Virginia Peninsula Community College
Student Care and Conduct Coordinator
🇺🇸 Hampton, VA
🕑 Full-Time
💰 $50K - $60K
💻 Other
🗓️ October 20th, 2025
FERPA
Edtech.com's Summary
Virginia Peninsula Community College is hiring a Student Care and Conduct Coordinator. The role involves overseeing all aspects of the student care and conduct process, including investigating behavioral concerns, managing conduct cases, coordinating appeals, and co-leading the Care Team. The coordinator also leads campus-wide education and training related to community standards, advises students by referring them to appropriate resources, and develops college-wide policies in collaboration with college management.
Highlights
- Manage student conduct processes, including case investigation, grievance reporting, and appeal coordination.
- Serve as hearing officer and adjudicate student conduct cases while co-leading the Care Team.
- Lead campus-wide education, programming, and training on community standards and behavioral expectations.
- Use Maxient software for case management and daily workflow handling.
- Develop and implement policies and procedures related to student behavior and support.
- Respond to student well-being and behavioral concerns, referring students to services and resources.
- Designated roles include Responsible Employee (mandatory crime reporter), Deputy Title IX & Title VI Coordinator, Threat Assessment Team member, and Campus Security Authority.
- Requires multi years of experience in educational administration or related areas with staff management experience.
- Proficiency with Microsoft Office Suite, integrated software systems, and knowledge of FERPA, HIPAA, Title IX, and the Clery Act.
- Hiring range: $50,000-$60,000 annually; full-time position with occasional evening and weekend work.
Student Care and Conduct Coordinator Full Description
Student Care and Conduct Coordinator
Please see Special Instructions for more details.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Posting Details
Posting Summary
Working Title | Student Care and Conduct Coordinator
Role Title | Prog Admin Specialist I
Role Code | 19211-SW
FLSA | Nonexempt
Pay Band | 04
Position Number | 293R0171
Agency | Virginia Peninsula Community College
Division | Virginia Peninsula Community College (Div)
Work Location | Hampton - 650
Hiring Range | $50,000-$60,000
Emergency/Essential Personnel | No
EEO Category | B-Professional
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- | No
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | M-F; 8 am to 5 pm; Occasional nights and weekends
Sensitive Position | No
Job Description
Virginia Peninsula Community College is a two-year institution of higher education established as a part of a statewide system of community colleges. It primarily serves the residents of the cities of Hampton, Newport News, Poquoson, and Williamsburg, and the counties of James City and York.
The Student Care and Conduct Coordinator promotes student learning and supports the safety and well-being of the campus community. The Student Care and Conduct Coordinator oversees the overall operations of the student care and conduct process for the college, including investigating behavioral concerns, tracking student care and conduct reports, and coordinating the student conduct appeal process. This role serves as a hearing officer, adjudicates student conduct cases, and co-leads Care Team.
Key responsibilities include managing Maxient cases and daily workflow, triaging student care, and conducting reports on grievances, complaints, and concerns, as well as leading campus-wide education, programming, and training initiatives related to community standards and expectations. The coordinator plays a vital role in fostering a respectful and safe learning environment.
Under the direction of management, the Dean of Retention and Student Support, the Student Care and Conduct Coordinator responds to student well-being and behavioral concerns across the College and assists students by referring them to services and resources. Develops and implements college-wide policies, procedures, training, and education related to student behavior and student support issues. Partners closely with management and staff to determine an effective response that is consistent with applicable laws and College policies.
This position is designated as a
- Responsible Employee (mandatory crime reporter).
- Deputy Title IX & Coordinator – Title VI Coordinator
- Threat Assessment team member
- Campus Security Authority
The position may require an occasional alternate work schedule that may include evenings and weekends.
*This is a full-time restricted classified position. Continuation of employment is based on funding availability.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | · Multi years of experience in a testing center, educational administration, or related area.
· Experience managing staff and overseeing operations.
· Demonstrated understanding of and commitment to the community college mission and purpose; teaching and learning; high academic standards; and student success
· Knowledge and experience using integrated software systems and Microsoft applications
· Skilled in establishing and maintaining effective working relationships with students, faculty/staff, and the public
· Experience handling multiple cases at one time.
· Demonstrated experience with policy and compliance.
· Considerable relevant experience in any areas of student conduct process, administrative, civil rights, law investigations or related areas.
Knowledge
· Knowledge of student development theory.
· Knowledge of current case management trends and literature preferred
· Knowledge of higher education principles, practices and procedures and best practices in student affairs.
· Solid understanding of student conduct administration, crisis management and non-clinical case management
· FERPA, HIPAA, Title IX, Clery Act, and trends in legal liability
Skills
· Strong verbal and written communication skills to interact with students, faculty and staff.
· Strong leadership, interpersonal communication, and critical thinking skills
· Managing conflict, deescalating crisis
· Proficient with Microsoft Office Suite or similar software
· Attention to detail with a focus on thoroughness and quality.
Ability to:
· Establish, maintain, and foster positive and effective working relationships.
· Understand the scope of authority in making independent decisions.
· Review situations accurately and determine appropriate course of action using judgment according to established policies and procedures.
· Quickly synthesize information from a variety of sources to make informed recommendations, supporting the welfare of the students.
· Interpret, apply, and explain applicable College policies, rules, and regulations related to areas of responsibility.
· Provide analytical data and statistics for planning purposes and submit planning suggestions as appropriate and/or required.
· Manage multiple tasks and prioritize effectively.
· Work independently or in a team environment.
· Participate in the development of goals, objectives, policies, procedures, and work standards for assigned programs.
