Edtech.com's Summary

MathWorks is hiring a Renewal Sales Representative who will drive revenue growth by optimizing customer conversations about maintenance renewal programs and products. This role involves working collaboratively within a team selling environment to achieve sales goals and support the annual territory and account plans.

Highlights

Drive revenue by achieving or exceeding maintenance renewal revenue goals.
Manage closure of annual maintenance renewal contracts and integrate lapsed maintenance opportunities into selling strategies.
Proactively contact customers to explain product and support benefits for maintenance services.
Educate customers on purchasing options via the web store and product consolidations.
Identify add-on or cross-sell opportunities and coordinate with sales representatives to advance sales.
Prepare quotations, ensure accurate order processing, and resolve any discrepancies.
Maintain accurate customer data and sales activities in the CRM system.
Demonstrate strong forecasting and funnel management skills.
Participate in annual territory and account planning and funnel meetings.
Require a bachelor's degree and 2 years of experience with at least 1 year in a customer-facing role.
Proficient in CRM systems and skilled in contract understanding, negotiation, time management, and communication.

Renewal Sales Representative Full Description

Renewal Sales Representative

Team: Inside Sales
Location: US-MA-Natick

Job Summary

Every day we are having conversations with our customers who are changing the way we live, work and play! Our tools are helping our customers: enhance the environment; improve the health and well-being of people all over the world; create the products and services that keep us on the cutting edge of technology, today and tomorrow! As a Renewal Sales Representative, you will focus on driving revenue growth through optimizing customer conversations regarding our maintenance renewal programs and products. You will work on a small team of renewal sales representatives that are aligned with multiple sales representatives, in a team selling environment to achieve individual and/or team goals. As a Renewal Sales Representative, you will be part of the conversations that are helping to enhance the world around us!

Hybrid work schedule based in Natick, MA

Responsibilities

Grow revenue through attaining or exceeding maintenance renewal revenue goals.
Manage timely closure of the assigned annual maintenance renewal contracts and incorporate lapsed maintenance opportunities into selling strategies.
Proactively contact customers and explain the product and support benefits of continuing maintenance services.
Educate customers on purchasing options via web store and consolidations
Identify and manage add on or cross sell opportunities by closing business or transferring to appropriate sales representative to advance the sale cycle.
Prepare quotations as required and ensure accurate information for efficient processing of orders and investigate and resolve any discrepancies.
Ensure accurate customer data and sales activities are collected and entered into CRM system to advance the sales cycle.
Demonstrate strong forecasting and funnel management of your assigned territory.
Contribute to and support the territory plans in conjunction with sales representatives.
Participate in funnel meetings as well as planning and delivery of sections of the annual territory and account plans.

Minimum Qualifications

A bachelor's degree and 2 years of experience (or equivalent experience) with one year in a customer facing role is required.

Additional Qualifications

Demonstrated success in understanding business objectives and meeting or exceeding goals.
General understanding of contracts and terms specific to maintenance renewals.
Good negotiation skills
Strong time management and prioritization skills
Exceptional persuasive verbal and written communication skills with excellent telephone skills and a high level of attention to detail.
Proficient in working with a CRM system to facilitate lead qualification and advancement of the sales cycle.
Ability to work well both independently and within a team environment.

Original Job Description

Renewal Sales Representative

Team: Inside Sales
Location: US-MA-Natick

Job Summary

Hybrid work schedule based in Natick, MA

Responsibilities

Grow revenue through attaining or exceeding maintenance renewal revenue goals.
Manage timely closure of the assigned annual maintenance renewal contracts and incorporate lapsed maintenance opportunities into selling strategies.
Proactively contact customers and explain the product and support benefits of continuing maintenance services.
Educate customers on purchasing options via web store and consolidations
Identify and manage add on or cross sell opportunities by closing business or transferring to appropriate sales representative to advance the sale cycle.
Prepare quotations as required and ensure accurate information for efficient processing of orders and investigate and resolve any discrepancies.
Ensure accurate customer data and sales activities are collected and entered into CRM system to advance the sales cycle.
Demonstrate strong forecasting and funnel management of your assigned territory.
Contribute to and support the territory plans in conjunction with sales representatives.
Participate in funnel meetings as well as planning and delivery of sections of the annual territory and account plans.

Minimum Qualifications

A bachelor's degree and 2 years of experience (or equivalent experience) with one year in a customer facing role is required.

Additional Qualifications

Demonstrated success in understanding business objectives and meeting or exceeding goals.
General understanding of contracts and terms specific to maintenance renewals.
Good negotiation skills
Strong time management and prioritization skills
Exceptional persuasive verbal and written communication skills with excellent telephone skills and a high level of attention to detail.
Proficient in working with a CRM system to facilitate lead qualification and advancement of the sales cycle.
Ability to work well both independently and within a team environment.

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Renewal Sales Representative

Edtech.com's Summary

Renewal Sales Representative Full Description

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