The University of Texas at Dallas
Training & Documentation Specialist
Edtech.com's Summary
University of Texas at Dallas is hiring a Training & Documentation Specialist. The role involves collaborating with technical and functional support teams to create and deliver training materials, conduct training sessions, and monitor effectiveness to support custom and standard application packages for internal and external customers.
Highlights
- Plan, organize, and conduct functional and IT training programs for users.
- Perform needs assessments and develop educational interventions and courses.
- Maintain training records and assess program effectiveness.
- Create and update training materials, documentation, and process flow diagrams.
- Provide training related to PeopleSoft ERP systems including Campus Solutions, Interaction Hub, Human Capital Management, and Financials.
- Use User Productivity Kit, video tutorial creation, and training software packages.
- Serve as liaison between customers, business analysts, and developers.
- Minimum qualifications: Bachelor’s degree or associate degree plus 2 years related experience, or high school diploma plus 4 years related experience.
- Preferred: Experience with PeopleSoft ERP, training certifications, and prior work in higher education.
- Salary is commensurate with experience; regular full-time position within Shared Services department.
Training & Documentation Specialist Full Description
Training & Documentation Specialist
Posting Details
Posting Number | S06823P
Position Title | Training & Documentation Specialist
Functional Title |
Department | Shared Services
Salary Range | Commensurate with experience
Pay Basis | Monthly
Position Status | Regular full-time
Location | Multiple Locations
Position End Date (if temporary) |
Posting Open Date | 01/14/2026
Posting Close Date |
Open Until Filled | Yes
Desired Start Date | 02/02/2026
Job Summary | This position will collaborate with technical/functional support to provide helpful documentation and knowledge transfer to internal/external customers. Provides training material design, conducts training sessions, and monitor and report on results in support of custom and standard application packages.
Minimum Education and Experience | Bachelor’s degree or associate’s degree and 2 years of related experience or high school diploma and 4 years of related experience.
Preferred Education and Experience | ·Bachelor’s degree and three years of experience in developing, coordinating and delivering education / training programs within Information Systems, Business Administration, Health Care or related field.·Three years’ experience providing training in information technology as it relates to PeopleSoft or equivalent ERP systems. Educational or training certification.·Ability to work well with people at all levels of the organization and handle fast paced, dynamic environment where competing interests and multiple priorities is the norm.·Hands-on experience with one or more PeopleSoft applications (Campus Solutions, Interaction Hub, Human Capital Management, Financials,) including integrating PeopleSoft with non-PeopleSoft Applications.·Working Knowledge of PeopleSoft FMS & SCM modules and ancillary systems·Working knowledge of User Productivity Kit with an emphasis on development.·Working knowledge of creating video tutorials and presentations directly via screencast, or via a direct recording using software.·Working knowledge of preparing documentation, process flow diagrams and procedures for handling sensitive data in documentation.·Hands-on experience with educational or training software packages.·Prior experience with University of Texas Institution or other agency of higher education preferred.·Solid working knowledge of all phases of the software/application development lifecycle
Other Qualifications | To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.
Essential Duties and Responsibilities | Contribute independently and execution of assigned tasks including: Plans, organizes, prepares and conducts functional and Information Technology training and educational programs for users. Performs needs assessments to determine educational interventions and course development. Maintains records of training activities and assesses program effectiveness. Participates in curriculum development. Identifies operational inefficiencies and problems and communicates/coordinates improvements where possible. Develops communications to inform users of new technologies or systems upgrades. Demonstrates application functionality to educate internal/campus customers. Assists Team Leadership with creating, modifying and presenting materials for new and updated enhancements. Participates in creating, modifying and training of test script automation tool. Maintain and update training inventory repository. Recommends process/procedure improvements Collaborate and share knowledge including: Demonstrating expertise to educate internal/campus customers Documenting and sharing tools, tips and knowledge within and across teams Provide content/develop training materials to external end users Deliver or conduct interactive trainings on demand Contribute knowledge and process improvement including: Serve as liaison between customer and business analyst and development team Make recommendations for process/procedure improvements Posts and reviews with internal/campus customers helpful documentation for SMEProject management Other functions as assigned
Physical Demands and Working Conditions | •May work around standard office conditions.•Repetitive use of a keyboard at a workstation.•Some travel may be required.•Uses standard office equipment.•Requires occasional evening or weekend hours.
