If you're passionate about building a better future for individuals, communities, and our country—and you're committed to working hard to play your part in building that future—consider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Grade: Technical 407Pay Range: $105,600.00 - $158,400.00
Job Description
Primary Responsibilities
- Plays a key role in configuring, enhancing, and supporting various Workday modules including HCM, Advanced Compensation, Recruiting, Talent/Performance, Benefits, and HCM Integrations.
- Manages and administers Workday security groups, foundational tables, and Workday inbound and outbound HCM integrations.
- Partners and consults closely with leaders, business, and support teams to understand system end-user needs and provide recommendations to keep Workday business processes simple and efficient. Communicates system related enhancements, releases, and upgrades.
- Leads continuous improvement projects, such as improving Workday processes, workflows, integrations, and data integrity.
- Ensures accuracy and integrity of organizational data within the HCM.
- Manages Workday releases and updates, which includes researching functionality, conducting testing, and communicating options for changes or enhancements, as applicable.
- Provides end-user troubleshooting, issue remediation, technology request assistance, and escalation management, using ticketing or tracking systems. Monitors recurring issues, system, data, or process gaps and proactively identifies potential sources of increased efficiency and enhancements.
- Broadens internal knowledge of Workday through job aids and other training materials.
- Regularly supports People & Talent initiatives and projects by researching technology solutions and executing deliverables on time.
- Works closely with other team members to brainstorm, strategize, and complete ad hoc requests creatively, effectively, and efficiently.
- Serves as subject matter expert, mentors team members, and assists with training new team members.
- Performs other job-related duties as assigned.
This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or without notice.
Qualifications
Knowledge, Skills, and Abilities
- Knowledge of HR systems maintenance and support, including the execution of system changes (updates, integrations, new configurations) and system testing.
- Practical knowledge of verifying data for import into systems or for use in reports, spreadsheets, graphs, and flow charts.
- Advanced knowledge of Microsoft Office products, especially Excel.
- Detail-oriented thinker, exhibiting strong analytical and creative problem-solving skills.
- Ability to be a team player that contributes valuable ideas and feedback and can be counted on to meet commitments.
- Ability to work cross-functionally within People & Talent, as well as effectively interact with other departments.
- Effective listening, written, and verbal communication skills.
- Ability to work effectively in the face of ambiguity, shifting priorities, and rapid change.
- Ability to work with sensitive employee data, maintaining confidentiality in all situations with a keen eye for detail, quality, and accuracy.
- Knowledge of general human resources practices, policies, and procedures.
Education
- Bachelor's degree in Human Resources, Computer Science, Information Systems, or related discipline
Experience
- 5 years of Human Resources, HRIS, or Data Analytics related experience, including project coordination/management experience.
- Experience with configuring and maintaining HRIS/HCM systems.
- Experience leading HRIS projects including implementations, integration builds, functionality enhancements, and process improvement initiatives.
Experience in lieu of education
Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager.
Preferred Qualifications
- Two or more years of Workday experience
- Workday Pro Certification (HCM, Studio, Integrations, Core Connectors, etc.)
- PHR or SHRM-CP Certification
Position & Application Details
Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.
How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.
Additional Information
Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive.
Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.