Edtech.com's Summary

WGU is hiring a Student Disability Services Advisor. The role involves providing services and support to students with disabilities, determining eligibility for accommodations under the ADA, and consulting with university staff and external agencies to ensure accessibility and compliance.

Highlights

Provide assistance and accommodations to students with disabilities under ADA guidelines.
Consult with WGU personnel, external agencies, and prospective students about disability services.
Review and verify disability documentation, determine reasonable accommodations, and generate accommodation letters.
Maintain confidential ADA files including medical documentation and correspondence.
Offer counsel to students to promote independence and self-advocacy.
Research assistive technologies and resolve accessibility barriers in collaboration with university departments.
Require moderate to expert proficiency in Microsoft Office Suite.
Bachelor's degree in student affairs or disability services and minimum two years of relevant experience in higher education or vocational rehabilitation.
Preferred qualifications include a Master’s degree and experience with online or competency-based learners.
Salary range between $45,300 and $67,900 with benefits including health coverage, retirement plans, paid leave, and tuition discounts.

Student Disability Services Advisor Full Description

Student Disability Services Advisor

Home Office

Full time

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Grade: Professional 303Pay Range: $45,300.00 - $67,900.00

Job Description

This position provides services and assistance to students with disabilities seeking accommodations under the ADA. Provides direct assistance to current students as well as consultation to WGU personnel, external agencies, and prospective students.

Essential Functions:

Respond to inquiries about ADA services and eligibility, provide information to current and prospective students, university faculty and staff, and external agencies.
Meet with students who are requesting services to gather information about their specific disabilities, needs, and accommodation requests.
Assist individuals in understanding how ADA applies to their situation.
Understand and clearly communicate WGU processes and policies.
Verify eligibility for ADA services by an interactive process, including reviewing disability documentation from educational institutions, psychologists, psychiatrists, and other medical providers.
Determine reasonable accommodations, generate and provide letters of accommodation to students.
Research and resolve issues with approved accommodations.
Maintain student ADA files, including medical documentation, accommodation letters and correspondence regarding ADA services.
Maintain confidentiality regarding student health information.
Provide timely responses to all student inquiries and accommodation requests.
Provide ongoing consultation and assistance to faculty and staff who are working with students with disabilities.
Provide counsel for students with disabilities to assist them in meeting educational goals and promote independence and self-advocacy.
Assist in the research of assistive technologies and resources.
Investigate and problem solve accessibility barriers utilizing appropriate resources and collaborating with other University departments.
Performs other related duties as assigned.

Knowledge, Skill, and Abilities:

Exemplary communication and social skills to unify ADA efforts among staff and students
Ability to work with a wide variety of student issues and maintain student confidentiality
Moderate to expert skill level with Microsoft Office Suite
Ability to articulate university policies and requirements
Ability to manage and organize multiple priorities in a fast-paced, dynamic, online environment
Knowledge of training principles and techniques; ability to present training materials
Understand and abide by nondiscrimination and equal access laws including the Americans with Disabilities Act and Sections 503 and 504 of the Rehabilitation Act of 1973, and other federal and state laws and regulations pertaining to persons with disabilities

Job Qualifications:

Minimum Qualifications:

Bachelor’s degree in a field of study related to student affairs or disability services
Two (2) years of experience in disability services in higher education or vocational rehabilitation settings. K-12 experience cannot be considered without accompanying experience in disability services in higher education or other vocational rehabilitation setting.

Preferred Qualifications:

Master’s degree
Experience with online and/or competency-based learners

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer
Must be able to lift 15 pounds at times

#LI-EB1

Position & Application Details
Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

Original Job Description

Student Disability Services Advisor

Home Office

Full time

Job Description

Essential Functions:

Respond to inquiries about ADA services and eligibility, provide information to current and prospective students, university faculty and staff, and external agencies.
Meet with students who are requesting services to gather information about their specific disabilities, needs, and accommodation requests.
Assist individuals in understanding how ADA applies to their situation.
Understand and clearly communicate WGU processes and policies.
Verify eligibility for ADA services by an interactive process, including reviewing disability documentation from educational institutions, psychologists, psychiatrists, and other medical providers.
Determine reasonable accommodations, generate and provide letters of accommodation to students.
Research and resolve issues with approved accommodations.
Maintain student ADA files, including medical documentation, accommodation letters and correspondence regarding ADA services.
Maintain confidentiality regarding student health information.
Provide timely responses to all student inquiries and accommodation requests.
Provide ongoing consultation and assistance to faculty and staff who are working with students with disabilities.
Provide counsel for students with disabilities to assist them in meeting educational goals and promote independence and self-advocacy.
Assist in the research of assistive technologies and resources.
Investigate and problem solve accessibility barriers utilizing appropriate resources and collaborating with other University departments.
Performs other related duties as assigned.

Knowledge, Skill, and Abilities:

Exemplary communication and social skills to unify ADA efforts among staff and students
Ability to work with a wide variety of student issues and maintain student confidentiality
Moderate to expert skill level with Microsoft Office Suite
Ability to articulate university policies and requirements
Ability to manage and organize multiple priorities in a fast-paced, dynamic, online environment
Knowledge of training principles and techniques; ability to present training materials
Understand and abide by nondiscrimination and equal access laws including the Americans with Disabilities Act and Sections 503 and 504 of the Rehabilitation Act of 1973, and other federal and state laws and regulations pertaining to persons with disabilities

Job Qualifications:

Minimum Qualifications:

Bachelor’s degree in a field of study related to student affairs or disability services
Two (2) years of experience in disability services in higher education or vocational rehabilitation settings. K-12 experience cannot be considered without accompanying experience in disability services in higher education or other vocational rehabilitation setting.

Preferred Qualifications:

Master’s degree
Experience with online and/or competency-based learners

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer
Must be able to lift 15 pounds at times

#LI-EB1

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

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