Student Services Technician

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Student Services Technician

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Please see Special Instructions for more details.

San Diego Miramar College is piloting anonymous screening format as a means to minimize implicit bias in the screening of applications. The anonymous screening format of applications refers to the process of reviewing applications without revealing the personal information of the applicants, such as their name, gender, or other potentially biased details. This approach aims to eliminate unconscious biases, promoting fair and objective evaluation based solely on the experience of the applicants. By anonymizing applications, screening committees create a more inclusive and diverse hiring process.

To ensure consistency, fairness, and alignment with our commitment to Diversity, Equity, Inclusion, and Accessibility (DEIA), please submit only the materials specifically requested in this posting (e.g., no personal photos, articles, etc.). Be sure to upload the required documents using the respective document name labels. Uploading extraneous materials, unless explicitly requested, may result in your application not being reviewed. Only complete application packets will be forwarded to the committee.

Application materials sent via mail, fax, or email will not be accepted. All correspondence, including interview invitations, will be communicated via email.

We are dedicated to maintaining the confidentiality of all inquiries, nominations, and applications in the strictest confidence, and we encourage applicants from diverse backgrounds to apply.

Posting Details

 Posting Details (Default Section) 

Closing Date:  | 10/29/2026
Open Until Filled  | No
Classification Title  | Student Services Technician
Working Title  | Student Services Technician
Recruitment Limits  |
Location  | San Diego Miramar College
Pay Information  | Range 23 ($5,448.21 -$6,814.00) per month based on the current Classified salary schedule.
• New employees will begin on Step F ($5,448.21).
• Salary negotiation is not allowed.
• Promoted or transferred employees will be placed as specified in the CBA.
• This position is FLSA Non-exempt (may accrue overtime).
• Excellent Benefits are provided to all Contract employees with assignments greater than, or equal to, 50% (0.50 FTE) and all eligible dependents.
• A temporary probationary period will apply to the employee entering this assignment.
The SDCCD Employment page provides a link to employee collective bargaining agreements/handbooks, salary schedules and more information about terms and conditions of employment to include salary and benefits.

AFT Classified Professionals – Salary Schedule link: https://www.sdccd.edu/docs/HumanResources/employee%20relations/Salary%20Schedules/Classified%20Salary%20Schedule%202024.pdf

SDCCD Employee Relations webpage link:
https://www.sdccd.edu/departments/human-resources/employee-relations/

Collective Bargaining agreements/handbooks link:
https://www.sdccd.edu/departments/human-resources/employee-relations/collective-bargaining-agreements.aspx
Position Equivalent FTE:  | 1.0 FTE
No. Months:  | 12 months
Position Number:  | 00120670
FLSA Status  | Non-Exempt (accrues overtime)
Position Type  | Classified
Bargaining Unit  | AFT - Classified Professionals
Range  | 23
Department  | Enrollment Svcs
The Position  | Applications are currently being accepted for the Student Services Technician (SST) position in the Admissions and Records Office at San Diego Miramar College. Hours are Monday through Thursday from 9:30am-6pm and Friday from 7:30am-4pm. The Student Services Technician performs complex, specialized Admissions & Records functions that require independent judgment and the interpretation and application of District policies, state and federal regulations, and established procedures. Responsibilities include processing admissions, residency classification, and enrollment for specialized student populations and programs, including College and Career Access Pathways (CCAP) and other underserved student populations. The position serves as a primary point of contact for external high school districts, educational partners, and designated program liaisons. The position processes student petitions, honors designators, census rosters, grade reconciliations, and corrections; oversees incoming student records processing and records retention in accordance with District and regulatory requirements. The Student Services Technician independently evaluates documentation, determines student eligibility and compliance, resolves complex records and enrollment issues, and coordinates with internal departments, external agencies, and educational partners. Assigned functions may be subject to audits, reporting, and compliance reviews and may directly affect institutional funding, data integrity, and regulatory compliance.
San Diego Miramar College, a student-ready college, invites all qualified candidates to apply for the position of Multimedia Specialist. Miramar College, a leader in providing student access and success, seeks candidates who are motivated by serving students in a college community and are committed to diversity, equity, and inclusion (DEI).

