UCNJ Union College of Union County, NJ
Student Services Generalist (Career)
🇺🇸
Cranford, NJ
🕑
Full-Time
💰
$53K
💻
Career Services
🗓️
June 26th, 2026
NACE
Edtech.com's Summary
UCNJ Union College of Union County, NJ is hiring a Student Services Generalist (Career). This role involves providing career and academic advising, managing career services technology platforms, overseeing the Owl Leadership Academy, and supporting institutional retention and community college initiatives to advance student career readiness and success.
Highlights
- Primary contact for students needing career advising and guidance.
- Manage and report on career services platforms such as VMock, Handshake, Focus 2, Stepping Blocks, Parker Dewey, EAB Navigate, and Forage.
- Develop career and individual action plans using EAB Navigate Journeys and related tools.
- Oversee recruitment, training, supervision, and career development of student leaders in the Owl Leadership Academy.
- Collaborate with academic divisions to update and train on NACE Career Readiness Competencies.
- Assist with adult learner orientations and provide timely student information on policies and procedures.
- Required to have a Bachelor's degree and proficient skills in Microsoft Suite (Word, Excel, Outlook, PowerPoint).
- Strong interpersonal, analytical, problem-solving, and collaboration skills needed.
- Salary provided: $53,000 annually.
- Position requires travel, flexible scheduling including some evenings and weekends, and residency in New Jersey within one year of appointment.
Student Services Generalist (Career) Full Description
Join our Team and Help Transform our Community…
One Student at a Time
One Student at a Time
Student Services Generalist (Career) Below you will find the job description for the position including the requirements and any additional documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button. If you would like to bookmark this position for later review, click on the Bookmark link. If you would like to print a copy of this position for your records, click on the Print Preview link.
Job Announcement
Position Information
Position Title | Student Services Generalist (Career)
Campus | Cranford
Department | Career Services
Full-time, Part-time, Adjunct | Full Time
Exempt or Non-Exempt |
Regular,Temporary, or Grant | Regular
General Description | The Student Services Generalist is the primary contact with students who are in need of Career advising and guidance. The Generalist will be responsible for assisting students through career advising, exploration, and appropriate major sections in alignment with their career choice. The Generalist will perform academic advising as needed and will engage in institutional retention initiatives, oversee the Owl Leadership Academy, and support the Community College 3.0 initiatives established by the College
Characteristics, Duties, and Responsibilities
• Provides direction, process overview and information to students, parents, non-traditional, and adult learners regarding: the College admission process, registration, financial aid, student account functions, College programs, activities and student services. Provides referrals for the Americans with Disabilities Act and other special needs.
• Monitors services and flows of traffic in the Student Development One Stop Centers as it relates to Career Services.
• Responsible for the oversight, utilization, and reporting of Career Services technology platforms, including VMock, Handshake, Focus 2, Stepping Blocks, Parker Dewey, EAB Navigate, and Forage, while providing training, support, and data analysis to advance student career readiness and engagement.
• Develops career and individual action plans through the use of EAB Navigate Journeys, and other supporting career tools to guide students toward on-time graduation and preparation for internship, experiential learning, and job placement to ensure career readiness.
• Coordinate effective communication to student body to market any and all career opportunities local and abroad. This includes, but is not limited to phone calls, text messages, emails, and utilizing retention platform tools to reach out to students.
• Oversee the Owl Leadership Academy, including the recruitment, hiring, training, supervision, and career development of student leaders. Ensure participants develop workforce-ready skills through alignment with the NACE Career Readiness Competencies.
• Collaborate with the academic division on updates and trainings pertaining to the NACE (National Association of Colleges and Employers) Career Readiness Competencies .
• Assists with new adult learner student orientations and provides on-going information to students, potential students, and parents regarding policies, programs, and procedures.
• Reads, interprets, and communicates College policies and procedures.
• Recommend improvements in department procedures. Collaborate with other staff/administrators/faculty to identify improvements needed in procedures and communication.
• Performs related duties as assigned by supervisor.
Education Requirements
• Bachelor’s degree required.
Experience
• Outstanding customer service and communication skills.
• Experience working with diverse student populations.
• Proficient in Microsoft Suite (Word, Excel, Outlook, PowerPoint).