· Adapt to changing higher education environments and requirements.
· Maintain confidentiality of records and information · Ability to work and travel to all campus locations.
Additional Considerations
· Experience working in an office setting.
· Experience complying with the Clery Act, Title IX, Threat Assessment, and Clery is highly preferred. Prior experience serving on a behavior intervention team is preferred.
· Familiarity with the Maxient, Advocate, or student conduct platform.
Operation of a State Vehicle | Yes
Supervises Employees | No
Required Travel | Minimal
Role Title | Prog Admin Specialist I
Role Code | 19211-SW
FLSA | Nonexempt
Pay Band | 04
Position Number | 293R0171
Agency | Virginia Peninsula Community College
Division | Virginia Peninsula Community College (Div)
Work Location | Hampton - 650
Hiring Range | $50,000-$60,000
Emergency/Essential Personnel | No
EEO Category | B-Professional
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- | No
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | M-F; 8 am to 5 pm; Occasional nights and weekends
Sensitive Position | No
Job Description
Virginia Peninsula Community College is a two-year institution of higher education established as a part of a statewide system of community colleges. It primarily serves the residents of the cities of Hampton, Newport News, Poquoson, and Williamsburg, and the counties of James City and York.
The Student Care and Conduct Coordinator promotes student learning and supports the safety and well-being of the campus community. The Student Care and Conduct Coordinator oversees the overall operations of the student care and conduct process for the college, including investigating behavioral concerns, tracking student care and conduct reports, and coordinating the student conduct appeal process. This role serves as a hearing officer, adjudicates student conduct cases, and co-leads Care Team.
Key responsibilities include managing Maxient cases and daily workflow, triaging student care, and conducting reports on grievances, complaints, and concerns, as well as leading campus-wide education, programming, and training initiatives related to community standards and expectations. The coordinator plays a vital role in fostering a respectful and safe learning environment.
Under the direction of management, the Dean of Retention and Student Support, the Student Care and Conduct Coordinator responds to student well-being and behavioral concerns across the College and assists students by referring them to services and resources. Develops and implements college-wide policies, procedures, training, and education related to student behavior and student support issues. Partners closely with management and staff to determine an effective response that is consistent with applicable laws and College policies.
This position is designated as a
- Responsible Employee (mandatory crime reporter).
- Deputy Title IX & Coordinator – Title VI Coordinator
- Threat Assessment team member
- Campus Security Authority
The position may require an occasional alternate work schedule that may include evenings and weekends.
*This is a full-time restricted classified position. Continuation of employment is based on funding availability.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | · Multi years of experience in a testing center, educational administration, or related area.
· Experience managing staff and overseeing operations.
· Demonstrated understanding of and commitment to the community college mission and purpose; teaching and learning; high academic standards; and student success
· Knowledge and experience using integrated software systems and Microsoft applications
· Skilled in establishing and maintaining effective working relationships with students, faculty/staff, and the public
· Experience handling multiple cases at one time.
· Demonstrated experience with policy and compliance.
· Considerable relevant experience in any areas of student conduct process, administrative, civil rights, law investigations or related areas.
Knowledge
· Knowledge of student development theory.
· Knowledge of current case management trends and literature preferred
· Knowledge of higher education principles, practices and procedures and best practices in student affairs.
· Solid understanding of student conduct administration, crisis management and non-clinical case management
· FERPA, HIPAA, Title IX, Clery Act, and trends in legal liability
Skills
· Strong verbal and written communication skills to interact with students, faculty and staff.
· Strong leadership, interpersonal communication, and critical thinking skills
· Managing conflict, deescalating crisis
· Proficient with Microsoft Office Suite or similar software
· Attention to detail with a focus on thoroughness and quality.
Ability to:
· Establish, maintain, and foster positive and effective working relationships.
· Understand the scope of authority in making independent decisions.
· Review situations accurately and determine appropriate course of action using judgment according to established policies and procedures.
· Quickly synthesize information from a variety of sources to make informed recommendations, supporting the welfare of the students.
· Interpret, apply, and explain applicable College policies, rules, and regulations related to areas of responsibility.
· Provide analytical data and statistics for planning purposes and submit planning suggestions as appropriate and/or required.
· Manage multiple tasks and prioritize effectively.
· Work independently or in a team environment.
· Participate in the development of goals, objectives, policies, procedures, and work standards for assigned programs.
· Adapt to changing higher education environments and requirements.
· Maintain confidentiality of records and information · Ability to work and travel to all campus locations.
Additional Considerations
· Experience working in an office setting.
· Experience complying with the Clery Act, Title IX, Threat Assessment, and Clery is highly preferred. Prior experience serving on a behavior intervention team is preferred.
· Familiarity with the Maxient, Advocate, or student conduct platform.
Operation of a State Vehicle | Yes
Supervises Employees | No
Required Travel | Minimal
Posting Detail Information
Posting Number | CLS_4106P
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 10/17/2025
Job Close Date | 10/31/2025
Open Until Filled |
Agency Website | vpcc.edu
Contact Name |
Email | talentacquisition@vpcc.edu
Phone Number |
Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information |
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/89880
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 10/17/2025
Job Close Date | 10/31/2025
Open Until Filled |
Agency Website | vpcc.edu
Contact Name |
Email | talentacquisition@vpcc.edu
Phone Number |
Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information |
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/89880
Supplemental Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
- Resume
- Cover Letter/Letter of Application
Optional Documents
- Alternative Hiring Process Letter
- (877) 340-5577
- ats@ssc.vccs.edu
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