Edtech.com's Summary

MathWorks is hiring a Sales Enablement Program Coordinator. This role involves managing training delivery, optimizing processes, and supporting virtual and in-person learning to boost engagement within the sales and services organization. The Coordinator ensures high-quality program execution, data management, and customer communication while driving continuous process improvements.

Highlights

Manage training program logistics, including scheduling, registration, and instructor coordination.
Use Adobe Learning Manager for training scheduling, evaluations, reporting, and data maintenance.
Host, record, and edit live training events using Microsoft Teams and Camtasia.
Maintain and update internal training resources in collaboration with subject matter experts.
Administer help tickets and monitor team inbox to ensure prompt technical and user support resolutions.
Strong technical skills with Adobe Learning Manager, Microsoft Teams, Camtasia, Articulate, SharePoint, Power Automate, Forms, and Stream.
Requirements include a bachelor's degree and three years of professional experience or equivalent.
Experience in planning and logistics for live and virtual events and strong problem-solving skills.
Effective verbal and written communication with ability to manage multiple priorities independently and in teams.

Sales Enablement Program Coordinator Full Description

Sales Enablement Program Coordinator

Team: Technical Sales Engineering
Location: US-MA-Natick

Job Summary

The Sales Enablement (SE) Program Coordinator is a pivotal business operations role responsible for tracking, reporting, communication, and execution of key programs within the Sales Enablement organization. The SE Program Coordinator manages all aspects of training delivery, optimizing processes, and supporting both virtual and in-person learning experiences to maximize engagement and impact within the sales and services organization.

If you are passionate about optimizing training processes, thrive in a collaborative environment, and are eager to drive impactful learning experiences, we invite you to apply and help us shape the future of our organization’s learning and development programs.

Responsibilities

Support the structure, administration, best practices, and ensure high-quality deliverables, adherence to timelines, data management, and excellent customer response.
Work in a team environment as well as independently in the delivery and growth of internal training programs.
Continuously review processes and workflows for opportunities to optimize and reduce waste.
Manage training programs including rosters and registration, coordinating training and instructor schedules, use of virtual platforms such as Microsoft Teams
Use Adobe learning management system for scheduling training, registrations, evaluations, reporting, and training data maintenance.
Host and record live events in Microsoft Teams.
Edit event recordings using Camtasia and other tools to publish to the LMS in support of providing eLearning options to our customers.
Ensure all relevant training pages, documents, schedules, etc. on internal webpages are accessible and up to date by working with the appropriate SMEs across the team and company.
Stay engaged with other LMS admins & core team to learn about new features, workflows, best practices, existing issues, and solutions to share with the Sales Enablement team and others.
Serve as a help ticket administrator for Sales Enablement and Inside Sales by monitoring, supporting, and troubleshooting submitted tickets to ensure timely and effective resolution of technical and user support requests.
Monitor and triage team (shared) inbox by reviewing incoming messages, prioritizing requests, and ensuring timely responses or escalation to appropriate team members.

Minimum Qualifications

A bachelor's degree and 3 years of professional work experience (or equivalent experience) is required.

Additional Qualifications

Experience with Adobe Learning Manager.
Familiarity with Microsoft Teams.
Experience with eLearning content authoring tools such as Camtasia and Articulate.
Strong working knowledge of SharePoint (Lists and Forms) and other Microsoft Office Apps such as Power Automate, Forms, and Stream.
Able to work independently and as a team member.
Practiced managing multiple responsibilities, accessing resources, managing logistics, and people skills.
Experience in planning/logistics of live and virtual events
Good problem solving and analytical skills
Strong verbal and written communication skills
Ability to effectively manage competing priorities in a fast-paced environment while maintaining attention to detail and meeting deadlines

Original Job Description

Sales Enablement Program Coordinator

Team: Technical Sales Engineering
Location: US-MA-Natick

Job Summary

Responsibilities

Support the structure, administration, best practices, and ensure high-quality deliverables, adherence to timelines, data management, and excellent customer response.
Work in a team environment as well as independently in the delivery and growth of internal training programs.
Continuously review processes and workflows for opportunities to optimize and reduce waste.
Manage training programs including rosters and registration, coordinating training and instructor schedules, use of virtual platforms such as Microsoft Teams
Use Adobe learning management system for scheduling training, registrations, evaluations, reporting, and training data maintenance.
Host and record live events in Microsoft Teams.
Edit event recordings using Camtasia and other tools to publish to the LMS in support of providing eLearning options to our customers.
Ensure all relevant training pages, documents, schedules, etc. on internal webpages are accessible and up to date by working with the appropriate SMEs across the team and company.
Stay engaged with other LMS admins & core team to learn about new features, workflows, best practices, existing issues, and solutions to share with the Sales Enablement team and others.
Serve as a help ticket administrator for Sales Enablement and Inside Sales by monitoring, supporting, and troubleshooting submitted tickets to ensure timely and effective resolution of technical and user support requests.
Monitor and triage team (shared) inbox by reviewing incoming messages, prioritizing requests, and ensuring timely responses or escalation to appropriate team members.

Minimum Qualifications

A bachelor's degree and 3 years of professional work experience (or equivalent experience) is required.

Additional Qualifications

Experience with Adobe Learning Manager.
Familiarity with Microsoft Teams.
Experience with eLearning content authoring tools such as Camtasia and Articulate.
Strong working knowledge of SharePoint (Lists and Forms) and other Microsoft Office Apps such as Power Automate, Forms, and Stream.
Able to work independently and as a team member.
Practiced managing multiple responsibilities, accessing resources, managing logistics, and people skills.
Experience in planning/logistics of live and virtual events
Good problem solving and analytical skills
Strong verbal and written communication skills
Ability to effectively manage competing priorities in a fast-paced environment while maintaining attention to detail and meeting deadlines

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Sales Enablement Program Coordinator

Edtech.com's Summary

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