Lego
Sales Operations Data & Support Specialist
🇺🇸 Hybrid - Boston, MA
🕑 Full-Time
💰 $90K - $135K
💻 Sales
🗓️ August 25th, 2025
CRM
Edtech.com's Summary
LEGO Education is hiring a Sales Operations Data & Support Specialist. The role involves managing data integrity, supporting sales operations, and providing user support by leveraging SAP ERP and CRM systems to ensure accurate sales data and seamless operational processes within the US Sales Organization.
Highlights
- Maintain data accuracy in territory assignments and CRM integration.
- Develop dashboards to monitor and correct data inconsistencies.
- Collaborate across teams to resolve data issues and align sales reporting.
- Provide user support for CRM activities including accounts, leads, and orders.
- Assist with sales operations tasks such as vendor onboarding and purchase order management.
- Require proficiency with SAP ERP and Microsoft Dynamics CRM systems.
- Strong skills in data integrity management and troubleshooting data discrepancies.
- Salary range of $90,095 to $135,143 based on experience and market benchmarks.
- Engage with Sales Enablement, Order Management, Marketing, and Sales Account Managers.
- Hybrid work model with an average of 3 days per week in the office.
Sales Operations Data & Support Specialist Full Description
Sales Operations Data & Support Specialist (LEGO Education)
- Location
- Boston, Massachusetts, United States of America
- Job ID
- 0000027296
- Category
- Digital & IT
Job Description
Are you ready to build the next generation of Play?
The Sales Operations Data & Support Specialist is pivotal in ensuring the integrity and efficiency of sales operations and data management at LEGO Education US. This role combines data analysis, system oversight, process improvement, and cross-departmental collaboration to support the US Sales Organization. The ideal candidate will leverage their technological expertise with SAP ERP and CRM systems to maintain data accuracy, streamline sales operations processes, and provide exceptional user support.
Core Responsibilities:
Data Integrity Management & Process Management (40%)
- Regularly review & maintain data integration for accuracy in territory assignments and ensure proper data flow into the CRM.
- Develop and maintain customized dashboards to identify and correct data misalignments and inconsistencies.
- Daily monitoring of LEGO Education’s web-sourced processes through dashboards to ensure proper alignments with SAP and CRM Systems.
Collaboration and Guidance (20%)
- Leverage LEGO Education’s SAP ERP system to identify and resolve data issues, assist teams with customer and item master data management and pricing conditions.
- Work closely with financial operations colleagues to align account/territory ownership with reporting expectations, addressing customer hierarchy master data misalignments affecting business warehouse reporting.
- Provide ongoing ad-hoc support to various LEGO Education US teams, including Sales Enablement, Order Management, Sales Account Managers, and US Marketing.
- Ensure effective communication and support, fostering a collaborative environment.
User Support and Experience (20%)
- Provide comprehensive support for users of the LEGO Education’s CRM platform, ensuring smooth maintenance of accounts, leads, contacts, orders, campaigns, emails, opportunities, and quotes.
- Own for mass reconciliation of all account ownership changes from the annual territory account change process
Sales Operations Support (20%)
- Assist in additional sales operations processes as needed, collaborating with relevant teams to streamline processes, recommend changes, and enhance overall operational efficiency.
- This could include items like ad hoc vendor onboarding, purchase order creation, and reconciling sales data.
Do you have what it takes?
- Familiarity with ERP and CRM systems, such as SAP and Microsoft Dynamics.
- Strong understanding of data integrity principles and best practices for data management.
- Ability to identify, troubleshoot, and resolve data discrepancies and misalignments.
- Strong understanding of data integrity principles and best practices for data management.
- Ability to collaborate effectively with cross-functional teams and provide clear guidance.
- Strong problem-solving skills and the ability to work independently.
- Flexibility to adapt to changing business needs and a willingness to learn new systems and processes, including optimization through AI.
Hybrid working model
This position will be based at 1001 Boylston St. in Boston, MA. Our workplace enables our LEGO® colleagues to be and do their best at work. Introducing a flexible way of working is a great example of how we live up to our ambition. There are 3 days in the office hybrid model will exemplify our People Promise by embracing the different life situations of our colleagues.
#LI-SK1
#LEGOEducation
#LI-Hybrid
Compensation
The salary for this position has a range of $90,095.00 - $135,143.00 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalisation of the employment offer.
The salary for this position has a range of $90,095.00 - $135,143.00 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalisation of the employment offer.
Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.
What’s in it for you?
Here are some of what to expect:
Family Care Leave – We offer enhanced paid leave options for those important times.
Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based
Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme
Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.
We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.
We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children’s Rights.
We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.
Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.
Just imagine building your dream career.
Then make it real.
Join the LEGO® team today.
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