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Program Manager, B2B

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Please see Special Instructions for more details.

Syracuse University is interested in candidates who have the communication skills and cross-cultural abilities to maximize their effectiveness with diverse groups of colleagues, students and community members. Women, military veterans, individuals with disabilities, and members of other traditionally underrepresented groups are encouraged to apply. Syracuse University is an equal opportunity employer, as well as a federal contractor required to take affirmative action on behalf of protected veterans.

Posting Details

 Posting Details 

Job #  | 042093
Department Code  | 31301-0097
Department  | Division of Strategic Initiatives and Innovation
Job Title  | Program Manager, B2B
Location  | Syracuse, NY
Pay Range  | $65,000 - $74,000
Pay Determination  | Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level  | S5
FLSA Status  | Exempt
Hours  | Standard University business hours8:30am – 5:00pm (academic year)8:00am – 4:30pm (summer)Hours may vary based on operational needs.
Job Type  | Full-time
Campus  | Syracuse, NY
Unionized Position Code  | Not Applicable
Job Description  | Reporting to the Director of Entrepreneurship and Small Business, this role will have the responsibility for execution, oversight, and stakeholder outreach to drive program advancement for the Boots to Business (B2B) program. B2B is a two-day workshop that is delivered OCONUS. This position controls and reports an annual budget for B2B, ensuring it is accomplished on time and within budget. Responsibilities include administering program portfolio, including participant applications, budget reconciliation and tracking, speaker/instructor payments, invoice/requisition processing, and marketing collateral, as well as identification, recruitment and support of instructors and speakers for programs. This position also acts as a liaison to veterans, faculty, sponsors, colleges and other campus departments and purchased services. This person will work closely with the Small Business Administration (SBA) team and the Transition Service Manager at each location OCONUS (overseas installations) to coordinate specifics of the grant. This position coordinates closely with the evaluation and budget teams within the IVMF. A collaborative, organized, responsible, individual with the ability to maintain attention to detail, and exercise professional, independent judgement is needed for the role.
Education and Experience  | Bachelor’s degree required. Excellent interpersonal and communication skills required. Proficiency with MS Office suite, and web and social media platforms. Excellent organizational and time management skills.
Skills and Knowledge  | Exceptional interpersonal communication skills, including the ability to work effectively with diverse people. Prior experience working with Federal grants & associated reporting. Technical skills include proficiency in MS Office suite, Learning Management Systems, Salesforce, Google Drive, SharePoint and Drop Box. Preference given to those with a military service connection, or who have worked with veteran, military, and/or family stakeholders, universities or think-tanks, and familiarity with related government programs and services for veterans, families, and related civilian human services programs.
Responsibilities  | Responsible for the overall administration of the B2B program, including participant applications, procard reconciliations, budget tracking, speaker/instructor payments and expense reports (in foreign currencies), invoice/requisition processing, and development/maintenance/updating/distribution of print and web collateral. Liaise with the SBA Curriculum Lead to ensure the program is on time, within budget and maintained/updated as necessary. Manage distance learning platform to ensure all administrative and reporting program needs are met. Arrange and execute B2B events in collaboration with the Office of Veterans Business Development and entrepreneurship team. Identify, recruit, and support instructors/speakers. Develop necessary reports to adequately track admissions and completion status and report on program performance and outcomes. Provides operational support to Programs and Services strategic partners and networks, respond to prospective and accepted student inquiries via phone, email, mail, and fax in a timely, professional, and accurate fashion. Control and report on annual budget of approximately one million dollars. Track and report all results, trends, and statistics as required. Develop and conduct ongoing recruitment and marketing initiatives, including presentations, brochures, program websites, and other promotional materials to effectively promote the program and strategically communicate with prospective participants. Develop, generate, author, edit, and disseminate regular B2B correspondence and other communications to relevant stakeholders to include funders, partners, program participants, and program graduates. Provide programmatic information to prospective participants upon request. Other duties as assigned.
Physical Requirements  | Not Applicable
Tools/Equipment  | Not Applicable
Application Instructions  | In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University  | Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area  | Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement  | Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans  | Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Respectful and Welcoming Community  | Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.


Quick Link  | https://www.sujobopps.com/postings/110333
Job Posting Date  | 07/31/2025
Application Deadline  |
Full Consideration By  |
Job Category  | Staff
Message to Applicants  | Syracuse University is interested in candidates who have the communication skills and cross-cultural abilities to maximize their effectiveness with diverse groups of colleagues, students and community members. Women, military veterans, individuals with disabilities, and members of other traditionally underrepresented groups are encouraged to apply. Syracuse University is an equal opportunity employer, as well as a federal contractor required to take affirmative action on behalf of protected veterans.

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