University of South Carolina
Student Services Director
🇺🇸 Columbia, SC
🕑 Full-Time
💰 $54K
💻 Academic Advising
🗓️ November 15th, 2025
SQL
Edtech.com's Summary
University of South Carolina is hiring a Student Services Director. This role involves supervising a full-time staff member, managing student academic processes, advising administrators on student services programs, and overseeing the Honors College curriculum block in Degree Works to ensure accuracy and provide training.
Highlights
- Manage and update Honors College curriculum block in Degree Works, coordinate graduation processes.
- Oversee student academic support including advisor assignments, student progression reports, and academic probation notifications.
- Maintain internal honors student database, manage student records, fee assessment, and serve as liaison to the Bursars Office.
- Supervise, train, and evaluate one full-time staff member, including performance management.
- Lead assessment and reporting efforts related to honors student data for strategic planning and decision making.
- Required skills include proficiency with Microsoft Office (Excel, Word, PowerPoint) and experience with databases such as Filemaker or SQL.
- Preferred experience with Banner, Degree Works, Self-Service Carolina, and supervisory roles.
- Must have a bachelor's degree in a related field plus three or more years of related experience or an equivalent combination of education and experience.
- Starting salary is $54,165, with a range commensurate with qualifications.
- Position reports to the Assistant Dean of Student Success within the South Carolina Honors College.
Student Services Director Full Description
Student Services Director Bookmark this Posting Print Preview | Apply for this Job
Please see Special Instructions for more details.
Click here to learn more about why you should work at USC.
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by December 7, 2025.
The University of South Carolina offers a valuable benefits package including but not limited to:
- Health and Life Insurance
- Retirement Programs
- Paid Tuition
- Dependent Scholarships
- Annual Leave
- Sick Leave
- 13 Paid Holidays (including an extended December holiday)
- Paid Parental Leave
- Professional Development Opportunities
Click here to learn more about why you should work at USC.
Posting Details
Supplemental Questions
Posting Summary
| Logo | |
|---|---|
| Posting Number | STA00910PO25 |
| Job Family | Student Services |
| Job Function | Student Services |
| USC Market Title | Student Services Program Manager |
| Link to USC Market Title | https://uscjobs.sc.edu/titles/154524 |
| Job Level | M0 - Managerial |
| Business Title (Internal Title) | Student Services Director |
| Campus | Columbia |
| Work County | Richland |
| College/Division | South Carolina Honors College |
| Department | HNRS South Carolina Honors College |
| State Pay Band | 6 |
| Approved Starting Salary | $54,165 |
| Advertised Salary Range | $54,165 - Salary commensurate with qualifications |
| Location of Vacancy | SC |
| Part/Full Time | Full Time |
| Hours per Week | 37.5 |
| Work Schedule |
|
| Basis | 12 months |
| Job Search Category | Administrative |
About USC
| About University of South Carolina | From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond. |
|---|---|
| Veterans' Preference Statement | The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities. |
Benefits for FTE Positions
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
Position Description
| Advertised Job Summary | The Student Services Director is a professional position in the South Carolina Honors College (SCHC) reporting to the Assistant Dean of Student Success. Honors College staff members should possess a wide-ranging intellectual curiosity and a commitment to working with high-achieving students. The Director supervises one full-time staff member and oversees student academic processes. The incumbent advises SCHC administrators on matters relating to student services programs, policies, procedures, and assessment. The incumbent manages the internal honors student database and coordinates all aspects of student records (including matriculation and graduation, generating reports, auditing, fee assessment, and GPA probation). The employee oversees accuracy, training and updates for the Honors College curriculum block in Degree Works. |
|---|---|
| Job Related Minimum Required Education and Experience |
|
| Required Certification, Licensure/Other Credentials | |
| Preferred Qualifications |
|
| Knowledge/Skills/Abilities |
|
Job Duties
| Job Duty | Degree Works: Maintains and updates the Honors College curriculum block in Degree Works to provide an accurate degree audit for students and advisors. Provides training on Degree Works exceptions to honors advisors and serves as the liaison to the Registrar’s office for managing the curriculum block. Coordinates the senior check process and approves students for graduation with honors distinction process. |
|---|---|
| Essential Function | Yes |
| Percentage of Time | 30 |
| Job Duty | Student Academic Support: Assigns students to advisors. Generates and distributes advising lists each semester and creates student progression reports. Analyzes trends to identify barriers to progression and recommends process improvements to enhance student success. Manages the honors academic probation process by generating and sending letters and notifying advising staff. |
|---|---|
| Essential Function | Yes |
| Percentage of Time | 20 |
| Job Duty | Student Data Management: Manages the internal honors student database and all aspects of student records (including security of files, matriculation and graduation, auditing, and GPA probation). Ensures the honors attributes are appropriately applied to students. Coordinates the fee collection with college budget manager. Serves as the point of contact for the Bursars Office. Trains staff on database usage. |
|---|---|
| Essential Function | Yes |
| Percentage of Time | 25 |
| Job Duty | Supervision: Hires, supervises, trains and evaluates FTE staff. Uses appropriate management principles according to University and College policy and procedures, completing EPMS timely and accurately, and monitoring employee progress toward goal attainment. Communicates expectations and provides feedback to assist employees with performance improvement, personal development, and skill/ competency development. |
|---|---|
| Essential Function | Yes |
| Percentage of Time | 10 |
| Job Duty | Assessment and Reporting: Leads assessment and reporting efforts related to honors student data, including GPA trends, majors, demographics, and key performance indicators. Provides timely and accurate data and reports to SCHC leadership for internal and external use. Synthesizes information from Banner, the Data Warehouse, DoIT, and other institutional systems to support evidence-based decision making, strategic planning, and assessment within the Honors College. |
|---|---|
| Essential Function | Yes |
| Percentage of Time | 10 |
| Job Duty | Other duties: Additional duties and responsibilities as assigned, in support of other activities of the Honors College. |
|---|---|
| Essential Function | No |
| Percentage of Time | 5 |
Position Attributes
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
| Safety Sensitive or Security Sensitive | No |
|---|---|
| Hazardous weather category | Non-Essential |
Posting Detail Information
| Number of Vacancies | 1 |
|---|---|
| Desired Start Date | |
| Job Open Date | 11/14/2025 |
| Job Close Date | 12/07/2025 |
| Open Until Filled | No |
| Special Instructions to Applicant | Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by December 7, 2025. The University of South Carolina offers a valuable benefits package including but not limited to:
Click here to learn more about why you should work at USC. |
| Quicklink for Posting | https://uscjobs.sc.edu/postings/197915 |
| EEO Statement | The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations. |
Required fields are indicated with an asterisk (*).
- *
Do you have at least a Bachelor's Degree in a job related field and 3 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience?
- Yes
- No
- *
Please describe any experience working with Banner.
(Open Ended Question)
- *
Do you have any previous supervisory experience? If yes, please explain.
(Open Ended Question)
- *
This position will support the Student Services office in the SC Honors College. Please describe your related experience in student eservices and/or supporting an office in higher education.
(Open Ended Question)
Required Documents
- Cover Letter
- Resume
- List of References and Contact Information
Optional Documents
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