J Sargeant Reynolds Community College
Student Support Services Administrative Specialist
🇺🇸 Richmond, VA
🕑 Part-Time
💰 $18 - $20 per Hour
💻 Other
🗓️ September 1st, 2025
Edtech.com's Summary
J. Sargeant Reynolds Community College is hiring a Student Support Services Administrative Specialist. The role involves assisting students in accessing federal, state, local, and institutional benefits by screening and guiding them through application processes and providing administrative support to the Dean of the Downtown Campus, managing office operations, scheduling, and maintaining records.
Highlights
- Assist students in connecting to various benefits and resources by screening and supporting their applications.
- Provide administrative and organizational support to the Dean of the Downtown Campus.
- Manage office operations, including maintaining calendars, databases, spreadsheets, scheduling appointments, filing systems, and preparing reports.
- First point of contact for students, faculty, staff, and community members, delivering exceptional customer service.
- Proficient in Microsoft Office Suite, SharePoint, Google Drives, EAB Navigate, and Oracle Student Information System (SIS).
- Requires Associate's degree in administrative support or equivalent qualifications.
- Part-time position, approximately 29 hours per week or less, with a pay range of $18 to $20 per hour.
- May require travel between campuses as needed.
- Knowledge of office management practices and experience in operating automated office equipment is necessary.
- Strong organizational skills, ability to manage priorities, and exercise sound judgment independently.
Student Support Services Administrative Specialist Full Description
Student Support Services Administrative Specialist
Please see Special Instructions for more details.
Position is open until filled. Application review will begin on September 5, 2025.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Posting Details
Posting Summary
Working Title | Student Support Services Administrative Specialist
Role Title | Admin and Office Spec III
Role Code | 19013-SW
FLSA | Nonexempt
Pay Band | 03
Position Number | 283W0540
Agency | J. Sargeant Reynolds Community College
Division | J. Sargeant Reynolds Community College (Div)
Work Location | Richmond (City) - 760
Hiring Range | Salary commensurate with experience; $18 - $20 per hour
Emergency/Essential Personnel | No
EEO Category | N-No EEO-4 Reporting
Full Time or Part Time | Part Time
Does this position have telework options? -Telework options are subject to change based on business needs- | No
Does this position have a bilingual or multilingual skill requirement or preference? | No
Work Schedule | Part-time hourly positions are not eligible for state benefits. Wage employees are restricted to working approximately 29 hours per week or less, not to exceed 1,500 hours annually. Schedule set by supervisor.
Sensitive Position | No
Job Description |
Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.
Reynolds Community College is seeking a Student Support Services Administrative Specialist to assist students get connected to federal, state, local, and institutional benefits and resources, by screening students for benefits and working with them through the application process for those benefits. Connecting more students to benefits will help mitigate or remove the effects of external variables that may inhibit a student’s ability to perform in the classroom or otherwise persist at the College.
This role also provides administrative and organizational support to the Dean of the Downtown Campus. Serving as the first point of contact for students, faculty, staff, and community members, the specialist will deliver exceptional customer service while managing daily office operations. Responsibilities include maintaining calendars, databases, and spreadsheets; scheduling appointments; developing and managing filing systems; preparing reports; and providing direct administrative support to units reporting to the dean.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Knowledge, Skills, and Abilities:
Proficiency with Microsoft Office Suite and SharePoint; ability to maintain Google Drives and utilize student success platforms such as EAB Navigate and Oracle Student Information System (SIS). General knowledge of office management practices and procedures. Working skills in the operation of automated office equipment. Ability to manage competing priorities, make independent work-processing decisions, and exercise sound judgment. Demonstrated ability to effectively use PCs and current software applications. Strong organizational skills with the ability to perform office support functions in a fast-paced environment.
Additional Considerations | Associate’s degree in administrative support.
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | Travel between campuses, as needed.
Role Title | Admin and Office Spec III
Role Code | 19013-SW
FLSA | Nonexempt
Pay Band | 03
Position Number | 283W0540
Agency | J. Sargeant Reynolds Community College
Division | J. Sargeant Reynolds Community College (Div)
Work Location | Richmond (City) - 760
Hiring Range | Salary commensurate with experience; $18 - $20 per hour
Emergency/Essential Personnel | No
EEO Category | N-No EEO-4 Reporting
Full Time or Part Time | Part Time
Does this position have telework options? -Telework options are subject to change based on business needs- | No
Does this position have a bilingual or multilingual skill requirement or preference? | No
Work Schedule | Part-time hourly positions are not eligible for state benefits. Wage employees are restricted to working approximately 29 hours per week or less, not to exceed 1,500 hours annually. Schedule set by supervisor.
Sensitive Position | No
Job Description |
Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.
Reynolds Community College is seeking a Student Support Services Administrative Specialist to assist students get connected to federal, state, local, and institutional benefits and resources, by screening students for benefits and working with them through the application process for those benefits. Connecting more students to benefits will help mitigate or remove the effects of external variables that may inhibit a student’s ability to perform in the classroom or otherwise persist at the College.
This role also provides administrative and organizational support to the Dean of the Downtown Campus. Serving as the first point of contact for students, faculty, staff, and community members, the specialist will deliver exceptional customer service while managing daily office operations. Responsibilities include maintaining calendars, databases, and spreadsheets; scheduling appointments; developing and managing filing systems; preparing reports; and providing direct administrative support to units reporting to the dean.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Knowledge, Skills, and Abilities:
Proficiency with Microsoft Office Suite and SharePoint; ability to maintain Google Drives and utilize student success platforms such as EAB Navigate and Oracle Student Information System (SIS). General knowledge of office management practices and procedures. Working skills in the operation of automated office equipment. Ability to manage competing priorities, make independent work-processing decisions, and exercise sound judgment. Demonstrated ability to effectively use PCs and current software applications. Strong organizational skills with the ability to perform office support functions in a fast-paced environment.
Additional Considerations | Associate’s degree in administrative support.
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | Travel between campuses, as needed.
Posting Detail Information
Posting Number | WGE_2726P
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 08/29/2025
Job Close Date | 09/12/2025
Open Until Filled | Yes
Agency Website | www.reynolds.edu
Contact Name | Reynolds HR
Email |
Phone Number |
Special Instructions to Applicants | Position is open until filled. Application review will begin on September 5, 2025.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information | This position is not eligible for employment-based sponsorship.
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/88386
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 08/29/2025
Job Close Date | 09/12/2025
Open Until Filled | Yes
Agency Website | www.reynolds.edu
Contact Name | Reynolds HR
Email |
Phone Number |
Special Instructions to Applicants | Position is open until filled. Application review will begin on September 5, 2025.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information | This position is not eligible for employment-based sponsorship.
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/88386
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Do you have experience providing administrative support or working in customer service?
- No
- Yes
- * Will you require sponsorship to accept employment?
- Yes
- No
- * Have you ever been employed full-time or part-time by Reynolds Community College or any institution within the Virginia Community College System (VCCS)? If yes, please specify the institution, your position title, and dates of employment:
(Open Ended Question)
Applicant Documents
Required Documents
- Resume
Optional Documents
- Unofficial Transcripts
- Cover Letter/Letter of Application
- Alternative Hiring Process Letter
- (877) 340-5577
- ats@ssc.vccs.edu
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