Specialized Technology Support Administrator – Community and Global Partnerships

🇺🇸 Springfield, MO

🕑 Full-Time

💰 $56K - $62K

💻 Information Technology

🗓️ September 15th, 2025

LMS

Edtech.com's Summary

Missouri State University is hiring a Specialized Technology Support Administrator for the Community and Global Partnerships division. The role involves managing end user support services, overseeing media services and inventory, and supporting specialized equipment and technologies for faculty, staff, students, and external partners to ensure smooth operation across research administration, economic development, and international programs.

Highlights

Coordinate and manage broad end user support services and information technology student workforce.
Provide instructional and desktop support for faculty, staff, students, clients, and external partners.
Install, maintain, troubleshoot, and support specialized equipment and client services.
Require working knowledge of LMS, distance learning, video streaming, and Division-specific technologies.
Strong knowledge of computer security, cybersecurity best practices, and system troubleshooting is necessary.
Proficiency with Microsoft Office suite, hardware/software configuration, ticketing systems, and network technologies.
Bachelor's degree required; three years of IT support experience preferred, with higher education experience advantageous.
Valid driver’s license and ability to travel between locations during business hours required; some evening and weekend work expected.
Salary range: $55,890 to $62,000 annually.
Position supports university units including research administration, economic development, and international programs.