Quality Training Specialist

🇺🇸 Grand Rapids and Kalamazoo, Michigan 🕑 Full-Time 💰 $57K 💻 Learning & Development 🗓️ October 14th, 2026

Edtech.com's Summary

Samaritas is hiring a Quality Training Specialist to lead onboarding, coaching, and professional development for new and existing staff in human services. This role involves creating training materials, partnering with leaders to enhance employee success, and driving quality improvements in service delivery.

Highlights

Lead onboarding and training for new program staff.
Coach and mentor employees to support their professional growth.
Create engaging training materials and learning opportunities.
Collaborate with supervisors and program leaders for employee success.
Deliver ongoing professional development and skills training.
Evaluate training effectiveness and contribute to quality improvement initiatives.
Serve as a subject matter expert on staff development and best practices.
Bachelor's degree preferred in Human Services, Education, Social Work, or related field.
Experience in social services, training, coaching, or employee development preferred.
Strong communication, facilitation, and relationship-building skills required.
Annual wage of $57,000.

Quality Training Specialist Full Description

Now Hiring: Quality Training Specialist

Location: Covering Grand Rapids and Kalamazoo, MI
Status: Full Time
Wage: $57,000 annually
Schedule: 8:30 am - 5 pm

Help Build the Next Generation of Human Service Professionals!

At Samaritas, we believe great service starts with great people. We're looking for a Quality Training Specialist who is passionate about coaching, mentoring, and developing others. In this role, you'll help new team members build the knowledge, confidence, and skills they need to make a meaningful impact in the lives of individuals and families across Michigan.

If you enjoy teaching, supporting employee growth, and creating engaging learning experiences, this may be the perfect opportunity for you.

What You'll Do

Lead onboarding and training experiences for new program staff.
Coach and mentor employees as they grow into their roles.
Create engaging training materials and learning opportunities.
Partner with supervisors and program leaders to support employee success.
Deliver ongoing professional development and skills training.
Evaluate training effectiveness and help drive quality improvement initiatives.
Serve as a resource and subject matter expert for staff development and best practices.

What We're Looking For

Bachelor's degree in Human Services, Education, Social Work, or a related field preferred.
Experience in social services, training, coaching, or employee development preferred.
Strong communication, facilitation, and relationship-building skills.
Passion for helping others learn, grow, and succeed.
Ability to work collaboratively across teams and programs.
Commitment to inclusive, strengths-based service delivery.

Why Samaritas?

When you join Samaritas, you're joining a mission-driven organization dedicated to creating positive change in communities across Michigan. You'll have the opportunity to influence the employee experience, strengthen service quality, and help develop the workforce that supports thousands of individuals and families each year.

Be part of a team that invests in people so they can make a difference in the lives of others. Apply today!