Edtech.com's Summary

Everyday Speech is hiring a Revenue Operations Sr. Systems Specialist & Technical Administrator. This role involves managing and optimizing RevOps tools and systems such as HubSpot and related platforms to improve process automation, data accuracy, and system integrations supporting sales, marketing, and customer success teams.

Highlights

Own and maintain CRM, billing, and data analysis systems with a focus on HubSpot and connected tools.
Design and maintain automations, workflows, and integrations using HubSpot, Maxio, Gong, Zapier, and Asana.
Provide technical support and troubleshoot system issues for go-to-market teams.
Develop and document scalable systems architecture, data governance, and process improvements.
Leverage AI tools to enhance workflow efficiency and analytics.
Required experience includes 3-5 years in Revenue, Sales, Marketing, or Business Systems roles, with strong HubSpot expertise.
Proficiency in SQL and JavaScript for custom workflow coding is necessary.
Salary is $110,200 annually with comprehensive benefits including full health coverage, 3% 401(k) match, paid parental leave, and flexible PTO.
Work closely with Product, Engineering, and GTM teams to support strategic revenue growth initiatives.
Must demonstrate values alignment such as empathy, prioritization, and agency in system innovation and problem-solving.

Revenue Operations Sr. Systems Specialist & Technical Administrator Full Description

Revenue Operations Sr. Systems Specialist & Technical Administrator

Location: Boston, MA

Full-time
Allows Remote

Everyday Speech is a no-prep digital curriculum designed to accelerate the acquisition and generalization of social, behavioral, and communication skills for PK-12 learners of diverse ability levels. The MTSS-aligned curriculum combines evidence-based video modeling, interactive web games, and digital and printable worksheets to make it easy for special educators, speech-language pathologists, and other student support services specialists to support every student and every tier. Everyday Speech is trusted by 55,000 educators across 5,000 districts for one-on-one interventions, small groups, and whole-class lessons that engage students and help build resiliency.

Everyday Speech is right for you if:

You care about making a positive impact.

End each day knowing that your work had a direct impact on the well-being of hundreds of thousands of at-risk students across the world. Project success means more than just shipping features - it means improving the lives of students and educators.

You value being a part of a company that takes care of its team.

Not only do we have extremely happy team members, we also have incredible perks. Participate in our health/wellness and retirement benefit offerings, and between having every other Friday off (3-day weekends!) and our flexible PTO plan, that elusive work-life balance is an actual thing here.

You want to work for a true, remote-only company.

We’ve never had an office and never will. Our team is spread across 11 countries and 4 continents. We take remote work seriously and know how to support a distributed team. We give you the flexibility to work in a way that’s best for you, but still have high standards and accountability.

You want to join a startup that is growing rapidly *and* sustainably.

We have launched new products, maintained NPS scores of 70+, maintained eNPS (internal, employee score) of 90+, rapidly grown our team, and exponentially increased our user base, all over the last few years. Yet, as a fully bootstrapped company, our growth is organic and sustainable. Our focus is delivering value to students and educators, not paying back investors.

As a member of the Revenue Operations Department, the Revenue Operations Systems Specialist/Senior Technical Administrator is an individual contributor responsible for the architecture, configuration, and maintenance of RevOps tools and systems, primarily in HubSpot and its connected ecosystem. This role emphasizes process improvement, systems automation, and proactive monitoring to drive long-term scale and operational excellence.

You’ll play a pivotal role in identifying and resolving systemic issues, optimizing cross-platform integrations, and improving the internal tooling that supports our sales, marketing, and customer success teams.

