Missouri State University logo

Missouri State University

Specialized Technology Support Administrator – Community and Global Partnerships

🇺🇸 Springfield, MO

🕑 Full-Time

💰 $56K - $62K

💻 Administrator

🗓️ July 4th, 2025

LMS

Edtech.com's Summary

Missouri State University is hiring a Specialized Technology Support Administrator – Community and Global Partnerships. This role manages end user support services, media services, inventory, and the information technology student workforce. The administrator provides instructional and desktop support, and installs, maintains, troubleshoots, and supports specialized equipment and technology packages for the division's research, economic development, and international programs units.

Highlights
  • Coordinate and manage broad end user support services and media services for the Division of Community and Global Partnerships.
  • Oversee inventory and manage the information technology student workforce.
  • Provide instructional and desktop support to faculty, staff, students, clients, and external partners.
  • Install, maintain, troubleshoot, and support specialized equipment and all technology devices for research administration, economic development, and international programs.
  • Requires working knowledge or ability to quickly learn support for specialized equipment, LMS, distance learning, video streaming, and division-specific technologies.
  • Must have knowledge of computer security procedures, cybersecurity best practices, hardware/software configuration, cloud systems, and networking technologies.
  • Strong troubleshooting, communication, leadership, supervision, and customer service skills are essential.
  • Bachelor’s degree required; equivalent education and experience considered.
  • Minimum three years of IT support experience in a cross-functional, team environment; higher education experience preferred.
  • Salary range $55,890 to $62,000 annually; valid driver’s license and ability to travel between locations required.