San Diego Community College District
Student Services Assistant, Senior
🇺🇸 San Diego, CA
🕑 Full-Time
💰 $5,474 - $6,069 per Month
💻 Other
🗓️ August 28th, 2025
Edtech.com's Summary
San Diego Community College District is hiring a Student Services Assistant, Senior. This role involves providing comprehensive enrollment support, coordinating campus tours, facilitating training for student staff, and delivering general student assistance within the Welcome Center and at off-campus outreach events, ensuring students receive welcoming and accurate guidance throughout their onboarding and enrollment process.
Highlights
- Support enrollment services and conduct campus tours for prospective students.
- Facilitate training and provide leadership to student staff and peer mentors.
- Assist with outreach enrollment at local high schools and community events.
- Track student engagement and front desk activities using data collection tools.
- Use technology and digital solutions to enhance student services and onboarding.
- Demonstrate cultural competency and provide inclusive, culturally responsive support reflective of diverse student populations.
- Salary range is $5,474.31 to $6,069.47 per month based on the 2024 Classified salary schedule.
- Full-time position at 1.0 FTE with a 12-month term, non-exempt status with overtime eligibility.
- Required qualifications include the ability to provide leadership, coordinate multiple responsibilities, and employ data tracking methods.
- Works within the Outreach department at San Diego City College, supporting diverse community college students.
Student Services Assistant, Senior Full Description
SDCCD Employment Opportunities
Student Services Assistant, Senior
Please see Special Instructions for more details.
To ensure consistency, fairness, and alignment with our commitment to Diversity, Equity, Inclusion, and Accessibility (DEIA), please submit only the materials specifically requested in this posting (e.g., no personal photos, articles, etc.). Be sure to upload the required documents using the respective document name labels. Uploading extraneous materials, unless explicitly requested, may result in your application not being reviewed. Only complete application packets will be forwarded to the committee.
Application materials sent via mail, fax, or email will not be accepted. All correspondence, including interview invitations, will be communicated via email.
We are dedicated to maintaining the confidentiality of all inquiries, nominations, and applications in the strictest confidence, and we encourage applicants from diverse backgrounds to apply.
- Complete online application;
- Cover Letter;
- Resume; AND,
- Three (3) references listed within the application.
Posting Details
Posting Details (Default Section)
Closing Date: | 09/14/2025
Open Until Filled | No
Classification Title | Student Services Assistant, Senior
Working Title |
Recruitment Limits |
Location | San Diego City College
Pay Information | Range 19 ($5,474.31-$6,069.47) per month based on the 2024 Classified salary schedule. New employees will begin on Step I(9) -$5,474.31. Step placement is non-negotiable. Promoted or transferred employees will be placed as specified in the Classified Professionals Bargaining Unit. This position is FLSA Non-exempt (may accrue overtime). Excellent Benefits are provided to all Contract employees with assignments greater than, or equal to, 50% (0.50 FTE) and all eligible dependents. A temporary probationary period will apply to the employee entering this assignment. The SDCCD Employment Web Page provides a link to employee collective bargaining agreements/handbooks and more information about terms and conditions of employment to include salary and benefits.
Position Equivalent FTE: | 1.0 FTE
No. Months: | 12 Months
Position Number: | 000750
FLSA Status | Non-Exempt (accrues overtime)
Position Type | Classified
Bargaining Unit | AFT - Classified Professionals
Range | 19
Department | Outreach
The Position | Applications are currently being accepted for the Senior Student Services Assistant (Sr. SSA) in the Welcome Center, located at San Diego City College. Hours are Monday through Friday 8:00 am – 5:00 pm. Selected candidate must be willing to adjust work days/hours based on the department’s needs.
The Welcome Center, part of Outreach and Community Relations, serves as a central hub for providing equitable, student-centered enrollment support at San Diego City College. The Senior Student Services Assistant in the Welcome Center is responsible for supporting a range of services including enrollment assistance, campus tours, facilitating student staff training, and providing general student support. This position plays a key role in ensuring that students receive accurate, timely, and welcoming guidance as they navigate the college’s onboarding and enrollment processes. As part of Outreach, the Welcome Center also supports off-campus enrollment efforts at local high schools and community events.
At San Diego City College, we commit to closing the opportunity gaps perpetuated by structural injustice in higher education. In alignment with this commitment, the Welcome Center provides an inclusive and accessible point of entry to higher education by offering culturally responsive support that reflects and respects the diverse identities, needs, and lived experiences of our students.
Please note that an employee may be transferred to any site at the option of the Chancellor.
Classification Description | Click here for description.
If you would like to open the link in a different tab or window, right click and select the option.
