Edtech.com's Summary

Arizona State University is hiring a Program Manager. The role involves providing strategic and operational leadership for student compliance readiness for off-site experiential learning, overseeing student placement agreements, managing clinical onboarding, and liaising with employer partners while ensuring data integrity across multiple platforms.

Highlights

Supervise professional support staff including onboarding, performance management, and development.
Develop clinical onboarding resources and communicate compliance requirements to students, faculty, and staff.
Manage routine compliance escalations and partner with leadership on complex cases.
Lead employer engagement for new and existing internship sites and coordinate academic affiliation agreements.
Serve as primary liaison between employers, clinical partnerships, and faculty leadership.
Contribute to contracting process design, cross-team operations, and technology use improvements.
Track and report site partners and student experiential opportunities to support accreditation and leadership needs.
Collaborate with ASU Career Services on career readiness activities including fairs and workshops.
Required qualifications include a bachelor's degree plus five years of relevant experience or equivalent, strong relationship management, and familiarity with academic affiliation agreements.
Position salary ranges from $56,000 to $61,000 annually, depending on experience.

Program Manager Full Description

Job Profile:Administrative Operations Specialist 3

Job Family:Administrative Operations

Time Type:Full time

Max Pay - Depends on experience:$61,000.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Supports and instructs those served by the department with complex queries, applies specialized knowledge of multiple standards, policies and procedures, and maintains accurate and detailed records.

Job Description:

Under the supervision of the Director of Experiential Learning, the Program Manager provides strategic and operational leadership for undergraduate and graduate student compliance readiness prior to participation in off-site experiential learning opportunities. The Program Manager is responsible for facilitating student placement agreements, managing clinical onboarding processes, communicating with new and existing employer partners, and ensuring the accuracy and integrity of data across multiple platforms and software tools.

A successful candidate will bring demonstrated experience leading complex, cross-functional operations and process improvement initiatives, thrives in a fast-paced and highly collaborative environment, and excels at building effective relationships with faculty, staff, and employer stakeholders. This position exercises independent judgment in supervising staff, navigating nuanced and sensitive compliance matters, and coordinating external partnerships.

The College of Health Solutions is committed to creating a positive culture of inclusion, wellness, and employee engagement. We exemplify this through our Staff Success Hub, whose Council membership is open to all CHS staff. The Council gives staff a voice in decision-making at the college level and reflects the college leadership's commitment to attracting, developing, and retaining the best, most diverse talent in a safe and inclusive environment.

Position Salary Range:

$56,000 - $61,000 per year; DOE

Essential Duties:

Supervises professional support staff, including through onboarding, performance management, workload prioritization, and professional development.
Develops clinical onboarding resources and manages communication of compliance requirements with students, faculty, and staff.
Provides technical advice, problem solving assistance, and support with compliance questions.
Manages routine site and student compliance escalations and partners with the Director on complex cases to determine appropriate follow-up.
Leads employer engagement efforts for new and existing internship site. partners.
Oversees preparation and coordination of academic affiliation agreements and advises leadership on risks, requirements, and readiness for approval.
Serves as primary liaison between employers, the Office of Clinical Partnerships, and faculty leadership on matters related to student placement agreements.
Contributes to the ongoing design, implementation and evaluation of contracting processes, cross-team operations, and use of technology to meet current and emerging program needs.
Guides decision-making involved in the process of evaluating and securing new and renewed affiliation agreements.
Tracks and manages reporting of active and pending site partners and student experiential learning opportunities to support accreditation reviews and other leadership requests.
Regularly evaluates compliance processes and implements improvements within established policy, bringing forward recommendations for policy-level changes as needed.
Oversees auditing of opportunities database and collaborates across team to ensure timely approval of positions
Collaborates with ASU Career Services on career readiness initiatives including career fairs, employer site visits, and educational workshops.
Represents team at various external, ASU-wide, and College events and reports information back to respective stakeholders.

Desired Qualifications:

Strong relationship-management and communication skills, with demonstrated success collaborating with faculty, academic leadership, students, and external partners.
Experience managing risk-informed processes related to student opportunities, with the ability to navigate sensitive or escalated situations.
Familiarity with academic affiliation agreements including coordination with internal and external stakeholders to support the review and approval processes.
Demonstrated ability to assess, document, and improve operational processes to increase cross-functional workflow designs and team efficiency.
Experience supporting data auditing and reporting for accreditation reviews, program assessment, or institutional leadership requests.

Working Environment:

Use basic math.
Deliver presentations.
Supervise staff.
Activities are performed in an environmentally controlled office setting.
Ability to clearly communicate verbally, read, write, see and hear.
Use office equipment, i.e. printers, copiers, fax machines, telephones, calculator.
Regular activities require ability to quickly change priorities, may include/subject to resolution of conflicts.
Use of software/computer equipment for extended periods of time.
Use critical thinking to make decisions and/or analyze and report data/results of tests conducted.

ASU is a diverse enterprise with a wide variety of work and learning modes, locations and a commitment to sustainability, innovation and employee work-life balance. We are determined to maintain our position as an employer of choice in a competitive labor market.

Department Statement:

The College of Health Solutions (CHS) is dedicated to translating scientific advances into practical interventions to improve health outcomes through education, research and service. We equip students with the knowledge and skills to influence healthier lifestyle choices; develop creative interventions to improve the health of people and populations; analyze and translate large amounts of health data into solutions; and maximize the technology, science, business and application of diagnostics. CHS research programs encompass basic, discovery science, clinical trials, intervention science and measurement of health outcomes. CHS takes an interdisciplinary approach to address the complex systems that underpin health problems. The college is highly collaborative, transparent and team-oriented with an organizational structure that includes translational teams, affinity networks and academic programs to improve the health of people and communities.

The current training programs include behavioral health, biomedical diagnostics, biomedical informatics, exercise science, health promotion, health sciences, kinesiology, medical studies, nutrition, population health, science of health care delivery, and speech and hearing science. Our programs are offered at ASU's Downtown Phoenix, Tempe, Polytechnic, West and Lake Havasu campuses, as well as on Mayo Clinic's campus in north Phoenix.

For more information about ASU and the College of Health Solutions, visit https://www.asu.edu/about/ and https://chs.asu.edu/

Driving Requirement:Driving is not required for this position.

Location:HEALTH NORTH

Funding:No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

Please use the link below to log in using single sign-on.

https://www.myworkday.com/asu/d/inst/1$9925/9925$18342.htmld

To be considered, your application must include all of the following attachments:

Cover letter
Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact HR Talent Acquisition before the posting close date to request edits.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Original Job Description