Physical Activities |
Working Conditions |
Additional Information | •Position location will be discussed during interview process.•Location can be Fort Worth, TX or Richardson, TX.•Hybrid remote work environment available. A UT Dallas Remote Work Agreement is required upon employment.•Must have the ability to be on Richardson campus within 48 hours of notice.
Special Instructions Summary |
Important Message | 1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.
2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.
Position Title | Training & Documentation Specialist
Functional Title |
Department | Shared Services
Salary Range | Commensurate with experience
Pay Basis | Monthly
Position Status | Regular full-time
Location | Multiple Locations
Position End Date (if temporary) |
Posting Open Date | 01/14/2026
Posting Close Date |
Open Until Filled | Yes
Desired Start Date | 02/02/2026
Job Summary | This position will collaborate with technical/functional support to provide helpful documentation and knowledge transfer to internal/external customers. Provides training material design, conducts training sessions, and monitor and report on results in support of custom and standard application packages.
Minimum Education and Experience | Bachelor’s degree or associate’s degree and 2 years of related experience or high school diploma and 4 years of related experience.
Preferred Education and Experience | ·Bachelor’s degree and three years of experience in developing, coordinating and delivering education / training programs within Information Systems, Business Administration, Health Care or related field.·Three years’ experience providing training in information technology as it relates to PeopleSoft or equivalent ERP systems. Educational or training certification.·Ability to work well with people at all levels of the organization and handle fast paced, dynamic environment where competing interests and multiple priorities is the norm.·Hands-on experience with one or more PeopleSoft applications (Campus Solutions, Interaction Hub, Human Capital Management, Financials,) including integrating PeopleSoft with non-PeopleSoft Applications.·Working Knowledge of PeopleSoft FMS & SCM modules and ancillary systems·Working knowledge of User Productivity Kit with an emphasis on development.·Working knowledge of creating video tutorials and presentations directly via screencast, or via a direct recording using software.·Working knowledge of preparing documentation, process flow diagrams and procedures for handling sensitive data in documentation.·Hands-on experience with educational or training software packages.·Prior experience with University of Texas Institution or other agency of higher education preferred.·Solid working knowledge of all phases of the software/application development lifecycle
Other Qualifications | To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.
Essential Duties and Responsibilities | Contribute independently and execution of assigned tasks including: Plans, organizes, prepares and conducts functional and Information Technology training and educational programs for users. Performs needs assessments to determine educational interventions and course development. Maintains records of training activities and assesses program effectiveness. Participates in curriculum development. Identifies operational inefficiencies and problems and communicates/coordinates improvements where possible. Develops communications to inform users of new technologies or systems upgrades. Demonstrates application functionality to educate internal/campus customers. Assists Team Leadership with creating, modifying and presenting materials for new and updated enhancements. Participates in creating, modifying and training of test script automation tool. Maintain and update training inventory repository. Recommends process/procedure improvements Collaborate and share knowledge including: Demonstrating expertise to educate internal/campus customers Documenting and sharing tools, tips and knowledge within and across teams Provide content/develop training materials to external end users Deliver or conduct interactive trainings on demand Contribute knowledge and process improvement including: Serve as liaison between customer and business analyst and development team Make recommendations for process/procedure improvements Posts and reviews with internal/campus customers helpful documentation for SMEProject management Other functions as assigned
Physical Demands and Working Conditions | •May work around standard office conditions.•Repetitive use of a keyboard at a workstation.•Some travel may be required.•Uses standard office equipment.•Requires occasional evening or weekend hours.
Physical Activities |
Working Conditions |
Additional Information | •Position location will be discussed during interview process.•Location can be Fort Worth, TX or Richardson, TX.•Hybrid remote work environment available. A UT Dallas Remote Work Agreement is required upon employment.•Must have the ability to be on Richardson campus within 48 hours of notice.
Special Instructions Summary |
Important Message | 1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.
2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.
Supplemental Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
- Resume
Optional Documents
- Cover Letter/Letter of Application
- Veteran Employment Preference - Form DD-214
Human Resources,
800 West Campbell Road, AD3.418
Richardson,
TX 75080-3021
800 West Campbell Road, AD3.418
Richardson,
TX 75080-3021
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