CS) Department. The Program Coordinator I will advise and assist prospective and current graduate students in the development of academic plans and class schedules as well as assess students’ academic level, reply to students’ academic inquiries, and advise students on their course selection and academic program changes. The Program Coordinator I will work with the Graduate Admissions Committee to coordinate application reviews and help potential students with the application process. The Program Coordinator I will report to the Academic Advisor Coordinator and the Department Head. Responsibilities:

Graduate student guidance (35%):
- Monitor graduate student needs through one-on-one interactions, surveys, etc. This includes monitoring progress toward degree completion, student health (including mental health), and well-being. Advocate for graduate students and make recommendations as needed.
- Refer students to campus resources as needed.
- Facilitate faculty mentoring by identifying problems/bottlenecks and providing timely reports or feedback.
- Provide students with information regarding university and department policy & program requirements.
- Help students develop Programs of Study and review students’ Programs of Study to ensure the degree requirements are met.
- Assist students with course selection and registration.
Track and maintain graduate student records (25%):
- Develop and maintain current graduate student file databases and graduate folders.
- Track student progress within their program and communicate it with faculty advisors and the Department Head.
- Collaborate with students and faculty to ensure completion of all university and department graduate degree requirements, i.e. forms are submitted by the appropriate deadlines and GPA/Program of Study requirements are met.
- Submit, review, and approve graduate student forms.
- Compile and track data regarding CS graduate programs, providing reports to the Department Head and faculty as needed.
- Track combined bachelor’s/master’s students and provide them with information regarding their projected master’s program.
- Facilitate graduate courses (Thesis Research, Dissertation Research, and Co-op Experiences) where the coursework is primarily determined by a work or faculty supervisor.
CS Graduate Admissions Committee coordinator (15%):
- Use the Graduate School Recruitment Tool to compile and track data pertaining to recruitment and provide recommendations to the Graduate Admissions Committee.
- Coordinate application reviews with the CS Graduate Admissions Committee, including distributing application materials to the committee, requesting reviews, tracking the review process, and processing admission decisions.
- Act as liaison with prospective students by providing potential students with information about programs/applications and assisting students with the application process as needed.
CS Department liaison with the Graduate School and College of Science (10%):
- Represent the CS Department at Graduate School and College of Science GPC meetings and make recommendations for new policies arising from these meetings. Bring updates from the College of Science and Graduate School back to the CS Department.
- Collaborate with the other College of Science GPCs to develop programs to enhance graduate student training.
- Ensure students meet specific requirements of the College of Science, including annual reviews, individual development plans, mentorship agreements, and graduate instructor training.
Coordinate new graduate student orientation and onboarding activities (5%):
- Organize the annual new student orientation event and other meetings with students who join outside of fall semesters.
- Facilitate orientation meetings.
Graduate Teaching Assistantship (GTA) and Graduate Research Assistantship (GRA) coordination (5%):
- Prepare and distribute GTA and GRA applications.
- Serve on the GTA Assignment Committee. Recommend GTA assignments based on faculty observations, course evaluations, and other performance metrics.
- Initiate GTA/GRA contracts, indicating obligations, requirements, and responsibilities and synthesizing information relating to progress in degree, performance, and supervisory committee feedback.
- Check tuition waivers to make sure they were applied correctly and Graduate Teaching Assistants and Graduate Research Assistants are registered for the correct amount of awarded credits.
Graduate program materials coordination (5%):
- Assist in the maintenance of graduate pages on the CS Department website.
- Assist the Graduate Curriculum Committee with the annual review and updates of the department-approved changes on the graduate program Catalog pages.

Qualifications:
Minimum Qualifications:

Bachelor’s degree in a related field; or an equivalent combination of education plus experience is required.
Ability to communicate well verbally and in writing

Preferred Qualifications:

Ability to work under pressure and in high-stress situations while maintaining professionalism
Ability to work both independently and in a team setting with a commitment to creating a collaborative environment
Excellent computer skills
Ability to maintain confidentiality, sensitivity, and discretion and abide by all FERPA laws
Ability to serve diverse individuals through effective interpersonal and communication skills using various communication media
Experience with advising
Extensive advising-related work experience
Experience with USU Banner systems
Proven experience in data collection, report generation, and data management

Required Documents:
Along with the online application, please attach:

Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV"
Cover letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.** Advertised Salary: Commensurate with qualifications and experience, plus excellent benefits ADA:

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions. College/Department Highlights:

Utah State University (USU) was founded in 1888 and is honored to be Utah’s land-grant and space-grant university. USU is a Carnegie RU/H (Research University/High Research Activity) institution with approximately 27,700 students (24,660 undergraduates and 3,040 graduate students) on the Logan main campus. Utah State’s statewide system features eight campuses and 23 education centers and serves all counties in the state with Extension programs. USU offers 114 undergraduate majors, 132 graduate programs, and a variety of innovative stackable associate and certificate credentials.

