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Illinois State University

Program Support Specialist for Academic Support Communities

🇺🇸 Normal, IL 🕑 Full-Time 💰 $46K - $50K 💻 Other 🗓️ March 30th, 2026

Edtech.com's Summary

Illinois State University is hiring a Program Support Specialist for Academic Support Communities. The role involves delivering programming and individualized services to support students' academic transition and ongoing success. The specialist will act as a liaison and mentor, coordinate with campus and community partners, and supervise graduate assistants and student employees.

Highlights
  • Provide individual and programmatic support to students during academic transition and enrollment.
  • Deliver programming for academic support communities such as Hope Chicago, Phoenix Pact, One Goal, Bottom Line, and SOAR Scholars.
  • Serve as secondary contact for the Hope Chicago Program and liaise with campus, community, family members, and support individuals.
  • Supervise graduate assistants and student employees.
  • Conduct academic needs assessments, develop success plans, and address barriers to student retention.
  • Required software or technical skills are not explicitly stated.
  • Annual salary range: $45,500 - $50,000.
  • Requires a bachelor’s degree and minimum one year of relevant professional experience in academic support or advising.
  • Preferred qualifications include a master’s degree, experience with college access programs, familiarity with university policies, and work with diverse student populations.
  • Position reports to the Associate Director of Academic Enhancement and Program Coordinator of Academic Support Communities within University College.