Support Services Associate

🇺🇸 Charlotte, NC

🕑 Full-Time

💰 $32K - $39K

💻 Operations

🗓️ June 5th, 2025

Edtech.com's Summary

UNC Charlotte is hiring a Support Services Associate. The role involves receiving and scanning incoming mail, assigning packages using SC Logic tracking software, and managing time-sensitive mail. Responsibilities also include sorting and delivering departmental mail, managing records, generating reports from metering machines, and troubleshooting equipment. The associate must communicate effectively with colleagues and utilize various databases to ensure accurate mail processing.

Highlights

Receive and scan packages, assign them to departments.
Use software such as SC Logic, Pitney Bowes, and 2Ship for package and mail management.
Utilize SC Logic and contact USPS to resolve delivery issues.
Perform preventive maintenance on equipment.
Operate a state-owned vehicle for mail delivery across campus and affiliated locations.
High school diploma or equivalency required; customer service experience preferred.
Salary range: $31,554 - $39,398.
Must understand postal regulations and have an eye for detail.