Systems Associate

🇺🇸 Remote - US 🕑 Full-Time 💰 $70K 💻 Information Technology 🗓️ September 20th, 2026

CRM

Edtech.com's Summary

Ignite Reading is hiring a Systems Associate to support the day-to-day operation of its internal technology and business systems, working remotely across the US.

Highlights

Manages IT and systems requests through Ignite Reading's internal help desk workflows, from intake through resolution.
Provides frontline administration and support for HubSpot across its Marketing, Sales, Service, and Data hubs.
Handles user lifecycle activities, including onboarding, offboarding, and access changes, across the organization's systems.
Completes assigned security and compliance activities and recurring permissions reviews in line with established policy.
Offers a transparent, non-negotiable salary of $70,000 in a fully remote role.

Systems Associate Full Description

Ignite Reading delivers one-to-one virtual tutoring that teaches every student the foundational reading skills they need to become a confident, fluent reader, closing decoding gaps through daily Science of Reading-based instruction.

Reporting to the Director, IT and Systems, the Systems Associate supports the day-to-day operation and administration of Ignite Reading's internal technology and business systems, working remotely across the US.

Responsibilities

Manages assigned requests through Ignite Reading's internal help desk workflows, from intake through resolution.
Troubleshoots and resolves routine account, access, application, device, and systems issues across Ignite's core tools.
Provides frontline support for staff using HubSpot and connected go-to-market tools, including troubleshooting production issues.
Completes user lifecycle activities, including onboarding, offboarding, and access changes, across Ignite's systems.
Conducts recurring reviews of permissions, access levels, and system configurations using established procedures.
Develops and maintains IT resources, guides, and documentation that improve staff self-service and consistency.

Requirements

1-3 years of experience in IT support, systems administration, or a related role; CompTIA A+ certification strongly preferred.
Experience with Google Workspace and Google Admin Console required.
Experience with HubSpot CRM across multiple hubs, including Marketing, Sales, Service, and Data.
Ability to be disciplined yet flexible while working in a remote environment.
Transparent, non-negotiable salary of $70,000.