Desired Qualifications |
Foreign Degree: | Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC.(ACEI). A copy of the evaluation must be submitted with your online application.
Commitment to Diversity: | All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and classified professionals.
Click here for the EEO / Diversity / Nondiscrimination – Policies and Procedures
Special Instructions to Applicants: | To ensure consistency, fairness, and alignment with our commitment to Diversity, Equity, Inclusion, and Accessibility (DEIA), please submit only the materials specifically requested in this posting (e.g., no personal photos, articles, etc.). Be sure to upload the required documents using the respective document name labels. Uploading extraneous materials, unless explicitly requested, may result in your application not being reviewed. Only complete application packets will be forwarded to the committee.
Application materials sent via mail, fax, or email will not be accepted. All correspondence, including interview invitations, will be communicated via email.
We are dedicated to maintaining the confidentiality of all inquiries, nominations, and applications in the strictest confidence, and we encourage applicants from diverse backgrounds to apply.
Complete online application; Cover Letter; Resume; AND, Three (3) references listed within the application.
Tentative Timeline (Subject to Amendments) | Priority screening September 14, 2025
Interviews mid-October
Anticipated start date mid-November
Conditions of Employment: | SELECTED CANDIDATE IS REQUIRED TO COMPLETE THE FOLLOWING PRIOR TO EMPLOYMENT: Submit “official” college transcripts as stated on application (even if a degree is not a requirement for this position); Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment); Have fingerprints taken by a Live Scan computer at the District’s expense (Clearance must be received prior to first day of employment); Present original documents for proof of eligibility to work in the United States as required by the I9 Employment Eligibility Verification form; ANDAttend a new hire processing appointment in People, Culture, and Technology Services located at the District Administrative Offices.
EMPLOYMENT AFTER RETIREMENT
If you accept a contract (permanent) position with SDCCD and are a retired annuitant with CalPERS or CalSTRS, you must reinstate from your retirement system. Please reference the CalPERS or CalSTRS website for further information.
Additional Information: | EMPLOYEE BENEFITS
SDCCD provides a comprehensive fringe benefit package for its full-time classified employees. The District contributes toward the cost of the premium (including dependent coverage) for the medical insurance plan options. Additional benefits include dental, vision, sick leave, vacation and opportunities for professional development. Contract employees become members of the California Public Employees’ Retirement System (CalPERS) upon appointment.
Posting Number | CL01815
Open Until Filled | No
Classification Title | Student Services Assistant, Senior
Working Title |
Recruitment Limits |
Location | San Diego City College
Pay Information | Range 19 ($5,474.31-$6,069.47) per month based on the 2024 Classified salary schedule. New employees will begin on Step I(9) -$5,474.31. Step placement is non-negotiable. Promoted or transferred employees will be placed as specified in the Classified Professionals Bargaining Unit. This position is FLSA Non-exempt (may accrue overtime). Excellent Benefits are provided to all Contract employees with assignments greater than, or equal to, 50% (0.50 FTE) and all eligible dependents. A temporary probationary period will apply to the employee entering this assignment. The SDCCD Employment Web Page provides a link to employee collective bargaining agreements/handbooks and more information about terms and conditions of employment to include salary and benefits.
Position Equivalent FTE: | 1.0 FTE
No. Months: | 12 Months
Position Number: | 000750
FLSA Status | Non-Exempt (accrues overtime)
Position Type | Classified
Bargaining Unit | AFT - Classified Professionals
Range | 19
Department | Outreach
The Position | Applications are currently being accepted for the Senior Student Services Assistant (Sr. SSA) in the Welcome Center, located at San Diego City College. Hours are Monday through Friday 8:00 am – 5:00 pm. Selected candidate must be willing to adjust work days/hours based on the department’s needs.
The Welcome Center, part of Outreach and Community Relations, serves as a central hub for providing equitable, student-centered enrollment support at San Diego City College. The Senior Student Services Assistant in the Welcome Center is responsible for supporting a range of services including enrollment assistance, campus tours, facilitating student staff training, and providing general student support. This position plays a key role in ensuring that students receive accurate, timely, and welcoming guidance as they navigate the college’s onboarding and enrollment processes. As part of Outreach, the Welcome Center also supports off-campus enrollment efforts at local high schools and community events.
At San Diego City College, we commit to closing the opportunity gaps perpetuated by structural injustice in higher education. In alignment with this commitment, the Welcome Center provides an inclusive and accessible point of entry to higher education by offering culturally responsive support that reflects and respects the diverse identities, needs, and lived experiences of our students.
Please note that an employee may be transferred to any site at the option of the Chancellor.
Classification Description | Click here for description.
If you would like to open the link in a different tab or window, right click and select the option.