The ideal candidate is someone that is values aligned:

We start with empathy— in the work we do and the people we do it with. Our strength comes from a culture that values candidness, trust, and valuing our teammates as whole human beings. This balanced foundation enables us to bring our best selves to our mission every day
We ruthlessly prioritize. We don ’t just say no to the obvious stuff, we say no to the things that feel important in the moment because we understand anything we say yes to is inherently saying no to something else.
We create momentum. We don’t let the small stuff hold us back. We learn by shipping. We know most actions are reversible and that action always wins in the long run. If all else fails, bias towards action.
We are fearlessly objective. We don't do things just because we're "supposed to." We constantly ask "why" and don’t let conventional norms define our efforts. We're not afraid to seek answers, even if that means discovering we were wrong. We focus on what delivers results, regardless of the source.
We exercise agency. We have the ability to create systems that don’t yet exist to get what we need or to solve problems no one has identified. If something isn’t working, it’s within our control to fix it.
We’re driven to grow. We set ambitious goals because we want to maximize our impact. We embrace challenges and take risks, seeing failures as opportunities to learn and improve. We seek out feedback and coaching and thrive in environments that push us

Your work will have a significant impact on system reliability, data integrity, and process efficiency across the Revenue Org. By maintaining the technical foundation of our RevOps tech stack, you’ll help streamline workflows, ensure high-quality data, and enable data-driven decision-making across departments to accelerate revenue growth.

In this role, you will:

Own and maintain RevOps-related systems (CRM, billing platform, data analysis programs).
Design, build, and maintain system automations, workflows, sequences, and integrations across tools like HubSpot, Maxio, Gong, Zapier, and Asana.
Plan and own integrations of digital tools to CRM to enable accurate and reliable data across platforms.
Serve as the liaison between the revenue and product teams, working to enable accurate product usage data and insights in CRM for the GTM teams.
Own technical updates to CRM, including updating commerce/quotes tools.
Build and optimize high-level and custom-coded workflows and automations across systems.
Own data infrastructure model, focusing on accuracy and continuous improvement.
Troubleshoot system issues and provide technical support to GTM teams.
Support onboarding and training on tools and processes.
Create and maintain technical documentation for processes, data modeling, automations, and system logic to ensure long-term scalability and team enablement.
Participate in system implementations – support new system deployments, including gathering requirements, configuring systems, testing, and issue resolution.
Partner cross-functionally with Product, Engineering, and GTM teams to deliver reliable infrastructure that supports revenue growth initiatives.
Monitor performance and analytics of key systems and recommend continuous improvements based on KPIs and usage trends.

What We’re Looking For

In addition to values alignment…

The ability to be…

A systems thinker: You thrive in building scalable, future-oriented systems that are flexible but structured.
Technically fluent: You understand the logic behind CRM architectures, workflows, APIs, and SaaS systems.
Curious and data-driven: You like to dig into data, ask “why,” and experiment your way to solutions.
Meticulous and organized: You’re detail-oriented and don’t let things fall through the cracks.
Agile and adaptable: You welcome feedback, work iteratively, and thrive in a fast-paced environment.
Service-oriented: You enjoy enabling others to succeed through reliable systems and tools.

Experience in/have:

3–5 years of experience in Revenue, Sales, Marketing, or Business Systems roles, ideally in a SaaS company.
HubSpot Master: Extensive experience with HubSpot’s Marketing Hub, Sales Hub, Operations Hub, and Service Hub products, including building integrations with connected systems, updating and maintaining custom-coded workflows, and strong knowledge in object association infrastructure.
Experience in HubSpot Solution Partner Environment: *Highly preferred but not mandatory.
Familiarity with other RevOps tools such as Gong, Maxio, Asana, Dialpad, Zapier, or similar tools.
Basic proficiency in SQL and JavaScript for RevOps applications: Comfortable writing simple queries to extract and analyze data, and using JavaScript in custom-coded HubSpot workflows, webhooks, or automation scripts to extend platform functionality.
Experience leveraging AI tools to enhance RevOps efficiency: Skilled in using AI-powered platforms (e.g., ChatGPT, Gong AI insights, predictive lead scoring, smart enrichment tools, etc.) to streamline workflows, generate insights, and improve forecasting, enablement, and campaign performance.
Strong analytical, troubleshooting, and problem-solving capabilities.
Team Player: Excellent at communication and collaboration
Detail-oriented, the little things matter
Tech-savvy, with a strong aptitude for understanding and managing business software and integrations
Continuous learner: Keeps updated on new HubSpot features and industry trends
Familiarity with SaaS Sales, Marketing, and CX concepts.
Ability to conceptualize, document, and improve business processes.
Independent and Proactive: Should be curious, rigorous, and self-driven.
Experienced in and comfortable working in an Agile setup.

