Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.
Please see Special Instructions for more details.
Job Description Summary | Position provides software/programming support and solutions to the departments of Eastern Oregon University. Provides consultative support to students, staff, and faculty to enhance the use and access to technology and information systems.
Key Competencies Teamwork, Responsibility, Decision making, Communication, Trustworthiness, Ethics, Problem Solving, Organization, Top Technical Skills
Responsibilities |
40% Programming Follow the lead programmer and/or senior programmers to write or modify computer programs; test database queries/modifications to verify accuracy and completeness; evaluate system failures and make corrections to data, programs, or operating system language as required. Database systems, programming languages, and reporting tools include, but are not limited to Ellucian Banner Information Systems, SQL, Oracle, Java, and desktop computer system interaction and related application software. Will work extensively with various reporting tools, including Millennium Fast. Will support various software solutions, including DegreeWorks, Customer Relationship Management System, Learning Management System, Housing Management System, and other systems as assigned.
25% User Support Provides daily user support to resolve systems and database errors, restrictions, and other problems. Performs other duties as assigned by the lead programmer(s) and/or acting manager/director. The primary focus will be to support the Finaid Department’s process, which has been automated by IS. Additional support to assist the Finaid Department in submitting support requests with Ellucian.
20% Documentation Prepares or modifies program or system documentation, including narratives, logic diagrams, input and output samples, input preparation instructions, job setup information, etc. The primary focus is to document automated processes developed by IS and supply that documentation to Finaid.
15% Systems Analysis and Design Systems Analysis: Meets with end users to collect and analyze information requirements; evaluates existing automated and manual systems; assesses feasibility and aids in the evaluation of alternative design approaches. Will be responsible for keeping up-to-date with Ellucian system revisions and analyzing their impact on current automations developed by IS. Scheduling updates with the lead or senior programs to deploy those updates to production
Systems Design: Designs data processing systems to satisfy organizational information requirements; evaluates existing data processing hardware and software systems; determines hardware and software requirements; prepares program specifications and designs application system programs; participates in walk-throughs to evaluate systems or programs designed by co-workers; and plans conversion and installation of data processing systems.
Minimum Qualifications | Bachelor’s Degree or one year of technical experience or two years of related coursework.
Must satisfactorily complete EOU criminal and credential background check. Valid work authorization documents required.
Preferred Qualifications | Prior Banner by Ellucian and/or Salesforce programming experience. Salesforce Certified Administrator certificate Groovy with Grails certificate Java certificate
Special Instructions to Applicants |
Please see Special Instructions for more details.
Applicant must provide:
1) Letter of application (which should include why this position is attractive to the applicant, how it meets the applicant’s professional goals, and what attracts the applicant to EOU);
2) Resume/Curriculum vitae with the names, phone numbers and emails of at least three (3) professional references included.
Candidates are encouraged to review the values and principles of
Eastern Oregon University https://www.eou.edu/institutional-effectiveness/values-and-principles/.
Only complete files of qualified applicants will be reviewed.
EOU offers a very attractive package of employee benefits including:• Paid holidays (11 days/year)
• Paid vacation (accrues 8 hours/month)
• Paid sick time-off (accrues 8 hours/month – no limit!)
• Individual AND Family Healthcare Insurance: medical, dental and vision! (95%+ employer paid!)
• Generous Oregon Public Employee Retirement System benefits
• Employer paid life insurance
• Discounted tuition benefits for employees or eligible dependents
• Discounted athletics facilities membership• For more details, see
Prospective Employees https://www.eou.edu/hr/prospective-employees/.
Eastern Oregon University – Oregon’s Rural University! – is a respected public, higher education institution of academic excellence. Outstanding faculty and staff thrive and together fulfill their career ambitions to serve students from all walks of life. EOU is a beautiful, quaint campus nestled in a remarkably scenic, high elevation valley populated by wonderful, community-minded citizens that have balanced work-life flexibility.
Take a virtual tour of
Eastern Oregon University https://www.eou.edu/visitor/.
Eastern Oregon University is an EEO Employer and welcomes applications from women, members of historically underrepresented minority groups, US Veterans, and persons with disabilities. EOU is committed to providing equal opportunity in its recruitment, admissions, educational programs, activities and employment without illegal discrimination on the basis of age, color, disability, national origin, race, marital status, religion, sex, sexual orientation, gender identity, gender expression or any status as protected by state or federal law. Salary | $4,134 Monthly ($4,258 beginning November, 2025)
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