United Airlines
Senior Staff Representative - Instructional Design
ADDIE
Storyline
Edtech.com's Summary
United Airlines is hiring a Senior Staff Representative - Instructional Design. This role involves designing and developing learning interventions, including instructor-led and eLearning courses, while managing training resources to effectively train frontline leaders. The position applies instructional design methodologies to create leadership development programs aligned with organizational goals.
Highlights
- Design and develop instructional guides, leadership development programs, eLearning modules, and blended learning experiences.
- Manage Learning Management System administration, including session management, enrollment, and assessment.
- Apply ADDIE instructional design framework to build scalable, high-impact curricula.
- Provide subject matter expert support and technical assistance for training content and implementation.
- Perform assessment and evaluation through survey creation and participant feedback.
- Collaborate with cross-functional teams including subject matter experts, facilitators, and business stakeholders.
- Proficiency required in Microsoft Office, Articulate 360 (Rise and Storyline), and Photoshop.
- Minimum 2 years of learning design or development experience; up to 25% domestic travel.
- Base salary range of $81,795 to $106,602 with eligibility for bonuses and long-term incentives.
- Benefits include medical, dental, vision, life insurance, paid time off, 401(k), and flight privileges.
Senior Staff Representative - Instructional Design Full Description
Senior Staff Representative - Instructional Design (Hybrid)
Location
Chicago, Illinois, United States
Category
Corporate
Job IdWHQ00026278
Human Resources and Labor Relations
Job TypeFull-Time
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.
Come join us to create what’s next. Let’s define tomorrow, together.
Description
Minimum qualifications:
Come join us to create what’s next. Let’s define tomorrow, together.
Description
Minimum qualifications:
- 2+ years of learning design and/or learning development experience
- Up to 25% domestic travel as needed
- Demonstrated experience managing multiple projects with competing priorities and deadlines
- Proficiency in creating learning experiences across multiple delivery modalities including e-learning, instructor-led training, and blended learning approaches
- Proven ability to align learning and development initiatives with organizational objectives and business outcomes
- Demonstrated experience in developing leadership curriculum and designing experiential learning activities
- Strong collaboration skills with experience working across cross-functional teams including subject matter experts, facilitators, technology partners, and business stakeholders
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.)
- Proficiency in Articulate 360 (Rise and Storyline)
- Proficiency in Photoshop
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is a crucial function of the position
Qualifications
About the job:
The Senior Staff Representative - Instructional Design position is responsible for designing and developing learning interventions, including instructor-led and eLearning courses using Instructional Systems Design (ISD) Methodology. Manages the design of training resources needed to effectively train frontline leaders of the organization.
Core accountabilities / key responsibilities:
- Updates instructional guides and reference materials. Propose improvements to curriculum content and delivery, communication, and documentation processes.
- Subject matter expert support for training content design and project implementation
- Perform Learning Management System administration, including session management, audience visibility, participant enrollment, and assessments
- Provides technical and procedural support for training subjects and issues
- Apply learning principles and instructional design frameworks (such as ADDIE to create scalable, high-impact curricula that drive behavior change, accelerate leadership pipeline growth, and align with organizational sterategy.
- Supports assessment and evaluation steps of the ADDIE (Analyze, Design, Develop, Implement, and Evaluate) process through survey creation and administration.
- Ensure compliance with training requirements
- Provides written summaries of training classes, including notes on individual student performance
- Drafts communications plans and programs for key initiatives
- Design and develop leadership development programs, including instructor-led training, eLearning modules and blended learning experiences that build core leadership competencies across all levels of the organization
The base pay range for this role is $81,795.00 to $106,602.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com
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