System Support Specialist

🇺🇸 Manhattan, KS 🕑 Full-Time 💰 $19 - $21 per Hour 💻 Information Technology 🗓️ July 16th, 2026

Canvas CRM Salesforce

Edtech.com's Summary

Kansas Child Care Training Opportunities (KCCTO) is hiring a System Support Specialist. The role involves managing customer communications, supporting professional development activities, processing course registrations and scholarships, handling logistics for meetings, and assisting in systems building efforts within the early childhood education sector.

Highlights

Manage course processing including registration, participant communication, trainer coordination, and completions.
Monitor workflow for course approvals and handle invoice, payment, and refund management.
Support collaboration with Workforce Development Advisory Group, Registry Governance Board, and KCCTO Board of Directors.
Process scholarship applications by verifying eligibility and awarding scholarships.
Manage unique event registrations and maintain customer service through phone and email communication.
Coordinate logistics for meetings including venue, meals, and minute-taking.
Required skills include proficiency in Microsoft Office, web applications, and CRM tools such as Salesforce.
Minimum qualifications: high school diploma or equivalent and two years of relevant experience.
Preferred qualifications: associate’s degree or higher, familiarity with licensed childcare, multitasking ability, and strong customer service skills.
Compensation range is $19.23 to $20.68 per hour.