Troy University
Student Support and Engagement Coach
🇺🇸 Troy, AL
🕑 Full-Time
💰 TBD
💻 Academic Advising
🗓️ January 7th, 2026
Edtech.com's Summary
- Provide student support services to undergraduate business students in the Sorrell College of Business.
- Focus on improving student retention and progression.
- Serve as a departmental advising expert, assisting students with academic planning and career development.
- Teach business courses in areas of expertise, especially the orientation course and general business.
- Required qualifications: Bachelor's degree in business or related field from an AACSB accredited institution and student support/program management experience.
- Preferred qualifications: Master's degree, experience in academic advising or student success at the university level, familiarity with retention initiatives and student engagement software (e.g., CRM), ability to teach foundational business courses, and collaborative skills.
- Work hours are 8 AM to 5 PM, full-time position.
- Position is within the Dean's Office of the Sorrell College of Business.
- No supervisory responsibilities required.
- Driving may be necessary but is not a primary job duty.
Student Support and Engagement Coach Full Description
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.
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| Posting Number | SF2417P |
|---|---|
| Position Title | Student Support and Engagement Coach |
| Position Type | Professional/Salaried |
| Department | Dean's Office - Troy |
| Division | Sorrell College of Business |
| Campus | Troy |
| Work Status | Full-Time (FT) |
| Temporary | No |
| Location | Troy - T01 |
| Job Summary | The Student Support and Engagement Coach will provide student support services to undergraduate business students in the Sorrell College of Business, with a strong focus on improving student retention and progression. This position will serve as a departmental advising expert and assist students with academic planning and career development throughout their degree program, and teach business courses in area(s) of expertise, with a focus on the college’s orientation course and general business. |
| Minimum Qualifications | 1. Bachelor’s degree in business or closely related field from an AACSB accredited institution. 2. Student Support and Program Management Experience. |
| Preferred Qualifications | 1. Master’s degree in business or closely related field from an AACSB accredited institution. 2. Experience in academic advising or student success at the university level. 3. Familiarity with retention-focused initiatives, student tracking systems (e.g., CRM), or student engagement software. 4. Ability to teach foundational business courses and engage students in academic and career planning. 5. Demonstrated ability to work collaboratively with academic departments and student support units. |
| Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties? | Driving may be necessary but is not a primary responsibility |
| Work Hours | 8-5 |
| List any hazardous conditions or physical demands required by this position | N/A |
| Does this position have supervisory responsibility? | No |
| Posting Date | 10/22/2025 |
| Closing Date | |
| Open Until Filled | Yes |
| Special Instructions to Applicants | |
| Quick Link | https://www.troyuniversityjobs.com/postings/45825 |
| Solicit References Through the System? | No |
|---|---|
| Last Day a Reference Provider Can Submit Reference | |
| Applicant Special Instructions | Qualified applications will be made available to the department/committee for review immediately upon submission. We ask that you provide email addresses for your reference providers and please be certain that the email addresses you list are accurate. If you are selected as a candidate for consideration by the department/committee, an instructional email will be sent to your reference providers to ask that they submit a reference letter on your behalf via a link to our reference portal. Separate reference letters will be requested for each position to which you apply (if applicable), so your reference providers will be contacted separately for each application on which you list them. Reference letters will not be copied from one application to another. You can assure your reference providers that our system is secure and that all letters are confidential. If your reference providers have trouble using the reference portal, please advise them to contact jobs@troy.edu. |
Required fields are indicated with an asterisk (*).
- *
How did you hear about this employment opportunity?
- Troy University employment website (www.troyuniversityjobs.com)
- Chronicle of Higher Education
- Higher Ed Jobs
- Social Media website
- Indeed
- Other employment website (please specify below)
- Employee Referral (please specify below)
- Local newspaper (please specify below)
- Professional journal (please specify below)
- Other source (please specify below)
-
Please specify:
(Open Ended Question)
* Do you have a Bachelor's degree in business or related field?
- Yes
- No
- *
Do you have student support and program management experience?
- Yes
- No
- Cover Letter
- List of References
- Curriculum Vitae
- Unofficial Transcript 1
- Other Document
Optional Documents
- Employment is contingent upon a satisfactory background check.
- Troy University is an Equal Employment Opportunity and Affirmative Action employer.
- Troy University participates in eVerify.
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