University of Kentucky
STEPS Unemployment Administrative Support
🇺🇸 Lexington, KY
🕑 Temporary
💰 $21 per Hour
💻 Administrator
🗓️ August 13th, 2025
Edtech.com's Summary
- Serve as primary contact for unemployment-related inquiries via phone and email.
- Draft professional communications to internal and external stakeholders.
- Enter and maintain data accurately in SAP and other systems.
- Research and support unemployment claims ensuring policy and legal compliance.
- Reconcile quarterly unemployment billing from Kentucky Department of Unemployment Insurance.
- Investigate discrepancies in unemployment accounts and implement corrective actions.
- Handle sensitive and confidential information with discretion and integrity.
- Strong written and verbal communication skills required.
- Familiarity with SAP or similar systems is a plus.
- Position offers $21.00/hour, full-time temporary status with Monday – Friday, 8 am – 5 pm shift.
STEPS Unemployment Administrative Support Full Description
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Requisition Number | TE09020
Department Name | 3J521:Employee Benefits
Work Location | Lexington, KY
Salary Range | $21.00/hour
Type of Position | Temporary
Position Time Status | Full-Time
Required Education |
Required Related Experience |
Required License/Registration/Certification |
Physical Requirements | Sitting for long periods of time
Shift | Days:
Monday – Friday
Hours:
8 am – 5 pm
Job Summary | Join Our Benefits Team as a STEPS Unemployment Administrative Support Specialist!
Our Benefits team is seeking a motivated individual to provide critical support to our Unemployment department. This position plays an essential role in delivering high-quality service to employees, managers, and external partners, while ensuring accuracy and confidentiality in all interactions.
What You’ll Do:
Serve as a primary point of contact for unemployment-related inquiries via phone and email. Draft clear and professional communications, including emails and letters, to provide guidance and information to both internal and external stakeholders. Enter and maintain data in SAP and other systems with a high degree of accuracy. Research and gather information to support unemployment claims, ensuring compliance with applicable policies, laws, and regulations. Reconcile quarterly unemployment billing from the Kentucky Department of Unemployment Insurance. Investigate and resolve discrepancies in unemployment accounts and take corrective actions as needed. Handle sensitive and confidential information with discretion and integrity.
This position offers an excellent opportunity to gain valuable experience at the University of Kentucky. It’s a great way to build competitive skills and get your foot in the door. Be sure to submit your application today!
Skills / Knowledge / Abilities | What We’re Looking For:
Strong written and verbal communication skills. Excellent attention to detail and analytical abilities. Ability to work independently while managing multiple tasks and priorities. Familiarity with SAP or similar systems is a plus. Knowledge of unemployment insurance processes or HR policies is helpful but not required.
Does this position have supervisory responsibilities? | No
Preferred Education/Experience |
Deadline to Apply | 08/26/2025
Our University Community | We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
- Describe your experience working with confidential information.
(Open Ended Question) - Describe a time when you had multiple time-sensitive projects and how you prioritized them.
(Open Ended Question) - Please choose the answer that best describes your years of paid, full-time employment experience with a primary responsibility providing guidance on Human Resources policies and procedures.
- None
- More than 0, up through 1 year
- More than 1 year, up through 3 years
- More than 3 years, up through 5 years
- More than 5 years, up through 7 years
- More than 7 years, up through 10 years
- More than 10 years
- Resume
- Cover Letter
- © University of Kentucky
- Lexington, Kentucky 40506
- An Equal Opportunity University
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