Program Support Specialist for Academic Support Communities

🇺🇸 Normal, IL 🕑 Full-Time 💰 $46K - $50K 💻 Other 🗓️ March 30th, 2026

Edtech.com's Summary

Illinois State University is hiring a Program Support Specialist for Academic Support Communities. The role involves delivering programming and individualized services to support students' academic transition and ongoing success. The specialist will act as a liaison and mentor, coordinate with campus and community partners, and supervise graduate assistants and student employees.

Highlights

Provide individual and programmatic support to students during academic transition and enrollment.
Deliver programming for academic support communities such as Hope Chicago, Phoenix Pact, One Goal, Bottom Line, and SOAR Scholars.
Serve as secondary contact for the Hope Chicago Program and liaise with campus, community, family members, and support individuals.
Supervise graduate assistants and student employees.
Conduct academic needs assessments, develop success plans, and address barriers to student retention.
Required software or technical skills are not explicitly stated.
Annual salary range: $45,500 - $50,000.
Requires a bachelor’s degree and minimum one year of relevant professional experience in academic support or advising.
Preferred qualifications include a master’s degree, experience with college access programs, familiarity with university policies, and work with diverse student populations.
Position reports to the Associate Director of Academic Enhancement and Program Coordinator of Academic Support Communities within University College.