Edtech.com's Summary

Choctaw Nation is hiring a Senior Commerce Training Manager. The role involves leading the design, delivery, and evaluation of training programs within gaming operations, supervising and mentoring a team while collaborating with leadership to ensure compliance and enhance guest experiences.

Highlights

Lead, coach, and develop training teams aligned with brand and regulatory standards.
Design, implement, and evaluate onboarding and ongoing training programs for gaming operations.
Utilize LMS platforms, e-learning techniques, and multimedia training tools.
Track training effectiveness using KPIs including associate performance and compliance.
Manage training budgets, resources, and collaborate with executives and operational leaders.
Requires gaming industry experience and ability to travel across multiple venues.
Proficiency in Microsoft Office, e-learning, and computer-based cash handling systems.
Bachelor's degree or four years of related experience with minimum six years in training and leadership roles.
Supports compliance with industry regulations and promotes operational excellence.
Offers comprehensive benefits including medical, 401(k) with match, tuition reimbursement, and wellness programs.

Senior Commerce Training Manager Full Description

Senior Commerce Training Manager

Durant, OK, United States

Be the First to Apply

Job Description
**GAMING EXPERIENCE REQUIRED**

Job Purpose or Objective(s): The Senior Training Manager is responsible for leading the design, delivery, and evaluation of all training programs within gaming operations. This role drives operational excellence by developing high-performing teams, ensuring compliance with regulatory and company standards, and enhancing the overall guest experience. The position requires a hands-on leader who can supervise, coach, and mentor a team, while collaborating with executives and operational leaders to meet strategic business objectives.

Primary Tasks:

Lead, coach, and develop a team of training professionals to deliver effective training programs aligned with brand standards, industry regulations, and company goals.
Design, deploy, and evaluate training programs for all gaming operations, including onboarding, train-the-trainer programs, and ongoing associate development.
Visit assigned departments to validate training systems, processes and operational standards.
Collaborate and work with executives, operational leaders, and functional management teams to assess ongoing and future training & development as well as effectiveness of established programs.
Manage and oversee training programs and processes for new hires, existing associates, and new openings.
Track and report on training effectiveness using KPIs such as associate performance, engagement, and operational compliance metrics.
Manage training budgets, resources, and tools, including LMS platforms, e-learning programs, and multimedia training materials.
Partner with cross-functional teams to integrate training initiatives with broader organizational goals, process improvements, and leadership development programs.
Mentor and develop future training leaders within the organization.
Perform other duties as assigned.

Minimum:

Bachelor’s Degree or four (4) years of directly related experience.
Strong computer skills Microsoft Office (Word, Excel, and Outlook) and Windows XP, including computer-based cash handling experience.
Proficiency with e-learning techniques
Highly organized, detail-oriented, and ability to adapt quickly to changing priorities.
Ability to work independently and cooperatively in a team environment.
Strong communication (verbal and written), organizational, interpersonal, and managerial skills.
Solid time management skills, computer competence, and the ability to use multi-media effectively.
Three plus (3+) years’ experience of planning and managing resources to achieve organizational objectives.
Six plus (6+) years’ comprehensive job-related experience in guiding and training others to obtain knowledge and experience to help achieve performance goals.
Ability to travel to multiple venues as required.

Skills

Action Planning
Data Management
Effectively Presents Solutions
Knowledge Management
LMS, E-Learning and Computer-Based Training
Learning & Talent Development
Manages Resistance
Multimedia Education
Planning & Organizing
Policy & Procedures
Presentation Skills
Systems and Tools
Training Program Design
Verbal Communication

About Us
About the Choctaw Nation
The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.
Benefits

Free gym membership
Free access to employee health clinic
Free lunch for casino & resort associates
Earned wages access once per week for hourly Associates
Pet insurance
Paid vacation / sick time
Medical / Dental / Vision
401(K) with company match
College tuition reimbursement
Short-term disability, long-term disability, and family leave
Employee assistance program
Employee prescription program
CNO Paid Life Insurance
Teladoc
On Site Dental Clinics (Jet Dental)
On Site Mammogram Services
Free diabetes and hypertension monitoring benefit (Livongo)
Accolade- Concierge Benefits Program
Wellness Program that equals savings on health insurance cost (Virgin Pulse)
Maternity Care Program
(Benefits provided by the Choctaw Nation are based on employment classification)

CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions:

Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS
Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category.
Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates.

