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Missouri State University

Specialized Technology Support Administrator – Community and Global Partnerships

🇺🇸 Springfield, MO

🕑 Full-Time

💰 $54K - $62K

💻 Information Technology

🗓️ June 25th, 2025

LMS

Edtech.com's Summary

Missouri State University is hiring a Specialized Technology Support Administrator for the Community and Global Partnerships Office. The role involves coordinating end user support services, managing media services and inventory, and overseeing the IT student workforce. The Administrator will provide instructional and desktop support, install, maintain, and troubleshoot specialized equipment and technology to ensure operational functionality for the division’s research administration, economic development, and international programs.

Highlights
  • Manage broad end user support services and IT student workforce within Community and Global Partnerships.
  • Oversee media services and inventory management.
  • Provide instructional and desktop support for faculty, staff, students, clients, and external partners.
  • Install, maintain, troubleshoot, and support specialized equipment, client services, and all technology devices and packages.
  • Required skills include support for LMS, distance learning, video streaming, and classroom technology such as A/V components and web-conferencing tools.
  • Must have knowledge of computer security procedures, cybersecurity best practices, ticketing systems, server administration, and cloud systems.
  • Requires bachelor’s degree or equivalent combination of education and experience plus at least three years of related IT experience; higher education experience preferred.
  • Strong leadership, supervisory, communication, and organizational skills are needed.
  • Valid driver’s license and ability to travel between campus locations during business hours required; availability to work evenings, nights, and weekends as needed.
  • Annual salary range is $54,262 to $62,000; this is a full-time exempt position.