Edtech.com's Summary

Cornerstone OnDemand is hiring a Technical Instructional Designer (Assessment Programs) to design, develop, and maintain the technical certifications and assessments in the Cornerstone Certification Program. The role covers the credential lifecycle, from job task analysis and blueprint design through item development and standard setting. The designer also keeps certification content and LMS assets current with product releases while managing several workstreams with minimal oversight.

Highlights

Design, develop, and refresh technical certifications and assessments for the Cornerstone Certification Program.
Support job task analysis, minimally qualified candidate profiling, exam blueprint design, and item development.
Take part in standard setting and cut score determination in line with industry credentialing standards.
Review exam items for clarity, accuracy, cognitive level, blueprint alignment, and freedom from bias.
Update certification content for product releases, item bank revisions, link corrections, and Salesforce Knowledge articles.
Maintain program documentation such as blueprints, MQC profiles, cut score records, SOPs, and the validity evidence file.
Own certification projects from inception to completion on senior-level assignments, managing timelines and stakeholder expectations.
Bring 3-5+ years of instructional design experience in assessment or credentialing, including exam item writing.
Hold a bachelor's degree, 3+ years of LMS experience, and familiarity with psychometric principles like item banking and standard setting.
Hybrid role based in Pune or Hyderabad, collaborating with stakeholders across time zones.

Technical Instructional Designer (Assessment Programs) Full Description

Technical Instructional Designer (Assessment Programs) | Pune or Hyderabad | Hybrid

Location: India | Type: Full-Time | Experience Level: Mid-to-Senior

Summary

The Instructional Designer (Assessment Programs) supports and leads the design, development, and ongoing maintenance of technical certifications, assessments, and learning materials across the Cornerstone Certification Program. This role contributes to the full lifecycle of credential development, from Job Task Analysis (JTA), blueprint design, and item development through standard setting, LMS asset management, and recurring program operations, while also executing hands-on development and maintenance tasks with a high degree of quality and accuracy.

This is a cross-functional role that draws on expertise in instructional design methodology, assessment development, credentialing best practices, project execution, and stakeholder management. The Instructional Designer (Assessment Programs) applies structured program management practices and data-driven decision making to deliver credentials that carry genuine professional value across the Cornerstone ecosystem.

In This Role You Will

Certification Design and Development

Participate in and support the design, development, and refresh of certifications and assessments, including Job Task Analysis (JTA), Minimally Qualified Candidate (MQC) profiling, examination blueprint design, item development, standard setting, and cut score determination, in alignment with industry credentialing standards
Review examination items and credential content for clarity, accuracy, cognitive level, alignment to blueprint specifications, and freedom from bias prior to deployment
Provide content direction and blueprint alignment guidance for the development of candidate-facing support materials

Content Maintenance and Accuracy

Execute ongoing certification maintenance activities, including content updates tied to product releases, item bank revisions, metadata and link corrections, and updates to Salesforce Knowledge articles to keep credentials current and accurate
Maintain content accuracy and integrity across all assigned certification assets and documentation

Project and Program Management

Manage assigned certification development tasks and deliverables within established timelines, communicating progress and escalating blockers as needed
For senior-level assignments, own certification projects from inception to completion, managing timelines, deliverables, and stakeholder expectations across all phases of development

Program Documentation and SOPs

Maintain accurate program documentation related to assigned development activities, including task inventories, item records, blueprints, MQC profiles, cut score records, update logs, and SOPs
Develop and contribute to the validity evidence file and identify opportunities to improve documentation practices for scalability and consistency

Collaboration and Cross-Functional Partnership

Partner with team members and stakeholders to ensure development activities are aligned with broader program strategy, stakeholder expectations, and delivery timelines
Operate with autonomy and accountability by proactively surfacing issues, communicating status updates, and managing multiple workstreams with minimal oversight across time zones

You Have Got What it Takes If you Have

3–5+ years of experience in instructional design with a focus on assessment or credentialing programs, including demonstrated experience in exam item writing and development
Familiarity with credentialing best practices, assessment lifecycle management, and psychometric principles (e.g., blueprint alignment, item banking, standard setting)
3+ years of experience working within an LMS — creating, maintaining, and troubleshooting learning objects, assignments, and related program assets
Strong organizational skills with the ability to manage multiple tasks, priorities, and deadlines independently
Exceptional written and verbal communication skills — the ability to write with precision, professionalism, and clarity is essential, as a significant portion of collaboration occurs asynchronously across time zones
Strong process orientation — following established SOPs, identifying gaps, building new documentation, and driving continuous improvement
Critical thinking and problem-solving skills, with the ability to navigate ambiguity, surface issues proactively, and recommend practical solutions
Comfort operating in a global environment, including awareness of privacy, data security, and responsible data handling obligations
Aptitude to quickly learn new system functionality without requiring step-by-step instruction
Bachelor's degree
Background in HR technology, learning technology, enterprise SaaS, workforce transformation, or talent management

Preferred Qualifications

Hands-on experience with Cornerstone LMS, including learning object management, assignments, and reporting
Experience with Job Task Analysis (JTA) facilitation and cut score methodologies (e.g., modified Angoff)
Experience leveraging AI tools to identify operational inefficiencies and drive scalable process improvements
Master's degree in Instructional Design, Corporate Training, or a related field

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. We are proud to be an EOE Protected Veterans/Disability workplace and an affirmative action employer. If you have a disability or special need that requires accommodation, please contact us at [email protected].

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Technical Instructional Designer (Assessment Programs)

Edtech.com's Summary

Technical Instructional Designer (Assessment Programs) Full Description

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