Competencies and Skills Required
• Must possess strong interpersonal skills to interact tactfully and courteously with students, the general public, faculty, and other staff members.
• Must be a “quick study” in order to quickly grasp knowledge of policies and procedures relating to every aspect of student services that a prospective or current student may utilize.
• Analytical and problem-solving skills.
• Ability to take required initiative to solve problems.
• Ability to collaborate with others.
• Commitment to student service and a diverse population.
• Must be comfortable with using multiple tech platforms to effectively assist students
Physical Demands and Work Environment | • This position’s duties are normally performed in a typical interior/residence work environment, based on the activity scheduled.
• Some physical effort required; however, the employee must occasionally lift and/or move up to 25 pounds.
• No or very limited exposure to physical risk.
• Some travel required.
Salary | $53,000
Additional Information | UCNJ Union College of Union County, NJ does not discriminate and prohibits discrimination, as required by state and/or federal law, in all programs and activities, including employment and access to its career and technical programs.
UCNJ Union College of Union County, NJ is an EEO/AAP Employer/Protected Veteran/Disabled
==============
Disclaimer: This job description outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management’s right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.
==============
We offer a comprehensive benefits package for full-time faculty and staff which includes Medical, Dental and Vision Benefits. We also offer twenty vacation days, ten paid holidays, and a ten-week summer work schedule which allows the college to close on Fridays. Other additional benefits include gym privileges, tuition remission for credit and non-credit courses at UCNJ Union College of Union County, NJ, and tuition reimbursement for an approved degree program at an accredited college or university.
Terms of Employment | Full-time. Flexible schedule to meet department needs. Some evening, weekends, and extended hours will be required. Ability and willingness to travel on short notice to all on and off- campus sites as needed by the college. Flexible hours are required throughout the year, especially at peak times. Position may be required to work at any campus at any time. Employees must establish primary residency in New Jersey within one year of appointment unless an exemption applies.
Campus | Cranford
Department | Career Services
Full-time, Part-time, Adjunct | Full Time
Exempt or Non-Exempt |
Regular,Temporary, or Grant | Regular
General Description | The Student Services Generalist is the primary contact with students who are in need of Career advising and guidance. The Generalist will be responsible for assisting students through career advising, exploration, and appropriate major sections in alignment with their career choice. The Generalist will perform academic advising as needed and will engage in institutional retention initiatives, oversee the Owl Leadership Academy, and support the Community College 3.0 initiatives established by the College
Characteristics, Duties, and Responsibilities
• Provides direction, process overview and information to students, parents, non-traditional, and adult learners regarding: the College admission process, registration, financial aid, student account functions, College programs, activities and student services. Provides referrals for the Americans with Disabilities Act and other special needs.
• Monitors services and flows of traffic in the Student Development One Stop Centers as it relates to Career Services.
• Responsible for the oversight, utilization, and reporting of Career Services technology platforms, including VMock, Handshake, Focus 2, Stepping Blocks, Parker Dewey, EAB Navigate, and Forage, while providing training, support, and data analysis to advance student career readiness and engagement.
• Develops career and individual action plans through the use of EAB Navigate Journeys, and other supporting career tools to guide students toward on-time graduation and preparation for internship, experiential learning, and job placement to ensure career readiness.
• Coordinate effective communication to student body to market any and all career opportunities local and abroad. This includes, but is not limited to phone calls, text messages, emails, and utilizing retention platform tools to reach out to students.
• Oversee the Owl Leadership Academy, including the recruitment, hiring, training, supervision, and career development of student leaders. Ensure participants develop workforce-ready skills through alignment with the NACE Career Readiness Competencies.
• Collaborate with the academic division on updates and trainings pertaining to the NACE (National Association of Colleges and Employers) Career Readiness Competencies .
• Assists with new adult learner student orientations and provides on-going information to students, potential students, and parents regarding policies, programs, and procedures.
• Reads, interprets, and communicates College policies and procedures.
• Recommend improvements in department procedures. Collaborate with other staff/administrators/faculty to identify improvements needed in procedures and communication.
• Performs related duties as assigned by supervisor.
Education Requirements
• Bachelor’s degree required.
Experience
• Outstanding customer service and communication skills.
• Experience working with diverse student populations.
