Edtech.com's Summary

Concorde Career Colleges, Inc. is hiring a SR Financial Aid Specialist Remote Advisor. The specialist supports campuses with staffing shortages by advising students remotely on financial aid processes, assisting with application completion, and ensuring compliance with regulations. The role requires managing financial aid packaging, conducting counseling, and maintaining high standards of customer service while working under the Corporate Financial Aid leadership.

Highlights

Provide remote financial aid advising and packaging for campuses with staffing gaps
Assist students in completing FAFSA, loan applications, and entrance/exit counseling
Ensure compliance with federal, state, and institutional financial aid regulations
Use NSLDS and CampusNexus systems effectively
Minimum five years of experience as a Financial Aid Advisor required
Proficient in Microsoft Excel and Word
High school diploma/GED required; associate degree preferred
Work independently in a fully remote capacity with strong organizational skills
Support internal stakeholders and adapt to varying campus programs and state rules
No travel required; adherence to confidentiality and data security essential

SR Financial Aid Specialist Remote Advisor Full Description

Overview:

The Sr. Financial Aid Specialist Remote Advisor plays a pivotal role in supporting campuses experiencing front-end staffing vacancies or operational challenges. Working in a fully remote capacity, this role advises and educates students on the financial aid process, ensuring timely and accurate completion of grant, loan, and scholarship applications. The specialist provides exceptional customer service and ensures compliance with federal, state, and institutional guidelines. This role requires adaptability to varying campus programs and state-specific regulations and reports to the Corporate Financial Aid leadership team. Responsibilities:

Conduct remote financial aid packaging appointments for assigned campuses
Provide new and prospective students with comprehensive financial aid advising during campus tours
Assist students in completing the FAFSA, Master Promissory Note, and applications for Federal Stafford, Unsubsidized, PLUS, SEOG, and Perkins loans
Utilize NSLDS to review prior loan statuses for new students
Conduct entrance and exit counseling per Title IV regulations
Accurately complete financial aid packaging for re-entry and continuing students
Manage exception reports for campuses lacking on-site staff support
Ensure compliance with Concorde policies and procedures as well as all applicable Federal financial aid regulations
Other duties as assigned

Qualifications:

HS Diploma/GED (required)
Associate degree in business or other related field (preferred)
Minimum of five (5) years of experience as a Financial Aid Advisor (required)
Must be a fast learner and adapt quickly to campus and state-specific regulatory differences
High attention to detail with strong comprehension of complex processes
Advanced knowledge of financial aid processes, regulations, and systems
Strong customer service and interpersonal communication skills
Excellent organizational and multitasking abilities
Critical thinking and problem-solving skills
Ability to work independently and remotely while meeting tight deadlines
Proficient in Microsoft Excel and Word
Familiarity with CampusNexus operating system
Able and willing to:
- Communicate, think, learn, and reason
- Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
- Safely ambulate and/or maneuver when on-site at Company locations
- Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
Ability to use good judgment, problem-solving and decision-making skills
Ability to maintain confidentiality and manage sensitive information with discretion
Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
Ability to gain, understand and apply information and data as it relates essential functions of the position
Ability to foster long-term relationships with stakeholders
Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.
This position is designated as Remote. Employees must meet minimum technical standards for eligibility and participation.
No travel required.

Original Job Description

Overview:

Conduct remote financial aid packaging appointments for assigned campuses
Provide new and prospective students with comprehensive financial aid advising during campus tours
Assist students in completing the FAFSA, Master Promissory Note, and applications for Federal Stafford, Unsubsidized, PLUS, SEOG, and Perkins loans
Utilize NSLDS to review prior loan statuses for new students
Conduct entrance and exit counseling per Title IV regulations
Accurately complete financial aid packaging for re-entry and continuing students
Manage exception reports for campuses lacking on-site staff support
Ensure compliance with Concorde policies and procedures as well as all applicable Federal financial aid regulations
Other duties as assigned

Qualifications:

HS Diploma/GED (required)
Associate degree in business or other related field (preferred)
Minimum of five (5) years of experience as a Financial Aid Advisor (required)
Must be a fast learner and adapt quickly to campus and state-specific regulatory differences
High attention to detail with strong comprehension of complex processes
Advanced knowledge of financial aid processes, regulations, and systems
Strong customer service and interpersonal communication skills
Excellent organizational and multitasking abilities
Critical thinking and problem-solving skills
Ability to work independently and remotely while meeting tight deadlines
Proficient in Microsoft Excel and Word
Familiarity with CampusNexus operating system
Able and willing to:
- Communicate, think, learn, and reason
- Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
- Safely ambulate and/or maneuver when on-site at Company locations
- Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
Ability to use good judgment, problem-solving and decision-making skills
Ability to maintain confidentiality and manage sensitive information with discretion
Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
Ability to gain, understand and apply information and data as it relates essential functions of the position
Ability to foster long-term relationships with stakeholders
Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.
This position is designated as Remote. Employees must meet minimum technical standards for eligibility and participation.
No travel required.

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