In the short term (the first 3 months), you will:

In your first few months, you’ll focus on immersion—learning the systems, understanding cross-functional needs, and identifying early wins. You’ll be hands-on with our tools from Day 1, while building trust and context with internal stakeholders.

Key responsibilities include:

Team and Process Familiarization: Take the time to understand our team structure, responsibilities, and the KPIs that drive our processes. This knowledge is crucial for identifying opportunities for improvement.
HubSpot Object Association Audit: Conduct a comprehensive audit of object association infrastructure in our HubSpot portal to identify reliability issues and areas for improvement. This will not only improve the system’s efficiency and data accuracy but will also help provide you with a clearer understanding of our data structure and governance.
Learning and Assessing Current Frameworks: Immerse yourself in our existing frameworks and processes, conduct a systems discovery audit of our RevOps tooling and integrations, and gain a better understanding of the nuances and intricacies of how they function within our RevOps ecosystem.
Field internal support requests related to workflows, properties, integrations, and data access.

In the Long term, you will:

Over time, you’ll shift from reactive system maintenance to proactively driving innovation, optimization, and strategic growth. You’ll become a trusted owner of our RevOps infrastructure, continuously evolving it to support scale.

Key responsibilities include:

Strategic Systems Architecture & Maintenance:
Continuously assess the health, scalability, and efficiency of our RevOps tech stack. Make strategic recommendations about how we integrate and evolve our systems to meet changing needs, including:
- Designing new automations or workflows to support lifecycle stages
- Implementing new tools or sunsetting legacy ones
- Streamlining handoffs across teams and platforms
Cross-Platform Integrations:
Plan, implement, and maintain clean and reliable integrations between HubSpot and other platforms like Maxio, Asana, Gong, and our product systems. Ensure bidirectional syncing where needed and monitor for performance or sync errors.
Advanced Workflow & Automation Development:
Build and maintain high-complexity workflows, conditional logic paths, and custom-coded automations that enhance lead routing, lifecycle management, email sequences, and onboarding workflows.
Data Governance & Infrastructure:
Own the architecture and governance of our data model across systems—ensuring consistent field naming, data validation, lifecycle mapping, and clean segmentation. Monitor for accuracy and lead data hygiene initiatives across RevOps platforms.
Analytics & Reporting Infrastructure:
Collaborate with stakeholders to scope and build dashboards, data views, and attribution models that support decision-making across Sales, Marketing, and Customer Success.
New System Implementations:
When new systems are introduced or major platform features are launched, lead the requirement gathering, technical configuration, QA, rollout, and support. Ensure alignment with current infrastructure and minimal business disruption.
Process Optimization & Enablement:
Identify inefficiencies or manual processes across GTM workflows and propose scalable, tech-enabled solutions. Work closely with users to understand friction points and lead change management efforts to improve adoption.
Documentation and Training:
Continuously update and expand internal documentation for systems processes, automations, and integrations. Create enablement materials and lead training sessions to support onboarding and ongoing user proficiency.

Salary: $110,200 Annually

Benefits

Cigna Health Insurance – 100% premium coverage for team members & dependents
Dental & Vision Coverage – 100% premium coverage for team members & dependents
3% Employer-Match on 401(k) – Helping you grow your retirement savings
$50K Life Insurance / AD&D – Financial protection for you & your loved ones
Flexible PTO Plan – Take time off when you need it
Separate Sick Leave Policy – Dedicated time off for when you're unwell
16 Weeks of Paid Parental Leave – Support for growing families
Home Office Reimbursements – Get the setup you need to work comfortably
Book & Learning Stipend – Invest in your personal & professional growth
Meaningful Employee Experience Initiatives – Optional employee panel participation
Every Other Friday Off After 90 Days! – More time to recharge!

See this presentation to learn more about our work values and what it’s like to be part of our team!

Original Job Description