University of Rhode Island
Specialist I, Office of Strategic Initiatives
🇺🇸 Kingston, RI
🕑 Full-Time
💰 $58K - $62K
💻 Customer Support
🗓️ October 14th, 2025
Edtech.com's Summary
- Support instructors and facilitators related to OSI academic and workforce programs.
- Assist students with enrollment processes for OSI academic programs including dual and concurrent enrollment.
- Ensure OSI classes are correctly listed in e-Campus and onboard new students.
- Respond to student and external inquiries, supporting exceptional customer service.
- Collaborate with program directors to grow and enhance OSI programs and assist in marketing efforts.
- Coordinate with high school administrators and stakeholders for dual and concurrent enrollment initiatives.
- Administer surveys, provide administrative support for programs, and coordinate event planning.
- Assist with enrollment tracking, website development, LinkedIn content curation, and grant writing efforts.
- Required qualifications include a bachelor's degree in business, marketing, public relations, communication, or related field, two years of customer service experience, program development and event planning skills, and proficiency in software such as word processing, database management, and spreadsheets.
- Anticipated hiring salary range is $58,000 - $62,000, with the position being full-time, calendar year, limited, and grant funded.
Similar Jobs
Support Escalations Associate (Contract)
Outschool
🇺🇸 Remote - US
Records & Enrollment Services Specialist
Virginia Tech
🇺🇸 Blacksburg, VA
Customer Consultant
TCI
🇺🇸 Remote - US
Customer Support Associate
Cengage Group
🇺🇸 Hybrid - KY
Customer Care Specialist, Back Up Care
Bright Horizons
🇺🇸 Remote - US
