Sr. Program Coordinator

🇺🇸 Piscataway, NJ 🕑 Full-Time 💰 $68K - $101K 💻 Other 🗓️ March 3rd, 2026

Salesforce

Edtech.com's Summary

Rutgers University is hiring a Sr. Program Coordinator for the One Stop Student Services Center. The role involves directly assisting students, parents, and university departments in navigating enrollment pathways, addressing student services issues, and promoting a culture focused on student satisfaction, retention, and success through integrated support across financial aid, registrar, and student accounting offices.

Highlights

Assist students with class registration, grades, degrees, financial matters, and academic records.
Counsel, advise, investigate, and resolve questions and issues from students, parents, staff, and other parties.
Facilitate resolution of student services issues.
Provide expert knowledge of student functions across Financial Aid, Registrar, Student Accounting, Billing and Cashiering, and Undergraduate Admissions.
Identify and anticipate student enrollment issues and establish timely resolution plans with follow-up.
Develop specialized knowledge through experience and professional development.
Required skills include proficiency in Microsoft Office Suite, student information systems, and Salesforce.
Minimum qualifications: Bachelor's degree or equivalent combination of education and experience plus two years in a service-oriented environment working with students or customers.
Experience with Rutgers University or similar multi-campus higher education systems and exposure to one-stop service models is preferred.
Salary range: $68,279 to $100,509 annually; full-time position with a 37.5-hour workweek.