#LI-onsite

Job Info

Job Identification
22494
Job Category
Human Resources
Posting Date
12/16/2025, 06:19 AM
Apply Before
01/16/2026, 02:00 PM
Degree Level
Bachelor's Degree
Job Schedule
Full time
Locations
1802 Chukka Hina, Durant, OK, 74701, US
On-site/Remote
On-Site

Original Job Description

Senior Commerce Training Manager

Durant, OK, United States

Be the First to Apply

Lead, coach, and develop a team of training professionals to deliver effective training programs aligned with brand standards, industry regulations, and company goals.
Design, deploy, and evaluate training programs for all gaming operations, including onboarding, train-the-trainer programs, and ongoing associate development.
Visit assigned departments to validate training systems, processes and operational standards.
Collaborate and work with executives, operational leaders, and functional management teams to assess ongoing and future training & development as well as effectiveness of established programs.
Manage and oversee training programs and processes for new hires, existing associates, and new openings.
Track and report on training effectiveness using KPIs such as associate performance, engagement, and operational compliance metrics.
Manage training budgets, resources, and tools, including LMS platforms, e-learning programs, and multimedia training materials.
Partner with cross-functional teams to integrate training initiatives with broader organizational goals, process improvements, and leadership development programs.
Mentor and develop future training leaders within the organization.
Perform other duties as assigned.

Minimum:

Bachelor’s Degree or four (4) years of directly related experience.
Strong computer skills Microsoft Office (Word, Excel, and Outlook) and Windows XP, including computer-based cash handling experience.
Proficiency with e-learning techniques
Highly organized, detail-oriented, and ability to adapt quickly to changing priorities.
Ability to work independently and cooperatively in a team environment.
Strong communication (verbal and written), organizational, interpersonal, and managerial skills.
Solid time management skills, computer competence, and the ability to use multi-media effectively.
Three plus (3+) years’ experience of planning and managing resources to achieve organizational objectives.
Six plus (6+) years’ comprehensive job-related experience in guiding and training others to obtain knowledge and experience to help achieve performance goals.
Ability to travel to multiple venues as required.

Skills

Action Planning
Data Management
Effectively Presents Solutions
Knowledge Management
LMS, E-Learning and Computer-Based Training
Learning & Talent Development
Manages Resistance
Multimedia Education
Planning & Organizing
Policy & Procedures
Presentation Skills
Systems and Tools
Training Program Design
Verbal Communication

Free gym membership
Free access to employee health clinic
Free lunch for casino & resort associates
Earned wages access once per week for hourly Associates
Pet insurance
Paid vacation / sick time
Medical / Dental / Vision
401(K) with company match
College tuition reimbursement
Short-term disability, long-term disability, and family leave
Employee assistance program
Employee prescription program
CNO Paid Life Insurance
Teladoc
On Site Dental Clinics (Jet Dental)
On Site Mammogram Services
Free diabetes and hypertension monitoring benefit (Livongo)
Accolade- Concierge Benefits Program
Wellness Program that equals savings on health insurance cost (Virgin Pulse)
Maternity Care Program
(Benefits provided by the Choctaw Nation are based on employment classification)

CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions:

Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS
Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category.
Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates.

#LI-onsite

Job Info

Job Identification
22494
Job Category
Human Resources
Posting Date
12/16/2025, 06:19 AM
Apply Before
01/16/2026, 02:00 PM
Degree Level
Bachelor's Degree
Job Schedule
Full time
Locations
1802 Chukka Hina, Durant, OK, 74701, US
On-site/Remote
On-Site

Let me find your next job.

Thanks - you're signed up.

Senior Commerce Training Manager

Edtech.com's Summary

Senior Commerce Training Manager Full Description

Senior Commerce Training Manager

Professional Development Trainer

Success Lead

Talent & Organizational Development Consultant for DTT

Sales Training Specialist I

Innovation Training Specialist