Hawkes Learning
Sales Development Representative - Ed Tech
CRM
Salesforce
SalesLoft
Edtech.com's Summary
Hawkes Learning is hiring a Sales Development Representative. The role involves partnering with the sales team to convert leads into qualified sales conversations by managing outreach, qualifying inbound and outbound leads, and conducting product demonstrations to engage higher-education faculty.
Highlights
- Manage and qualify inbound and marketing-generated leads and support sales team activities.
- Conduct outreach and initial discovery to understand instructional needs of faculty and academic administrators.
- Schedule qualified meetings and complete hand-offs to the sales team.
- Perform online product demonstrations for faculty members.
- Maintain accurate records and activity tracking in CRM and handle Sales Support inbox.
- Travel up to 10% for sales presentations at conferences and college campuses.
- Requires bachelor’s degree with minimum 3.0 GPA and 1-2 years of inside sales experience, preferably in ed tech.
- Proficiency in Microsoft Office Suite; experience with CRM and sales engagement tools preferred.
- Compensation includes a competitive salary, 30+ days paid time off, 401(k) match up to 3.5%, and significant healthcare contributions.
- Serves higher-education faculty and academic administrators as primary customers.
Sales Development Representative - Ed Tech Full Description
Sales Development Representative - Ed Tech
Hybrid Remote • Sales
Hybrid Remote • Sales
Job Type
Full-time
Description
Hawkes Learning is a leading provider of educational technology solutions, committed to revolutionizing the learning experience for students and educators. Our innovative products empower educators to inspire students and drive academic success. We are seeking a dynamic and ambitious Sales Development Representative to join our passionate team.
The Sales Development Representative (SDR) at Hawkes Learning partners with an aligned field sales team to turn lead-generating activity into qualified, meaningful sales conversations. This role focuses on timely follow-up, coordination, and acceleration of interest generated through marketing campaigns, events, inbound inquiries, and targeted sales outreach.
This entry-level EdTech role is well-suited for individuals transitioning from the classroom or early in their sales careers who are motivated by growth, take initiative, and are eager to develop their skills. By engaging with higher-education faculty early in the course-adoption process, the SDR qualifies inbound and outbound leads, develops an understanding of instructional needs, and collaborates closely with sales teams to advance opportunities through the sales pipeline.
Key Responsibilities:
- Comfort working in a high-activity environment with frequent phone, email, and virtual outreach.
- Ability to remain motivated and professional in the face of rejection, ambiguity, and extended decision timelines typical in higher education.
- Support an assigned sales team with lead follow-up, account outreach, and day-to-day campus support
- Manage and qualify inbound and marketing-generated leads related to product interest, trials, and events
- Conduct proactive outreach to faculty and academic administrators to introduce Hawkes Learning solutions
- Perform initial discovery to understand course needs, instructional goals, and adoption timing
- Assist with awareness and attendance-driving efforts for events
- Schedule qualified meetings and complete proper hand-offs to the sales team
- Conduct online product demonstrations with faculty
- Responsible for the Sales Support inbox and maintaining accurate records and activity tracking in the CRM
- Occasional travel with colleagues to assist in sales presentations at conferences and college campuses.
Requirements
- Bachelor’s degree with minimum 3.0 GPA
- Ability and willingness to travel up to 10%
- 1-2 years of proven experience in inside sales, preferably in educational technology
- Strong written, oral, and non-verbal communication skills
- Knowledge of forecast and pipeline management
- Collaborative mindset and a team player
- Organized with excellent time management skills
- Drive and self-motivation to achieve and exceed sales targets
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Experience using CRM and sales engagement tools (e.g., Salesforce, HubSpot, Salesloft, etc.) preferred.
If you are passionate about starting a career in sales and will thrive in a fast-paced environment, we encourage you to apply. At Hawkes Learning, you will have the opportunity to contribute to innovative educational solutions and make a positive impact on the learning experience. Hawkes Learning also offers an inclusive work environment that thrives on collaboration, creativity, and having a can-do attitude. The salary range for this role is competitive and considers a variety of factors, including skill sets, experience, training, certifications, and other business and organizational needs. Our comprehensive benefits package includes 30+ days of paid time off to start with additional time each year of employment, an employer 401(k) match of up to 3.5%, and a significant employer contribution to healthcare benefits. We value talent from all locations, so please don't hesitate to share your resume with us! Hawkes Learning is proud to be an equal opportunity employer, committed to fostering a diverse and inclusive workplace.
Additional benefits:
- Generous Health Benefits (Medical insurance (BCBS), Vision and Dental insurance (Mutual of Omaha)
- Employer paid Employee Assistance Program with counseling options
- Employer Match to 401k retirement plan
- Culture is energetic, supportive, collaborative, and transparent
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