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Cleveland State University
Senior Director, Student Life
CRM
Edtech.com's Summary
Cleveland State University is hiring a Senior Director, Student Life. The director provides strategic leadership for programs that build student engagement and well-being, directs campus events, and manages and trains student organizations. Working with staff across the division, the role also assesses and teaches the Fostering Success Coaching Model in partnership with students and oversees the department's ERP system and budget, including student stipend accounting.
Highlights
- Lead programs and activities that build student engagement and well-being on campus.
- Direct campus events and oversee student organization training and support.
- Assess and teach the Fostering Success Coaching Model in partnership with students.
- Manage the division's Enterprise Resource Planning (ERP) system and budget.
- Oversee accounting for student stipends where applicable.
- Foster a positive campus environment by collaborating across student affairs staff.
- Bachelor's degree and 5+ years of progressively responsible experience in student development or retention.
- At least 3 years of supervisory experience required.
Senior Director, Student Life Full Description
Cleveland State University
Engaged Learning
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Senior Director, Student Life
Posting Details
Posting Details
Business Title | Senior Director, Student Life
Posting Category | Administrative and Professional
Salary Grade | 10
Salary Plan | Professional Non Bargaining
Hiring Range /Pay Rate |
Department | Student Life
Department Description |
Position Location |
FTE | 1.0
Job Summary | Provides strategic leadership for programs and activities that activate and enhance student engagement and well-being on campus. Directs events, manages, trains, and supports student organizations, and collaborates with staff to foster a positive campus environment. Responsible for the management of all student organizations’ engagement, the Enterprise Resource Planning (ERP) system, budgetary functions, and accounting for student stipends, where appropriate. Performs other related duties as assigned.
Minimum Qualifications | Bachelor’s degree, preferably in student affairs, higher education, counseling, educational leadership, or related field. Five (5) years of progressively responsible professional experience in student development or retention, with at least three (3) years of supervisory experience.
Preferred Qualifications | Master’s degree, preferably in student affairs, higher education, counseling, educational leadership, or related field Experience in higher education student affairs.
Knowledge, Skills, and Abilities (KSAs) | Knowledge of administrative, supervisory, and budget management. Knowledge of applicable regulatory and compliance areas. Crisis management skills. Strong written and oral communication skills and ability to relate to people from all backgrounds and at all levels of an organization. A team player who operates with transparency and fosters trust and collaboration within the organization. Skilled in project management, problem-solving, analysis, follow-through, influence, and persuasion. Ability to assess, prioritize, and teach the Fostering Success Coaching Model in partnership with students. Strong organizational and excellent interpersonal skills and have a “Student Focus” attitude and delivery and leadership skills, using a team-based approach. Ability to make effective presentations, have strong public speaking skills, develop and drive change, and effectively communicate change. A genuine interest in empowering students and the ability to connect with students. Excellent interpersonal skills, including the proven ability to establish rapport and credibility with a wide range of constituencies. Ability to examine and re-engineer operations, formulating policy and implementing new successful business strategies. Proficient in student organization CRM, Workday, Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint.
Requisition Number | PT0703936S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting |
Special Instructions to Applicants |
Applicant Instructions | Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.
Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week | 40
Work Schedule | Typically, Monday – Friday, 8:00 AM – 5:00 PM
Advertising Copy |
Full Time/Part Time | Full Time
Posted Date | 09/01/2026
Close Date/Application Deadline |
Open Until Filled | Yes
Review Begins | 09/09/2026
Tentative Start Date |
Posting Category | Administrative and Professional
Salary Grade | 10
Salary Plan | Professional Non Bargaining
Hiring Range /Pay Rate |
Department | Student Life
Department Description |
Position Location |
FTE | 1.0
Job Summary | Provides strategic leadership for programs and activities that activate and enhance student engagement and well-being on campus. Directs events, manages, trains, and supports student organizations, and collaborates with staff to foster a positive campus environment. Responsible for the management of all student organizations’ engagement, the Enterprise Resource Planning (ERP) system, budgetary functions, and accounting for student stipends, where appropriate. Performs other related duties as assigned.
Minimum Qualifications | Bachelor’s degree, preferably in student affairs, higher education, counseling, educational leadership, or related field. Five (5) years of progressively responsible professional experience in student development or retention, with at least three (3) years of supervisory experience.
Preferred Qualifications | Master’s degree, preferably in student affairs, higher education, counseling, educational leadership, or related field Experience in higher education student affairs.
Knowledge, Skills, and Abilities (KSAs) | Knowledge of administrative, supervisory, and budget management. Knowledge of applicable regulatory and compliance areas. Crisis management skills. Strong written and oral communication skills and ability to relate to people from all backgrounds and at all levels of an organization. A team player who operates with transparency and fosters trust and collaboration within the organization. Skilled in project management, problem-solving, analysis, follow-through, influence, and persuasion. Ability to assess, prioritize, and teach the Fostering Success Coaching Model in partnership with students. Strong organizational and excellent interpersonal skills and have a “Student Focus” attitude and delivery and leadership skills, using a team-based approach. Ability to make effective presentations, have strong public speaking skills, develop and drive change, and effectively communicate change. A genuine interest in empowering students and the ability to connect with students. Excellent interpersonal skills, including the proven ability to establish rapport and credibility with a wide range of constituencies. Ability to examine and re-engineer operations, formulating policy and implementing new successful business strategies. Proficient in student organization CRM, Workday, Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint.
Requisition Number | PT0703936S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting |
Special Instructions to Applicants |
Applicant Instructions | Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.
Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week | 40
Work Schedule | Typically, Monday – Friday, 8:00 AM – 5:00 PM
Advertising Copy |
Full Time/Part Time | Full Time
Posted Date | 09/01/2026
Close Date/Application Deadline |
Open Until Filled | Yes
Review Begins | 09/09/2026
Tentative Start Date |
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- CSU Website
- Other
- If you selected 'Public Job Posting" or "Other" please provide source.
(Open Ended Question) - * Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation.
- Yes
- No
- * Are you able to perform the essential functions of this position with or without reasonable accommodation?
- Yes
- No
- * Do you have a bachelor’s degree, preferably in student affairs, higher education, counseling, educational leadership, or related field?
- Yes
- No
- * Do you have five (5) years of progressively responsible professional experience in student development or retention, with at least three (3) years of supervisory experience?
- Yes
- No
Application Documents
Required Documents
- Resume
Optional Documents
- Cover Letter/Letter of Application
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