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Ellucian

Project Manager (Higher Education/SaaS/ERP) (EST Time Zone)

🇺🇸 Remote - US

🕑 Full-Time

💰 TBD

💻 Project Management

🗓️ July 7th, 2025

CRM SaaS

Edtech.com's Summary

Ellucian is hiring a Project Manager to lead SaaS and Cloud implementation projects for higher education institutions. The role involves managing projects through all phases, coordinating with internal teams and clients, applying project management practices, and fostering collaborative client relationships to ensure successful delivery of integrated administrative solutions.

Highlights
  • Manage projects using Ellucian Implementation Methodology from initiation to closeout.
  • Coordinate scheduling, risk mitigation, resource management, and scope control.
  • Communicate project plans, milestones, and deliverables to stakeholders clearly.
  • Identify and mitigate project risks; facilitate status updates and alignment meetings.
  • Act as primary contact for daily project communications and report progress to management.
  • Require 3+ years of experience managing CRM or ERP SaaS implementations.
  • Proficient in project planning, execution, resource tracking, billing, and reporting documentation.
  • Project Management certifications (PMP, CSM) and higher education experience preferred.
  • Collaborate with customer-facing teams to support solution development and continuous improvement.
  • Offers comprehensive benefits including health coverage, flexible time off, 401(k) matching, parental leave, wellness programs, and professional development opportunities.

Project Manager (Higher Education/SaaS/ERP) (EST Time Zone) Full Description

Project Manager (Higher Education/SaaS/ERP) (EST Time Zone)

  • US
  • Services
  • 6052
  • Up to 50%

About Ellucian
Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.

Values Rooted in Purpose
We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.

About the Opportunity
Ellucian is seeking an experienced Project Manager to join the North American field delivery team to lead implementations of our integrated administrative solutions for colleges and universities. The Project Manager will support projects including SaaS and Cloud implementations, coordinating functional and technical activities to ensure project success. Candidates should have relevant project management experience, and a strong understanding of the areas outlined below.

Where you will make an impact
  • Manage projects through all phases of the Ellucian Implementation Methodology from initiation/planning through execution, delivery, and project closeout.
  • Build and maintain productive relationships with team members, client stakeholders, and peers.
  • Apply project management disciplines such as scheduling, risk mitigation, resource coordination, and scope management.
  • Clearly communicate project plans, roles, milestones, and deliverables to internal and external stakeholders.
  • Utilize standard project management practices and tools to monitor and deliver high-quality solutions.
  • Identify risks and help mitigate project challenges while tracking dependencies and progress.
  • Facilitate regular project status meetings and updates to ensure alignment and transparency.
  • Collaborate with internal teams and client resources to support delivery of integrated solutions.
  • Serve as a primary point of contact for day-to-day project communications.
  • Provide regular updates to management on project progress, risks, and issues.
  • Support project-related discussions around scope, timing, and cost with appropriate stakeholders.
  • Promote positive client relationships and foster a collaborative project environment.
  • Escalate and assist in resolving project risks and issues as they arise.
  • Offer feedback and support to team members to improve performance and outcomes.
  • Contribute to team cohesion by promoting communication and cooperation across project participants.

What you will bring
  • 3 years of hands-on experience managing CRM or ERP SaaS implementations.
  • Working knowledge of project planning, execution, and resource tracking.
  • Familiarity with operational elements that influence project performance, such as:
    • Maintaining up-to-date project plans
    • Supporting customer satisfaction
    • Assisting with accurate billing and reporting documentation
  • Ability to manage priorities in a matrixed environment.
  • Willingness to collaborate with customer-facing teams to support solution development.
  • Interest in identifying opportunities for improvement based on knowledge of higher education business processes and technology.
  • Ability to work independently while seeking guidance from more senior leaders or mentors when needed.
  • Project Management certification (e.g., PMP, CSM) and/or cloud-related certifications are a plus.
  • Higher education experience preferred.

What makes #Ellucianlife
  • Comprehensive health coverage: medical, dental, and vision  
  • Flexible time off  
  • Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
  • 401k w/ match & BrightPlan - to help you save for the future
  • Parental Leave
  • 5 charitable days to support the community that supports us
  • Telemedicine
  • Wellness
    • Headspace Care (mental health)
    • Wellbeats (virtual fitness classes)
  • RethinkCare & Wellthy– caregiver support
  • Diversity and inclusion programs which provide access to internal employee resource groups  
  • Employee referral bonuses to encourage the addition of great new people to the team
  • We Foster a learning culture with:
    • Education Assistance Program
    • Professional development opportunities

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At Ellucian, we believe in the “power of together.” We embrace an inclusive workplace, and believe that our differences help inspire a culture of acceptance that makes our company more collaborative and innovative. We’re proud to provide equal employment opportunities for job applicants and for our employees, and we are committed to providing a process and an environment that is free from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), and other legally protected classifications. These protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, and career development programs. To enable employees to perform essential functions of their positions and to offer applicants a meaningful opportunity to be considered for positions, we also provide reasonable accommodations to qualified employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices. This job posting is intended to comply with all applicable laws. If we learn during the course of our recruitment process that, due to an applicant’s location, further information about the position is required, including certain salary information, the information in this posting will be supplemented accordingly. Additionally, we are aware of fake applicant schemes and have rigorous internal processes in place to mitigate such risk and inform proper authorities of any such instances that arise.