Washington Monthly ranked USU 14th in their national university rankings in 2019 and the 5th best public national university in the nation in 2018. As one of the two premier research institutions in Utah, USU is proud to provide a high-quality education at an affordable price.

A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.

The USU main campus is located in beautiful Logan, Utah; a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region. University Highlights:

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.

USU enrolls 28,900 students, both online and in person at locations throughout the state. Utah State’s 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties.

Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies’ long-standing tradition of athletic and academic excellence is exemplified by conference championships in multiple sports, reflecting USU's commitment to perseverance and achievement.

Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU.

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu.

*updated 02/2025 Notice of Non-discrimination:

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

*updated 09/2023

Original Job Description

Overview:

Graduate student guidance (35%):
- Monitor graduate student needs through one-on-one interactions, surveys, etc. This includes monitoring progress toward degree completion, student health (including mental health), and well-being. Advocate for graduate students and make recommendations as needed.
- Refer students to campus resources as needed.
- Facilitate faculty mentoring by identifying problems/bottlenecks and providing timely reports or feedback.
- Provide students with information regarding university and department policy & program requirements.
- Help students develop Programs of Study and review students’ Programs of Study to ensure the degree requirements are met.
- Assist students with course selection and registration.
Track and maintain graduate student records (25%):
- Develop and maintain current graduate student file databases and graduate folders.
- Track student progress within their program and communicate it with faculty advisors and the Department Head.
- Collaborate with students and faculty to ensure completion of all university and department graduate degree requirements, i.e. forms are submitted by the appropriate deadlines and GPA/Program of Study requirements are met.
- Submit, review, and approve graduate student forms.
- Compile and track data regarding CS graduate programs, providing reports to the Department Head and faculty as needed.
- Track combined bachelor’s/master’s students and provide them with information regarding their projected master’s program.
- Facilitate graduate courses (Thesis Research, Dissertation Research, and Co-op Experiences) where the coursework is primarily determined by a work or faculty supervisor.
CS Graduate Admissions Committee coordinator (15%):
- Use the Graduate School Recruitment Tool to compile and track data pertaining to recruitment and provide recommendations to the Graduate Admissions Committee.
- Coordinate application reviews with the CS Graduate Admissions Committee, including distributing application materials to the committee, requesting reviews, tracking the review process, and processing admission decisions.
- Act as liaison with prospective students by providing potential students with information about programs/applications and assisting students with the application process as needed.
CS Department liaison with the Graduate School and College of Science (10%):
- Represent the CS Department at Graduate School and College of Science GPC meetings and make recommendations for new policies arising from these meetings. Bring updates from the College of Science and Graduate School back to the CS Department.
- Collaborate with the other College of Science GPCs to develop programs to enhance graduate student training.
- Ensure students meet specific requirements of the College of Science, including annual reviews, individual development plans, mentorship agreements, and graduate instructor training.
Coordinate new graduate student orientation and onboarding activities (5%):
- Organize the annual new student orientation event and other meetings with students who join outside of fall semesters.
- Facilitate orientation meetings.
Graduate Teaching Assistantship (GTA) and Graduate Research Assistantship (GRA) coordination (5%):
- Prepare and distribute GTA and GRA applications.
- Serve on the GTA Assignment Committee. Recommend GTA assignments based on faculty observations, course evaluations, and other performance metrics.
- Initiate GTA/GRA contracts, indicating obligations, requirements, and responsibilities and synthesizing information relating to progress in degree, performance, and supervisory committee feedback.
- Check tuition waivers to make sure they were applied correctly and Graduate Teaching Assistants and Graduate Research Assistants are registered for the correct amount of awarded credits.
Graduate program materials coordination (5%):
- Assist in the maintenance of graduate pages on the CS Department website.
- Assist the Graduate Curriculum Committee with the annual review and updates of the department-approved changes on the graduate program Catalog pages.

Qualifications:
Minimum Qualifications:

Bachelor’s degree in a related field; or an equivalent combination of education plus experience is required.
Ability to communicate well verbally and in writing

Preferred Qualifications:

Ability to work under pressure and in high-stress situations while maintaining professionalism
Ability to work both independently and in a team setting with a commitment to creating a collaborative environment
Excellent computer skills
Ability to maintain confidentiality, sensitivity, and discretion and abide by all FERPA laws
Ability to serve diverse individuals through effective interpersonal and communication skills using various communication media
Experience with advising
Extensive advising-related work experience
Experience with USU Banner systems
Proven experience in data collection, report generation, and data management

Required Documents:
Along with the online application, please attach:

Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV"
Cover letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.** Advertised Salary: Commensurate with qualifications and experience, plus excellent benefits ADA:

*updated 02/2025 Notice of Non-discrimination:

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

*updated 09/2023

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