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Missouri State University

Specialized Technology Support Administrator – Community and Global Partnerships

🇺🇸 Springfield, MO

🕑 Full-Time

💰 $54K - $62K

💻 Administrator

🗓️ June 23rd, 2025

LMS

Edtech.com's Summary

Missouri State University is hiring a Specialized Technology Support Administrator for the Division of Community and Global Partnerships. The role involves coordinating end user support services, managing media services and inventory, overseeing the IT student workforce, and providing technical support and troubleshooting for specialized equipment and technology used in the division's research administration, economic development, and international programs.

Highlights
  • Coordinate and administer broad end user support services within the Division of Community and Global Partnerships.
  • Oversee media services, inventory, and manage the information technology student workforce.
  • Provide instructional and desktop support for faculty, staff, students, clients, and external partners.
  • Install, maintain, troubleshoot, and support specialized equipment and client services.
  • Require a bachelor's degree or equivalent experience; minimum three years of IT support experience.
  • Must have working knowledge of LMS, distance learning, video streaming, and division-specific technologies.
  • Strong troubleshooting skills across hardware, software, and operating systems including Microsoft Office suite are essential.
  • Experience with computer security, cybersecurity best practices, system utilities, diagnostics, ticketing systems, server administration, and cloud systems required.
  • Functional knowledge of classroom technologies such as A/V components, cameras, audio equipment, and web-conferencing technologies is necessary.
  • Annual salary range is $54,262 to $62,000; position requires valid driver’s license and occasional travel.