Desired Qualifications |
Foreign Degree: | Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC.(ACEI). A copy of the evaluation must be submitted with your online application.
Commitment to Diversity: | All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and classified professionals.
Click here for the EEO / Diversity / Nondiscrimination – Policies and Procedures
Special Instructions to Applicants: | To ensure consistency, fairness, and alignment with our commitment to Diversity, Equity, Inclusion, and Accessibility (DEIA), please submit only the materials specifically requested in this posting (e.g., no personal photos, articles, etc.). Be sure to upload the required documents using the respective document name labels. Uploading extraneous materials, unless explicitly requested, may result in your application not being reviewed. Only complete application packets will be forwarded to the committee.
Application materials sent via mail, fax, or email will not be accepted. All correspondence, including interview invitations, will be communicated via email.
We are dedicated to maintaining the confidentiality of all inquiries, nominations, and applications in the strictest confidence, and we encourage applicants from diverse backgrounds to apply.
Complete online application; Cover Letter; Resume; AND, Three (3) references listed within the application.
Tentative Timeline (Subject to Amendments) | Priority screening September 14, 2025
Interviews mid-October
Anticipated start date mid-November
Conditions of Employment: | SELECTED CANDIDATE IS REQUIRED TO COMPLETE THE FOLLOWING PRIOR TO EMPLOYMENT: Submit “official” college transcripts as stated on application (even if a degree is not a requirement for this position); Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment); Have fingerprints taken by a Live Scan computer at the District’s expense (Clearance must be received prior to first day of employment); Present original documents for proof of eligibility to work in the United States as required by the I9 Employment Eligibility Verification form; ANDAttend a new hire processing appointment in People, Culture, and Technology Services located at the District Administrative Offices.
EMPLOYMENT AFTER RETIREMENT
If you accept a contract (permanent) position with SDCCD and are a retired annuitant with CalPERS or CalSTRS, you must reinstate from your retirement system. Please reference the CalPERS or CalSTRS website for further information.
Additional Information: | EMPLOYEE BENEFITS
SDCCD provides a comprehensive fringe benefit package for its full-time classified employees. The District contributes toward the cost of the premium (including dependent coverage) for the medical insurance plan options. Additional benefits include dental, vision, sick leave, vacation and opportunities for professional development. Contract employees become members of the California Public Employees’ Retirement System (CalPERS) upon appointment.
Posting Number | CL01815
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * I understand that a COMPLETE application packet is required for consideration, which includes the following: 1) All required documents as listed in the special instructions 2) Responses to supplemental questions (clear and detailed responses are required as they will be carefully evaluated to determine the most qualified candidate(s) to be invited for an interview; please do not paste your resume, or put "see resume", or "N/A" or leave blank)
- Yes
- No
- * I understand that my responses to the application supplemental questions are heavily weighted during the application screening and evaluation process, and responses such as "N/A", "see resume", or no responses will result in deduction of points to my application.
- Yes
- No
- * We believe that the application and interview process should be a reflection of your skills, insights, and experiences, and we are looking to understand your unique qualifications for the role. I understand that responses ENTIRELY generated by Artificial Intelligence (AI) tools can result in disqualification from the application process.
- Yes
- No
- * The core services of the Welcome Center include pre-enrollment support, onboarding, presentations, and campus tours. Please share specific examples of how you’ve assisted students and/or families with these services. What strategies did you use to ensure your messaging was clear, engaging, and welcoming, particularly for students new to higher education or from diverse backgrounds?
(Open Ended Question) - * Can you share an example of how you've used technology or a digital solution to improve a process or service in your previous role? How might you apply a similar approach to enhance the student experience or streamline onboarding for new students?
(Open Ended Question) - * Please describe your experience providing leadership, work direction and/or training to staff, hourly employees and peer mentors. Describe a successful training or project that you conducted, and how it impacted a program or department.
(Open Ended Question) - * As part of supporting the Welcome Center, you'll help track student engagement through campus tours, front desk support, and outreach enrollment events held in the community and local high schools. What type of data collection tools have you used?
(Open Ended Question) - * The San Diego Community College District has a very diverse student, faculty and classified professional population with respect to academic, socioeconomic, cultural, disability, gender identity, sexual orientation and ethnic backgrounds. Describe your professional development, community involvement, and professional experience working with these diverse groups.
(Open Ended Question)
Required & Optional Documents
Required Documents
- Cover Letter
- Résumé
Optional Documents
San Diego Community College District – People, Culture, and Technology (HR) Division
3375 Camino del Rio South, Suite, San Diego, CA 92108-3883
(619) 388-6579 | jobs@sdccd.edu
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