Harbor Group Management Company
Regional Training & Development Manager
Edtech.com's Summary
Harbor Group Management Company is hiring a Regional Training & Development Manager. This role leads the design, coordination, and delivery of training programs across a regional property portfolio, ensuring onsite teams receive the tools and support necessary for success. The manager partners with various stakeholders to implement scalable and effective training initiatives that drive employee performance, retention, and career development.
Highlights
- Lead design and delivery of training programs for leasing, maintenance, and office staff.
- Develop onboarding, systems, processes, and customer service training ensuring regional consistency.
- Manage a training dashboard to track participation and performance metrics.
- Coach and support career growth for onsite employees.
- Conduct both virtual and in-person training sessions and workshops.
- Collaborate with regional leadership to promote employee engagement and recognition through training.
- Review survey feedback and engagement data to improve team performance.
- Must have at least 4 years of experience in training or employee development within the multifamily apartment industry.
- Requires a bachelor's degree or equivalent experience and ability to travel up to 50% regionally.
- Compensation includes competitive salary, bonuses, comprehensive medical benefits, 401(k) with employer match, paid time off, parental leave, and various wellness and financial programs.
Regional Training & Development Manager Full Description
Regional Training & Development Manager
Req #7061
Tampa, FL, USA•
Fort Lauderdale, FL, USA•
West Palm Beach, FL, USA•
Orlando, FL, USA•
Jacksonville, FL, USA•
Miami, FL, USA
Job Description
Posted Tuesday, April 14, 2026 at 12:00 PM
Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.
Regional Training & Development Manager
Job Title: Regional Training & Development Manager
Location: Florida (Remote within FL – candidates must reside near a major airport hub; preferred locations include Orlando, Tampa, Miami, Jacksonville, Fort Myers, West Palm Beach, or Fort Lauderdale)
Supervisor: Regional Vice President
Job Purpose:
The Regional Training & Development Manager leads the design, coordination, and delivery of training and development programs across an assigned portfolio. This role ensures that onsite teams have the knowledge, tools, and support needed to succeed, while fostering team member engagement and recognition. The Regional Training & Development Manager partners with property teams, regional managers, and the RVP, and corporate leadership to implement scalable, repeatable training programs that drive performance, retention, and career growth across the region.
The Regional Training & Development Manager leads the design, coordination, and delivery of training and development programs across an assigned portfolio. This role ensures that onsite teams have the knowledge, tools, and support needed to succeed, while fostering team member engagement and recognition. The Regional Training & Development Manager partners with property teams, regional managers, and the RVP, and corporate leadership to implement scalable, repeatable training programs that drive performance, retention, and career growth across the region.
Key Responsibilities:
- Assess regional training needs and develop scalable programs for all onsite roles, including leasing, maintenance, and office staff.
- Design and deliver onboarding programs, including systems, processes, and customer service training, ensuring effectiveness and consistency across the region.
- Operate as the regional trainer of portfolio-wide learning programs and standards set by the Director of Employee Development; adapt and deliver within the assigned region(s) while maintaining enterprise consistency.
- Maintain a regional training dashboard and calendar to track participation, completion, and performance metrics.
- Support career growth through coaching and skill development for onsite staff.
- Conduct virtual and in-person training sessions, workshops, and seminars as needed.
- Collaborate with regional leadership to reinforce engagement and recognition efforts through training initiatives, ensuring programs reflect organizational values and promote a sense of belonging.
- Support regional communication channels to reinforce organizational culture, share success stories, and support team connection.
- Support initiatives to improve team member performance based on survey feedback, listening sessions, engagement data, and property performance.
- Evaluate program effectiveness and continuously refine strategies to improve outcomes and impact.
- Support new property acquisitions and onboarding as it relates to regional training programs.
- Develop virtual tours or training materials for regional use as needed.
- Perform other duties as assigned to support regional operations and organizational goals.
Qualifications:
- Bachelor’s degree in Human Resources, Learning & Development, Business, or related field (or equivalent experience).
- Minimum 4 years of experience in training, learning & development, or employee engagement,
- Must have prior experience within the multifamily apartment industry. Background supporting a diverse portfolio of at least 30 properties across diverse asset types is ideal.
- Strong facilitation, presentation, and coaching skills; comfortable leading both virtual and in-person sessions.
- Excellent written and verbal communication abilities.
- Proven ability to design, deliver, and measure engaging learning content.
- Strong organizational and project management skills; able to manage multiple initiatives simultaneously.
- Ability to travel up to 50% within the assigned region.
#LI-TB1
WHAT WE OFFER:
- Competitive Salaries & Bonuses
- Medical, Dental & Vision Plans
- 401(k) Plan with Employer Matching Contributions (including part-time employees)
- Paid Time Off (PTO) & 10+ Paid Holidays
- Paid Parental Leave
- Paid Birthday Off (Multifamily)
- Flexible Spending Accounts
- Company-Paid Long-Term Disability
- Company-Paid Life Insurance
- Short-Term Disability
- Health Savings Account with Employer Contributions
- Pre-Tax Commuter Benefit (Corporate)
- Wellness Perks (including part-time employees)
- FinFit Financial Wellness Program
- Legal Resources
- Employee Apartment Discount (including part-time employees)
- Employee Referral Program (including part-time employees)
- Employee Assistance Program (including part-time employees)
- Tuition Reimbursement
- Insta Pay Eligible
- Volunteer & Community Service Opportunities
- Employee Recognition & Awards
Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria.
Veteran Friendly
This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.
This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.
Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Job Details
Job Family
Multifamily Property Management
Pay Type
Salary
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