Fayetteville State University logo

Fayetteville State University

Student Success Coordinator

🇺🇸 Fayetteville, NC

🕑 Full-Time

💰 TBD

💻 Other

🗓️ July 28th, 2025

Canvas

Edtech.com's Summary

Fayetteville State University is hiring a Student Success Coordinator. The coordinator manages projects with the Assistant Vice Chancellor for Academic and Student Success to boost student retention and graduation rates, while supporting students navigating university services through the Bronco One Stop center.

Highlights
  • Coordinate and manage student success projects aimed at improving retention and graduation rates.
  • Work closely with the Assistant Vice Chancellor for Academic and Student Success.
  • Utilize software including Microsoft Office, Student Success Software, Degree Works, Starfish, Canvas, and Banner.
  • Requires a Master’s degree with one year of related experience or a Bachelor’s degree with equivalent experience in higher education.
  • Prefer candidates with higher education experience, project coordination skills, and knowledge of student success initiatives.
  • Serve the Bronco One Stop department, a centralized student service center at Fayetteville State University.
  • Employ strong communication, organizational, problem-solving, and interpersonal skills.
  • Position is full-time, exempt professional staff, funded by non-state funds.
  • Supports diverse and at-risk student populations with academic advising, coaching, and resource referrals.
  • Compensation commensurate with education and experience.

Student Success Coordinator Full Description

Student Success Coordinator

Position Title:  | Student Success Coordinator
Working Title:  | Student Success Coordinator
Position Number:  | 008048
Full-Time Or Part-Time:  | Full Time
Time Limited Position:  | No
Number of Vacancies:  | 1
Department:  | Bronco One Stop
Posting Number:  | 0401780
SHRA/EHRA:  | Exempt Professional Staff (EPS)
Job Category:  | Professional
Hiring Range:  | Commensurate with Education and Experience
Overall Position Competency:  | Flat Rate

Primary Purpose of the Organization:  | The Bronco One Stop is a centralized space for students to access common student services to strengthen their ability to navigate Fayetteville State University. The goal of Bronco One Stop is to enhance the student experience with the application process, academic records, financial aid, making payments, speaking with an advisor to register for classes, gaining assistance with degree planning, receiving academic support and navigating university resources.

Primary Purpose of the Position:  | The Student Success Coordinator will work closely with the Assistant Vice Chancellor for Academic and Student Success to coordinate and manage projects related to student success to increase retention and graduation rates.

This position is funded by non – state funds. Continuation of this position is contingent upon the continuing availability of those non-state funds.

Minimum Education And Experience Requirements:  | Master’s degree from an accredited institution with one year of related experience, or Bachelor’s degree with equivalent combination of experience in a higher education setting, preferably in academic advising, college access, counseling, student services, or student affairs.

Knowledge, Skills And Abilities:  | General understanding of higher education, university policies and procedures. Knowledge of tutoring, advising, practices and techniques. The position must have excellent written, listening skills and oral communication skills, combined with effective organizational skills as required to supervise and work independently while contributing to a team environment. The position must be able to use effectively computer software such as Microsoft Office, Student Success Software, Degree Works, Starfish, Canvas, Banner. Knowledge of student success initiative development and implementation, student resources, referrals and institution services and student success and retention strategies. Ability to relate to at risk students, diverse population and to maintain composure when faced with difficult situations. Ability to multi-task and organize, prioritize, and follow multiple projects and tasks through to completion with an attention to detail. Ability to analyze problems, identify solutions and take appropriate action, resolve problems using independent judgment and decision-making processes. Ability to establish and maintain effective working relationships with other department staff, students

Preferred Qualifications:  | Higher Education Experience Project coordination/management experience Knowledge of student success programs and initiatives
Special Instructions To Applicants:  |
Notice to Applicants:  | Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.”
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.
Closing Date:  |
Open Until Filled:  | Yes

Additional Information for Applicants:  | All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate.

EEO Statement:  | This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on race, religion, color, national origin, sex, age, disabling condition, political affiliation or sexual orientation. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.
Veteran's Statement:  | Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.
Quick Link:  | https://jobs.uncfsu.edu/postings/27492
Supplemental Questions
Required fields are indicated with an asterisk (*).
  1. * Please indicate if you have a Bachelor's or Master's degree. 
    • Bachelor's
    • Master's
  2. * Do you have experience with retention and related programming for undergraduate students? 
    • Yes
    • No
  3. * Please describe your experience in advising/counseling/coaching in academic planning and student success. 
    (Open Ended Question)
  4. * How many years experience do you have working with student success programs in a higher education setting? 
    • 0
    • Less than one year
    • One to two years
    • Two to three years
    • Three or more years
Optional & Required Documents
Required Documents
  1. Cover Letter
  2. Resume/Curriculum Vitae
  3. Unofficial Transcripts
Optional Documents
  1. Other Document
  2. Other Documents Continued