Edtech.com's Summary

Jenzabar is hiring a Senior Account Executive, Service Lead to lead and mentor a team of project managers while managing high-profile client campaigns. The role involves overseeing production schedules, reporting on project status, driving continuous improvement, and ensuring clear communication with internal and external stakeholders.

Highlights

Lead, mentor, and support a team of project managers (pod)
Maintain oversight of production schedules and campaigns
Manage projects for high-profile clients ensuring error-free deliverables
Report on project risks, issues, successes, and team training needs
Drive continuous improvement and establish best practices with senior management
Communicate progress of initiatives and prepare account status reports
Required proficiency in Microsoft Word and PowerPoint
Minimum 4 years of relevant professional experience and a Bachelor's Degree
Strong written, verbal, and presentation communication skills
Salary range $65,000-69,350/year plus annual bonus and comprehensive benefits package including medical, dental, vision, 401K, and paid leave

Senior Account Executive, Service Lead Full Description

Jenzabar is looking for a Senior Account Executive, Service Lead who will serve as the main liaison between our clients and our internal teams, ensuring the successful execution of all campaigns. The ideal candidate will be a proactive problem solver, able to work independently, and has exceptional customer service skills.

Essential Tasks

Lead, mentor, and support a team (pod) of project managers.
Maintain a high-level oversight of team’s production schedules and campaigns
Report on team project risks and issues, and successes
Report to management on training and mentoring team members may benefit from
Drive continuous improvement and knowledge sharing across the project management team.
Work with AVP of Client Strategy and Services to establish and refine project management standards and best practices.
Traffic all campaign efforts to appropriate channels by adhering to strict production schedules
Manage projects for high-profile customers, find effective solutions for issues that arise, and deliver
error-free finished products
Clearly communicate the progress of monthly and quarterly initiatives to internal and external
stakeholders and prepare reports on account status
Understand and meet the needs of each client’s brand and represent their messaging accurately and
memorably
Other duties as assigned

Preferred Skills and Experience

4+ years of relevant professional experience required
Bachelor’s Degree in relevant field
Excellent understanding of Microsoft products (Word and PowerPoint)
Excellent written and verbal communication skills – including presentation skills
Proven ability to manage a team of project managers
Ability to maintain effective working relationships fellow team members, employees, and management
Must be organized and detail oriented
Proven ability to maintain a high standard of confidentiality and autonomy
This person will show strong attention to detail skills as well as the ability to work collaboratively and independently.
Proven self-motivation to take initiative and master new tasks quickly

The pay range for this position is $65,000-69,350/year; however, base pay offered may vary depending on job-related knowledge, geographic location, skills, and experience. This position is eligible for an annual bonus in addition to a full range of benefits. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed.

Benefits

Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, PTO, Paid Parental Leave, Paid Holidays, Short Term Disability, Long Term Disability, 401K, Educational Assistance

Jenzabar does not discriminate in employment opportunities or practices on the basis of race, color, sex, gender, gender identity, pregnancy, childbirth and related medical conditions, genetics, genetic markers and carrier status, creed, religion, national origin, ancestry, age, disability, medical condition, marital status, sexual orientation, military service, veteran status, or any other status protected by state and federal laws.

Please Note: Jenzabar does not sponsor applicants for work visas.

Electronic Monitoring Notice:

Job applicants are advised that Jenzabar reserves the right to monitor, access, review, and disclose electronic activity conducted on Company‑owned devices, networks, and systems, as well as activity involving Jenzabar applications or accounts accessed on personal devices. Monitoring may include email, messaging, internet usage, files, applications, and other electronic communications or data, and is performed for security, compliance, and operational purposes.

Original Job Description

Essential Tasks

Lead, mentor, and support a team (pod) of project managers.
Maintain a high-level oversight of team’s production schedules and campaigns
Report on team project risks and issues, and successes
Report to management on training and mentoring team members may benefit from
Drive continuous improvement and knowledge sharing across the project management team.
Work with AVP of Client Strategy and Services to establish and refine project management standards and best practices.
Traffic all campaign efforts to appropriate channels by adhering to strict production schedules
Manage projects for high-profile customers, find effective solutions for issues that arise, and deliver
error-free finished products
Clearly communicate the progress of monthly and quarterly initiatives to internal and external
stakeholders and prepare reports on account status
Understand and meet the needs of each client’s brand and represent their messaging accurately and
memorably
Other duties as assigned

Preferred Skills and Experience

4+ years of relevant professional experience required
Bachelor’s Degree in relevant field
Excellent understanding of Microsoft products (Word and PowerPoint)
Excellent written and verbal communication skills – including presentation skills
Proven ability to manage a team of project managers
Ability to maintain effective working relationships fellow team members, employees, and management
Must be organized and detail oriented
Proven ability to maintain a high standard of confidentiality and autonomy
This person will show strong attention to detail skills as well as the ability to work collaboratively and independently.
Proven self-motivation to take initiative and master new tasks quickly

Benefits

Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, PTO, Paid Parental Leave, Paid Holidays, Short Term Disability, Long Term Disability, 401K, Educational Assistance

Please Note: Jenzabar does not sponsor applicants for work visas.

Electronic Monitoring Notice:

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Senior Account Executive, Service Lead

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