The University of Alabama is hiring a Student Account Services Analyst. This role involves administering, analyzing, and maintaining student financial accounts by applying policy knowledge and coordinating with campus and external partners to ensure accuracy, compliance, and effective resolution of account issues.
Highlights
Administers and maintains student financial accounts with accuracy and compliance.
Reviews account activity, resolves discrepancies, and ensures data integrity across multiple systems.
Collaborates with campus partners, state agencies, and external entities on account adjustments and compliance.
Serves as a customer service representative, addressing inquiries and escalating issues as needed.
Manages complex student financial programs, including last-dollar tuition payment and emergency loan requests.
Ensures compliance with federal Post-9/11 VA benefit regulations and administers institutional mortgage accounts.
Requires a bachelor's degree with two years of financial account analysis/management experience or a master's degree with some experience.
Strong financial analysis skills, independent judgment, and knowledge of federal, state, and institutional regulations necessary.
Preferred degree fields include accounting, finance, business administration, higher education administration, or public administration.
Salary range from $48,600 to $60,800 annually (Salaried E7).