Student IT Support

🇺🇸 Normal, IL 🕑 Part-Time 💰 $16 per Hour 💻 Information Technology 🗓️ January 15th, 2026

Edtech.com's Summary

The College of Arts and Sciences Information Technology unit (CAS-IT) is hiring a Student IT Support. This role involves providing on-site IT support to college faculty, staff, and labs by troubleshooting hardware and software issues, responding to help tickets, setting up equipment, and imaging computers.

Highlights

Provide IT support including troubleshooting hardware, software, and operating system issues.
Respond to help tickets and assist faculty and staff with IT problems and questions.
Image computers, install software, and set up equipment in offices and labs.
Transport IT equipment between buildings on campus.
Use tools and technologies such as Active Directory, SCCM, JAMF, and MS Remote Desktop.
Pay rate is $15.50 per hour with eligibility for the university’s 403(b) Plan.
Required qualifications include customer service orientation, punctuality, communication skills, and maintaining academic good standing.
Preferred experience with Windows 11, Mac OS, basic hardware knowledge, and Microsoft Office Suite.
Work primarily Monday through Friday, between 8:00 a.m. and 4:30 p.m.
Must be able to perform physical tasks including lifting up to 40 lbs. and moving between campus locations.