We are a fast‐growing and innovative college with a freshly adopted focus on diversity, equity, and inclusion as we move into a new era. Recently designated as an emerging Minority Serving Institution (MSI) the College is committed to helping students access higher education and achieve success inside and outside the classroom.The College is located in the Mira Mesa/Scripps Ranch area of San Diego and is one of four colleges/centers in the San Diego Community College District. Our student population of 25,387 [African American (6%), American Indian or Alaskan Native (<1%), Asian (14%), Filipino (3%), Hispanic/Latina/o/e/x (33%), Multiple Ethnicities (8%), Pacific Islander (<1%), White (34%), Unreported (2%)], is reflective of the diverse community we serve.In addition to expertise in their field, San Diego Miramar College seeks applicants who possess the knowledge, skills, and abilities to support our diverse student populations. Additionally, candidates should be able to demonstrate ways they will develop tools and resources to better serve historically marginalized and minoritized populations. We strongly encourage candidates who possess the experience for the position, and who are student-centered and continue to demonstrate a commitment to diversity, equity, and inclusion (DEI) to best serve our student population.Those who join our team at San Diego Miramar College can expect to be part of an inclusive, innovative, and equity-focused community that promotes broad collaboration among faculty, classified professionals, administration, students, and community and industry partners. We are proud of our commitment to create a socially just and responsive culture, host ethnically diverse speakers, and support various equity-focused professional development opportunities. Our college strives to ensure that students reach their full potential by eliminating gaps in academic outcomes that traditionally hinder students of color and disproportionately impacted students. In fact, the college’s commitment to diversity, equity, and inclusion is encapsulated by our newly adopted Strategic Goal #5:Miramar College Strategic Goal #5Diversity, Equity, and Inclusion (DEI) – Build an environment that embraces diversity, equity, inclusion, anti-racism, and social justice for the benefit of the college community.Strategic Direction 1- Systematically update college processes, programs, and practices within a comprehensive equity framework for equity-minded practices in the workplace, the classroom, and support programs/services.Strategic Direction 2- Establish comprehensive professional development for the campus community to increase capacity around and engage in equity, diversity, inclusion, social justice, and anti-racism.Strategic Direction 3-Systematically review, develop and incorporate equity-minded practices in: 1) culturally responsive instructional pedagogy, 2) student-centered services, and 3) recruitment, screening, and retention of employees.Applicants can review Miramar College’s full strategic plan on Miramar College’s: https://sdmiramar.edu/sites/default/files/2021-07/San_Diego_Miramar_College_Fall_2020-Spring_2027_Strategic_Plan.pdf
Information on historically marginalized and minoritized populations link: https://sdmiramar.edu/services/lead

Applications are currently being accepted for Student Services Technician in the Admissions and Enrollment, located at Miramar College. Selected candidate must be willing to adjust work days/hours based on the department’s needs.


Please note that an employee may be transferred to any site at the option of the Chancellor.
Classification Description  | Classification description link: https://www.sdccd.edu/docs/humanresources/classification/descriptions/Office%20Technical/Student%20Services%20Technician.pdf


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Desired Qualifications  | 1. Knowledge of college admissions, enrollment, residency classification, student records, and dual enrollment processes, including applicable District policies and state and federal regulations.
2. Experience interpreting and applying complex District policies, procedures, and state and federal regulations to determine student eligibility, residency, enrollment, and compliance requirements.
3. Demonstrated ability to exercise independent judgment when reviewing documentation, resolving complex student records and enrollment issues.
4. Experience coordinating with external high school districts, educational partners, community organizations, and designated program liaisons to facilitate admissions, enrollment, and student services.
5. Experience maintaining accurate student records and overseeing incoming records processing and retention in accordance with District procedures, regulatory requirements, audit standards, and established records-retention practices.
6. Experience using student information systems, document management systems, databases, spreadsheets, and related technology to process transactions, maintain records, research student information, and support Admissions & Records operations.
7. Ability to handle confidential and sensitive student information with discretion, tact, and professionalism while maintaining compliance with applicable privacy requirements, District policies, and state and federal regulations.
8. Experience providing training, technical assistance, or work guidance to staff on Admissions & Records procedures, policies, systems, and specialized functions while fostering collaboration and consistency in service delivery.
9. Strong organizational, analytical, communication, and problem-solving skills, with the ability to manage multiple priorities, meet deadlines, resolve complex issues, and provide accurate, student-centered service in a fast-paced environment.
10. Demonstrated commitment to equity, inclusion, and student success, with the ability to provide responsive and supportive services to students from diverse backgrounds while consistently applying established eligibility, documentation, and compliance requirements.


