Edtech.com's Summary

Chess.com is hiring a Technical Product Manager, QA. This role involves leading the Quality & Release Operations strategy across multiple platforms while managing a large remote QA team. The manager drives process improvements, coordinates cross-functional teams, and implements automated testing and CI/CD practices to ensure high-quality product delivery.

Highlights

Lead and manage a remote team of 15+ QA engineers.
Own and drive Quality & Release Operations strategy across web, mobile, and backend platforms.
Develop and improve processes and workflows using tools like Notion, Jira, and GitHub workflows.
Implement and continuously improve test automation frameworks such as Playwright, Selenium, and Cypress.
Collaborate closely with Engineering, Product, and Design teams for seamless program execution.
Identify and mitigate cross-team risks through proactive planning and stakeholder management.
Requires 5+ years in technical program management or engineering management in software or gaming.
Strong experience in leading distributed teams and using QA automation tools and CI/CD infrastructure.
Deep knowledge of software development lifecycle, agile methods, and release management.
Passion for or strong curiosity about chess and the chess community.

Technical Product Manager, QA Full Description

Technical Product Manager, QA

About Us

Chess.com is one of the largest gaming sites in the world and the #1 platform for playing, learning, and enjoying chess.

We are a team of 600+ fully remote people in 60+ countries working hard to serve the global chess community. We are here to support 200M+ chess players worldwide with the best possible product, content, and tools to serve the community!

We are a tech company. A gaming company. A content company. And we do it all with passion and commitment to the game. Above all we prize our mission-driven, flat, life-celebrating, no-corporate culture, and we look forward to meeting you and learning more about what you can bring to the team.

About You

You’re a builder and a systems thinker. You’ve spent years driving complex software or gaming initiatives across Engineering, QA, and Product — and you're ready to lead at the intersection of quality, process, and execution. You care deeply about building things that work, and you know that smooth delivery depends on strong coordination and scalable systems.

Bonus: You love chess (or are eager to fall in love with it).

What You'll Do

Own and drive the Quality & Release Operations strategy across the company, spanning multiple platforms (web, mobile, backend)
Lead and manage a remote team of 15+ QA engineers, fostering a culture of accountability, collaboration, and technical growth
Hands on + Team Management
Partner closely with Engineering, Product, and Design teams to ensure seamless planning, prioritization, and execution of programs from idea to launch
Build and optimize processes (Notion → JIRA → Done) to streamline workflows, reduce blockers, and improve delivery velocity
Lead on implementation and continuous improvement of test automation frameworks, CI/CD pipelines, and release best practices
Identify cross-team dependencies and risks early, and resolve them through proactive program planning and stakeholder management
Monitor industry trends and tools to evolve our QA and delivery stack

Preferred Skills

5+ years in technical program management, delivery leadership, or engineering management in a software or gaming environment
Strong experience leading distributed teams with a focus on both people and program outcomes
Familiarity with QA automation tools and CI/CD infrastructure; able to partner effectively with engineers to scale quality processes
- (Playwright, Selenium, Cypress)
Deep understanding of the software development lifecycle, agile methodologies, and release management
Comfortable owning tooling and systems across project tracking (e.g. Notion, Jira, GitHub workflows)
Passion for chess, or strong curiosity about chess products and the community
Strong collaboration and communication skills working in a fully distributed team
Sense of ownership and responsibility

About the Opportunity

This is a full-time opportunity
We are 100% remote (work from anywhere!)

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You can learn more about us here:

Original Job Description

Technical Product Manager, QA

About Us

Chess.com is one of the largest gaming sites in the world and the #1 platform for playing, learning, and enjoying chess.

About You

What You'll Do

Own and drive the Quality & Release Operations strategy across the company, spanning multiple platforms (web, mobile, backend)
Lead and manage a remote team of 15+ QA engineers, fostering a culture of accountability, collaboration, and technical growth
Hands on + Team Management
Partner closely with Engineering, Product, and Design teams to ensure seamless planning, prioritization, and execution of programs from idea to launch
Build and optimize processes (Notion → JIRA → Done) to streamline workflows, reduce blockers, and improve delivery velocity
Lead on implementation and continuous improvement of test automation frameworks, CI/CD pipelines, and release best practices
Identify cross-team dependencies and risks early, and resolve them through proactive program planning and stakeholder management
Monitor industry trends and tools to evolve our QA and delivery stack

Preferred Skills

5+ years in technical program management, delivery leadership, or engineering management in a software or gaming environment
Strong experience leading distributed teams with a focus on both people and program outcomes
Familiarity with QA automation tools and CI/CD infrastructure; able to partner effectively with engineers to scale quality processes
- (Playwright, Selenium, Cypress)
Deep understanding of the software development lifecycle, agile methodologies, and release management
Comfortable owning tooling and systems across project tracking (e.g. Notion, Jira, GitHub workflows)
Passion for chess, or strong curiosity about chess products and the community
Strong collaboration and communication skills working in a fully distributed team
Sense of ownership and responsibility

About the Opportunity

This is a full-time opportunity
We are 100% remote (work from anywhere!)

---

You can learn more about us here:

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