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edtech.com
MathWorks logo

MathWorks

Senior User Experience (UX) Researcher - MATLAB Desktop

🇺🇸 Remote - Natick, MA

🕑 Full-Time

💰 TBD

💻 Research

🗓️ August 28th, 2025

Miro Python

Edtech.com's Summary

MathWorks is hiring a Senior User Experience (UX) Researcher for MATLAB Desktop. The role involves collaborating with cross-functional teams to conduct user research, identify user pains, and guide product strategy using a user-centered design approach. The researcher will employ various qualitative and quantitative methods to validate and improve user experiences throughout the product development cycle.

Highlights
  • Collaborate with cross-functional teams to enhance MathWorks products and applications' user experience.
  • Use user-centered design to research, design, and validate solutions for complex problems.
  • Conduct user interviews, surveys, usability testing, card sorting, and analyze workflows to guide strategy.
  • Advocate for technical users and interpret user feedback to inform design decisions.
  • Contribute to requirements gathering and design documentation.
  • Use research and collaboration tools such as UserZoom, OptimalWorkshop, and Miro.
  • Apply a variety of qualitative and quantitative research methods.
  • Possess a bachelor's degree with 6 years of experience, or advanced degrees with less experience.
  • Preferred STEM degree background in fields like Data Modeling, Statistics, Cognitive Sciences, Psychology, or Human-Computer Interaction.
  • Knowledge of MATLAB or programming languages such as Python, C++, R, or JavaScript is a plus.

Senior User Experience (UX) Researcher - MATLAB Desktop Full Description

Senior User Experience (UX) Researcher - MATLAB Desktop


Job Summary
Would you like to join a User Experience team that is constantly solving new and exciting design problems for MATLAB?  Join our cross-functional team and steer projects through the full process, from understanding our users and their needs, to testing concepts and prototypes, through launch and monitoring solutions in the market. 

We're dedicated to crafting clear and effective user experiences for technical software products that improve the world. You may be right for this role if you are: 
  • Energized by talking to customers and love tackling exciting problems 
  • Passionate about the user experience and want to join a dynamic UX team that is constantly solving new and exciting problems 
  • Interested in being a core member of the development team that builds products that make the world a better place 
  • Interested in improving programming workflows for scientists and engineers 

Our user experience team has over 100 passionate user experience professionals with experience in user research, usability testing and design. As strategic business partners, we work closely with our product teams and contribute throughout the product development life cycle to develop new products, features, and enhance legacy products.   

Responsibilities
As a Senior UX Researcher, you will collaborate with members of a cross-functional development team to improve the user experience for MathWorks products and applications. You will follow a user-centered design approach and work collaboratively to research, design, and validate innovative solutions to complex problems. 
  • Identify which user research methods to use to answer questions about users and design directions based on projects' needs, goals and constraints 
  • Conduct user research, identify user pains, and study user workflows to impact strategy and product direction 
  • Act as an advocate for our technical users 
  • Execute a variety of qualitative and quantitative research methods such as, but not limited to, user interviews, surveys, usability testing, and card sorting 
  • Help the teams interpret and understand user feedback and provide recommendations for design considerations based on that feedback 
  • Contribute to requirements and collaborate on design documents 

Minimum Qualifications
  • A bachelor's degree and 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or a PhD degree, or equivalent experience) is required.

Additional Qualifications
  • STEM Degree (e.g., Data Modeling, Statistics, Cognitive Sciences, Psychology, Human Computer Interaction, or other relevant degree)  
  • Experience with relevant research and collaboration tools (e.g., UserZoom, OptimalWorkshop, Miro) 
  • Experience with a variety of quantitative and qualitative research methodologies 
  • Knowledge of MATLAB or other programming languages (Python, C++, R, or JS) is a plus 

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