Foreign Degree:  | Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC.(ACEI). A copy of the evaluation must be submitted with your on-line application.

NACES Link: https://naces.org/
ACEI Link: https://acei-global.org/evaluation-services/
Commitment to Diversity:  | All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and classified professionals.

For the EEO / Diversity / Nondiscrimination – Policies and Procedures, click link: https://www.sdccd.edu/departments/human-resources/eeo-diversity/policies-and-procedures.aspx
Special Instructions to Applicants:  | San Diego Miramar College is piloting anonymous screening format as a means to minimize implicit bias in the screening of applications. The anonymous screening format of applications refers to the process of reviewing applications without revealing the personal information of the applicants, such as their name, gender, or other potentially biased details. This approach aims to eliminate unconscious biases, promoting fair and objective evaluation based solely on the experience of the applicants. By anonymizing applications, screening committees create a more inclusive and diverse hiring process.

To ensure consistency, fairness, and alignment with our commitment to Diversity, Equity, Inclusion, and Accessibility (DEIA), please submit only the materials specifically requested in this posting (e.g., no personal photos, articles, etc.). Be sure to upload the required documents using the respective document name labels. Uploading extraneous materials, unless explicitly requested, may result in your application not being reviewed. Only complete application packets will be forwarded to the committee.
Application materials sent via mail, fax, or email will not be accepted. All correspondence, including interview invitations, will be communicated via email.
We are dedicated to maintaining the confidentiality of all inquiries, nominations, and applications in the strictest confidence, and we encourage applicants from diverse backgrounds to apply. Complete the online application, including examples and outcomes listed within the Duties section of your Employment History including detailed employment history; Complete responses to the Supplemental Questions, including examples and outcomes; Resume; Cover Letter; ANDThree (3) Professional References (at least one Supervisor)
Tentative Timeline (Subject to Amendments)  | First level interview: Week of 11/16/2026
Final level interview: Week of 11/30/2026
Conditions of Employment:  | SELECTED CANDIDATE IS REQUIRED TO COMPLETE THE FOLLOWING PRIOR TO EMPLOYMENT: Submit “official” college transcripts as stated on application (even if a degree is not a requirement for this position); Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment); Have fingerprints taken by a Live Scan computer at the District’s expense (Clearance must be received prior to first day of employment); Present original documents for proof of eligibility to work in the United States as required by the I9 Employment Eligibility Verification form; AND, Attend a new hire processing appointment in People, Culture, and Technology Services located at the District Administrative Offices. 
EMPLOYMENT AFTER RETIREMENT
If you accept a contract (permanent) position with SDCCD and are a retired annuitant with CalPERS or CalSTRS, you must reinstate from your retirement system. Please reference the CalPERS or CalSTRS website for further information.

CalPERS Link: https://www.calpers.ca.gov/retirees/working-after-retirement/reinstatement-from-retirement
CalSTRS Link: https://www.calstrs.com/retirement-after-reinstatement-enhancements-faq
Additional Information:  | EMPLOYEE BENEFITS
SDCCD provides a comprehensive fringe benefit package for its full-time classified employees. The District contributes toward the cost of the premium (including dependent coverage) for the medical insurance plan options. Additional benefits include dental, vision, sick leave, vacation and opportunities for professional development. Contract employees become members of the California Public Employees’ Retirement System (CalPERS) upon appointment.

* Medical, dental, and vision plans are 100% employer paid for you and all dependents
* $50,000 group term life insurance
* 16 vacation days, 12 sick days, 16 holidays, and winter recess paid time off
* Tuition reimbursement
* Educational incentive program (for salary advancement)
* CalPERS employer contribution rate of 26.40% (2026)
Posting Number  | CL01965

Supplemental Questions

Required fields are indicated with an asterisk (*).

Required & Optional Documents

San Diego Community College District – People, Culture, and Technology (HR) Division

3375 Camino del Rio South, Suite, San Diego, CA 92108-3883

(619) 388-6579 | [email protected]

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