Program Manager - JSOM Undergrad Student Services

Edtech.com's Summary

The University of Texas at Dallas is hiring a Program Manager for JSOM Undergrad Student Services. The role leads initiatives to support undergraduate students' first-year experiences, retention, and overall success by managing programs, communications, and outreach that facilitate smooth transitions and engagement within the Jindal School of Management.

Highlights

Support undergraduate students with academic advising and retention strategies.
Coordinate first-year experience initiatives for new and transfer students.
Lead communication efforts including newsletters, social media management, and website updates.
Manage student services events and operations such as the Comet Closet and Summer Camps.
Required to have a Bachelor’s degree and three to five years of relevant experience.
Preferred qualifications include a Master’s degree and 2-3 years experience in higher education or student engagement.
Familiarity with digital communication tools, social media analytics, and retention programs preferred.
Salary is $55,000 monthly in a regular full-time position.
Works within the Management department supporting the Jindal School of Management.
Position advances student success and retention aligned with JSOM’s mission.

Program Manager - JSOM Undergrad Student Services Full Description

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Posting Details

Posting Number	S06820P
Position Title	Program Manager - JSOM Undergrad Student Services
Functional Title
Department	Management
Salary Range	$55,000
Pay Basis	Monthly
Position Status	Regular full-time
Location	Richardson
Position End Date (if temporary)
Posting Open Date	01/13/2026
Posting Close Date
Open Until Filled	No
Desired Start Date	02/02/2026
Job Summary	The Program Manager supports undergraduate students in the Jindal School of Management (JSOM), with a primary focus on first-year experiences, retention, and overall student success. This role leads programs, communications, and initiatives that help students transition into JSOM, remain engaged, and progress toward graduation. The position advances JSOM’s mission to engage, support, and retain students through meaningful experiences and proactive student success initiatives.
Minimum Education and Experience	Bachelor’s degree; Three to five years experience in a field relevant to the program; or any equivalent combination of education and experience.
Preferred Education and Experience	Required Qualifications: Bachelor’s degree; Three to five years experience in a field relevant to the program; or any equivalent combination of education and experience. Preferred Qualifications: Strong organizational, communication, and relationship-building skills. Master’s degree in education, higher education administration, student affairs, or related field. 2–3 years of experience in higher education, student engagement, or related areas. Experience with first-year experience programs, retention initiatives, or student success programs. Familiarity with digital communication tools, social media management, and analytics.
Other Qualifications	To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.
Essential Duties and Responsibilities	Essential Duties and Responsibilities Student Support and Retention Serve as a key contact for students regarding academic standing, general advising, and campus resources. Identify and help remove barriers to student success through outreach and proactive communication. Lead retention efforts and provide regular data and reporting. Coordinate first-year experience initiatives for new FTIC and transfer students. First-Year Experience (FYE) Coordination Assist the Associate Director with First Year topics for the Professional Development course. Develop and lead first year initiatives and experiences for new FTIC and transfer students. Communications and Outreach Oversee communication strategy for Undergraduate Student Services, including newsletters, flyers, and website updates. Supervise a social media student worker, managing strategy, content calendars, and engagement analytics. Maintain updates for event calendars, including the Comet Calendar and Events Wall. Programs and Events Manage operations of the Comet Closet. Provide appropriate oversight and approvals for student initiatives. Support planning and execution of Summer Camps and the Summer Symposium. Assist with planning and execution of all Undergraduate Student Services events.
Physical Demands and Working Conditions
Physical Activities
Working Conditions
Additional Information	Work Notice: Work will be performed on-site and in person. What We Can Offer UT Dallas is an Equal Opportunity Employer. We offer an employee-friendly work environment with a comprehensive benefit package including: Competitive Salary Tuition Benefits Internal Training Medical insurance – including *100% paid* employee medical coverage for full-time employees Dental Insurance Vision Insurance Long and short-term disability Retirement Plan Options Paid time off Paid Holidays All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program. Visit https://hr.utdallas.edu/employees/benefits/ for more information.
Special Instructions Summary
Important Message	1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public. 2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the *ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator*.

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Human Resources,
800 West Campbell Road, AD3.418
Richardson,
TX 75080-3021

972.883.2221

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Original Job Description