• Proficient in Microsoft Suite (Word, Excel, Outlook, PowerPoint).
Competencies and Skills Required
• Must possess strong interpersonal skills to interact tactfully and courteously with students, the general public, faculty, and other staff members.
• Must be a “quick study” in order to quickly grasp knowledge of policies and procedures relating to every aspect of student services that a prospective or current student may utilize.
• Analytical and problem-solving skills.
• Ability to take required initiative to solve problems.
• Ability to collaborate with others.
• Commitment to student service and a diverse population.
• Must be comfortable with using multiple tech platforms to effectively assist students
Physical Demands and Work Environment | • This position’s duties are normally performed in a typical interior/residence work environment, based on the activity scheduled.
• Some physical effort required; however, the employee must occasionally lift and/or move up to 25 pounds.
• No or very limited exposure to physical risk.
• Some travel required.
Salary | $53,000
Additional Information | UCNJ Union College of Union County, NJ does not discriminate and prohibits discrimination, as required by state and/or federal law, in all programs and activities, including employment and access to its career and technical programs.
UCNJ Union College of Union County, NJ is an EEO/AAP Employer/Protected Veteran/Disabled
==============
Disclaimer: This job description outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management’s right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.
==============
We offer a comprehensive benefits package for full-time faculty and staff which includes Medical, Dental and Vision Benefits. We also offer twenty vacation days, ten paid holidays, and a ten-week summer work schedule which allows the college to close on Fridays. Other additional benefits include gym privileges, tuition remission for credit and non-credit courses at UCNJ Union College of Union County, NJ, and tuition reimbursement for an approved degree program at an accredited college or university.
Terms of Employment | Full-time. Flexible schedule to meet department needs. Some evening, weekends, and extended hours will be required. Ability and willingness to travel on short notice to all on and off- campus sites as needed by the college. Flexible hours are required throughout the year, especially at peak times. Position may be required to work at any campus at any time. Employees must establish primary residency in New Jersey within one year of appointment unless an exemption applies.
Posting Detail Information
Open Date | 06/25/2026
Close Date |
Open Until Filled | Yes
Close Date |
Open Until Filled | Yes
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * How did you hear about this employment opportunity?
- Public Job Posting on UCC.edu
- Internal Job Posting (Paper Posting)
- Personal Referral
- Agency Referral
- Print Advertisement/Publication (IE: Sunday Star Ledger)
- Linked-in
- NJ.com
- HigherEdJobs.com
- HERC.org
- Other Website Not Listed
- Other Source Not Listed
- * If you heard of this employment opportunity from a print advertisement/publication, please indicate where you heard of this employment opportunity. If you have chosen a specific answer to question number one, please put “N/A” in the answer field.
(Open Ended Question) - * If you heard of this employment opportunity from another web site or another source not listed in question number one, please indicate where you heard of this employment opportunity. If you have chosen a specific answer to question number one, please put "N/A" in the answer field.
(Open Ended Question) - * Describe a situation when you tried to solve a problem with ideas and methods that had not been tried before. What was the result?
(Open Ended Question) - * Describe a specific instance, in a group situation, where you made your views known about an issue important to yourself. What was the issue, and why was it crucial?
(Open Ended Question) - * How do you decide which tasks take priority when organizing a complete project?
(Open Ended Question) - * Do you have a valid New Jersey Drivers License?
- Yes
- No
- * Effective September 1, 2011, the “New Jersey First Act” contains new residency requirements for most public officers and employees. Current, new, or prospective public employees should be aware that the New Jersey First Act, N.J.S.A. 52:14-7 (L. 2011, Chapter 70), requires employees of all public employers (for example, state, county, and municipal governments), public agencies, authorities, boards, bodies, commissions, public institutions of higher education, certain quasi-public entities, and all school boards to reside in the State of New Jersey unless otherwise exempted under the law. Are you currently a resident of the State of New Jersey?
- Yes
- No
Optional & Required Documents
Required Documents
- Resume/CV
- Cover Letter
- Unofficial Transcripts (official due upon hire)
Optional Documents
UCNJ Union College of Union County, NJ does not discriminate and prohibits discrimination, as required by state and/or federal law, in all programs and activities, including employment and access to its career and technical programs.
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