Elsevier
Strategic Deal Coordinator
CRM
SaaS
Salesforce
Edtech.com's Summary
Elsevier is hiring a Deal Coordinator. The role involves managing the full lifecycle of new business and renewal deals alongside a Regional Sales Director, ensuring smooth execution from Agreement to Closed-Won. The position requires overseeing deal pipelines, coordinating cross-functional teams, and using Salesforce to maintain accurate deal information and support sales forecasting.
Highlights
- Manage the pipeline of deals at the Agree stage, tracking status and resolving delays
- Update expected close dates and provide sales forecast reporting
- Lead pipeline review meetings involving sales, account support, legal, and operations
- Act as expert in order-to-cash process across various sales teams
- Handle deal-level escalations daily and document progress in Salesforce and Chatter
- Ensure accuracy and completeness of deal information; coordinate approvals
- Support AI-driven process improvements within the team
- Requires bachelor's degree in Business, Finance, Marketing, or related field, or equivalent experience
- 2-3+ years in sales operations, deal desk, sales support, or order management, preferably in B2B or SaaS
- Proficient with Salesforce or similar CRM and familiar with quote-to-cash/order-to-cash processes
- Salary range: $46,700 - $78,000 base; Total target cash: $71,900 - $120,000
Strategic Deal Coordinator Full Description
About our Team
You'll be at the forefront of transforming how science gets done, putting cutting-edge AI tools and world-class research databases into the hands of faculty, researchers, and university leaders who are driving the world's most important discoveries.
You'll be at the forefront of transforming how science gets done, putting cutting-edge AI tools and world-class research databases into the hands of faculty, researchers, and university leaders who are driving the world's most important discoveries.
About the role
Embedded with a Regional Sales Director, the Deal Coordinator owns the end-to-end execution of new business and renewal deals from Agree to Closed-Won, acting as a member of the sales team responsible for everything it takes to close a deal.
Embedded with a Regional Sales Director, the Deal Coordinator owns the end-to-end execution of new business and renewal deals from Agree to Closed-Won, acting as a member of the sales team responsible for everything it takes to close a deal.
Key responsibilities
- Own the pipeline of all deals at the Agree stage, maintaining up-to-date information on status and risks and resolving delays and blockers.
- Update expected close dates and provide reporting to inform the sales forecast.
- Lead pipeline review meetings with sales, account support, legal and operations colleagues.
- Serve as the expert on the holistic order-to-cash process across Field, Inside, High Touch and Low Touch teams.
- Pursue deal-level escalations daily and record every step in Salesforce and Chatter.
- Ensure all deal information is complete and accurate, responding promptly to Account Support, Operations and Legal.
- Obtain and document missing information and approvals throughout the process.
- Support the roll-out of AI-driven process improvements within the team.
Requirements
- Bachelor's degree in Business, Finance, Marketing or a related field, or equivalent practical experience.
- 2-3+ years in sales operations, deal desk, sales support, order management or a comparable coordination role, ideally B2B or SaaS.
- Experience with Salesforce (or comparable CRM) and knowledge of the quote-to-cash / order-to-cash process.
- Strong organizational and project-management skills with exceptional attention to detail.
About the Business
Elsevier is a global leader in information and analytics, helping researchers and healthcare professionals advance science and improve health outcomes for the benefit of society.
Elsevier is a global leader in information and analytics, helping researchers and healthcare professionals advance science and improve health outcomes for the benefit of society.
Primary Location Base Pay Range: Home based-Ohio $46,700 - $78,000. Total Target Cash Range: $71,900 - $120,000.
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