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Arizona College of Nursing
Student Achievement Coach
Higher Ed
Nursing
Edtech.com's Summary
Arizona College of Nursing is hiring a Student Achievement Coach. The coach works with an assigned caseload of students in the college's Bachelor of Science in Nursing (BSN) program, reaching out proactively and connecting them with academic support and community resources. The aim is to improve academic achievement and retention in partnership with the college's student affairs department.
Highlights
- Contact students on an assigned caseload by text, phone, email, and in person, document every interaction, and direct them to the right college and community resources.
- Monitor students' progress through the program, including grades and attendance, and refer students who need academic services or accommodations to the Academic Support Coordinator.
- Support students facing academic challenges and stressful situations, including helping to de-escalate tense moments.
- Document students' reasons for withdrawing or missing excessive class time in line with regulatory requirements.
- Track outreach efforts and outcomes against communication benchmarks and evaluate trends in how effective the activities are.
- Partner with student affairs to coordinate campus compliance with Title IX, the federal law against sex discrimination in education, by recording and tracking all reports and investigations related to Title IX complaints.
- Plan and run campus activities that build community, and proctor student exams.
- Requires a bachelor's degree or equivalent experience in education and two or more years in a metric-driven role; two years in a registrar, career services, or student services department and experience planning mid- to large-scale events are preferred.
Student Achievement Coach Full Description
About Arizona College of Nursing
Arizona College of Nursing is a rapidly growing nursing school that transforms people's lives by preparing them for careers in nursing and improving communities through the care its graduates provide. As a leading nurse educator, Arizona College of Nursing offers students the opportunity to earn a bachelor's in nursing in 3 years or less with qualified transfer credits.
What You'll Do
The Student Achievement Coach is responsible for improving student outcomes through proactively contacting and providing academic support resources to a designated caseload of students. Their purpose is to positively impact academic achievement and retention goals for the BSN Program in alignment with College student affairs.
Essential responsibilities:
- Assist students, including those with academic challenges, to ensure coordinated access to academic support and community resources.
- Provide prompt and friendly service to students, arrive on time, and maintain consistent attendance.
- Regularly and proactively engage with students in assigned caseload through various communication methods (e.g., text, phone, email, face-to-face), ensuring documentation of all interactions.
- Actively listen to students and direct them to appropriate community and College resources.
- Assist in deescalating stressful situations for students.
- Impact student success, monitor students' progress through the program, including grades and attendance.
- Refer students to the Academic Support Coordinator for academic services and accommodations; collaborating with the Academic Support Coordinator to ensure students receive necessary support.
- Document students' reason for withdrawal from the program or excessive absences in compliance with regulatory requirements.
- Evaluate trends and effectiveness of activities.
- Track outreach efforts and outcomes; meet or exceed benchmarks for communication outreach.
- Partner with the College student affairs department to coordinate campus compliance with Title IX regulations, including accurately recording, and tracking all reports and investigations related to Title IX complaints.
- Plan, organize, and execute campus activities to develop campus community.
- Promote and celebrate activities in a variety of communication channels.
- Proctor student exams.
What We Need From You
Must have:
- Bachelor's degree, or equivalent experience in education.
- Two or more years' experience in a metric-driven role.
- Driven to engage students proactively.
- Ability to craft clear, effective, and professional communications.
Nice to have:
- Two or more years' experience in registrar, career services, student services, or related department from an educational institution.
- Experience planning and executing mid to large-scale events.
Location: Fort Worth, TX.
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