Edtech.com's Summary

Harvard T.H. Chan School of Public Health is hiring a Systems Administrator for the Center for Biostatistics in AIDS Research (CBAR) in its Department of Information Technology. The hybrid, term-limited role (through November 30, 2027, with the possibility of extension) joins the school’s IT Infrastructure Team to administer the Linux, Windows, and VMware environments behind CBAR’s NIH-funded clinical trial statistics.

Highlights

Maintain and administer Linux, Windows, and VMware computing environments, including hardware, system software, applications software, and networking.
Build, configure, and maintain systems as part of the IT Infrastructure Team and implement IT solutions to complex business problems.
Plan and implement system security measures to protect data, software, and hardware, and contribute to disaster recovery, compliance, and business continuity planning.
Create accounts, manage access, apply patches, run updates and upgrades, and perform data backups and disaster recovery operations.
Troubleshoot and resolve user and server issues with proper documentation, working directly with users.
Five or more years of relevant IT experience, including three or more in systems administration, with Red Hat Linux, Windows Server and Active Directory, VMware, and Linux shell scripting.
Familiarity with data security compliance standards such as NIST 800-53 and 21 CFR Part 11; RHCSA and CompTIA Server+ certifications are required within one year of hire.
Hybrid, 35 hours per week, with maintenance work one Saturday each month.

Systems Administrator Full Description

Systems Administrator

Center for Biostatistics in AIDS Research (CBAR), Department of Information Technology, Harvard T.H. Chan School of Public Health | Boston, MA | Hybrid

Full-time | Salary grade 057 | Non-union, exempt | 35 hours per week

Term appointment ending November 30, 2027, with the possibility of extension

Job Summary

The Center for Biostatistics in AIDS Research (CBAR), an organization within the Harvard T.H. Chan School of Public Health, is responsible for the design, monitoring and statistical analysis of clinical trials and observational studies for several major national and international NIH-funded clinical research networks. CBAR employs over 100 statisticians, programmers, research scientists, faculty, and staff. CBAR has a hybrid work environment which includes a combination of on-campus/in-person work and remote work.

CBAR is actively recruiting a System Administrator as part of the Harvard T.H. Chan School of Public Health Infrastructure Team within the Department of Information Technology, providing state of the art computational expertise to CBAR.

Job-Specific Responsibilities

Collaborate with other members of the IT Infrastructure Team, maintaining and administering Linux, Windows, and VMware computer environments and related computing networks, including computer hardware, system software, applications software, networking, and all configurations.
Plan and conduct comprehensive infrastructure engineering duties, working as part of a team on building, configuration and maintenance across systems, and implement IT solutions to complex business problems.
Provide technical and project assistance, and work on multiple projects simultaneously.
Support the planning, coordinating, and implementing of system security measures to protect data, software, and hardware.
Contribute to planning and orchestrating disaster recovery, compliance, business continuity, and security solutions for the CBAR computing environment.
Monitor the performance of, create accounts for, and maintain access to the CBAR computing environment, and perform routine system startup and shutdown procedures, applying patches, managing and installing packages, and performing updates and upgrades, including data back-ups and disaster recovery operations.
Assist with troubleshooting and resolving user and server issues promptly and with proper documentation, working directly with users to solve computing problems.

Notes

This position requires schedule flexibility to work longer hours when implementing and evaluating technology and, as necessary, to troubleshoot and resolve problems, including maintenance one Saturday each month.
Red Hat Certified System Administrator (RHCSA) certification is preferred. Within one year of hire, the finalist must obtain RHCSA and CompTIA Server+ certification if they do not have it prior to hire; costs are paid for by the hiring department.
Harvard University is unable to provide visa sponsorship for this position.

Basic Qualifications

Minimum of two years’ post-secondary education or relevant work experience.

Additional Qualifications and Skills

Bachelor’s degree or equivalent experience.
5+ years of relevant IT experience, including 3+ years in systems administration.
Experience maintaining and troubleshooting virtual server environments, experience with security measures to protect data, software, and hardware, and familiarity with data security compliance standards such as NIST 800-53 and 21 CFR Part 11.
Experience with Red Hat Linux, Microsoft Windows Server and Active Directory, virtualization (e.g., VMware), and Linux shell scripting.
Experience with statistical software (e.g., SAS, R, Python) on a research computing cluster is a plus.
Experience with Ansible and Jira are a plus.
Commitment to customer service, comfort working in a demanding, fast-paced environment, and excellent interpersonal, oral, and written communication skills.
Ability to work both independently and collaboratively, and to communicate complex IT and security concepts effectively to non-technical people.

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